She makes sure you feel good and you are in good hands, and now a days that is rare in health care.

I've been going to Doctor Jennifer Garrett for numerous years. More than I care to share? She is a fantastic physician. Pays attention to what I have to say can always work man when I have one of my minor emergencies. Easy to contact by email and always returns my call or email. I have no communication issues with her or the office. read more

I have been going to Dr Garrett since 2011. I have always had the best experience with her. No wonder everyone in town raves about her. Her care and concern is genuine. She listens, is thoughtful with her responses. She has made positive life changes for me. The staff is fantastic. Tanya handles the front desk, she is always super helpful and friendly. This is a very busy office, patient's have to manage their expectations. I dont know if I could maintain such a calm demenor if I were her. Rocky handles the lab but so much more. She's funny and efficient. A great combination. I hate getting blood drawn but she never hurts and always manages to distract me. Blaise is also great. It is like having an extension of your family. But remember, what you put out is what you get. Do not expect lightning fast service, they are not machines. Think of them as a small town doctor's office in a big city. Everyone everywhere is doing the best job they can. Geaux Garrett Family Medicine!! read more

Do Not Go here! I had been warned not to go to this office yet I ignored the warnings and went anyway T They will not pick up the phone or call back -- unless you want cool sculpting! They are pushing procedures on you and are very aggressive , too aggressive on pushing these on the patients, im not sure if the staff gets a kickback? This seems very illegal. However, this is a family medicine doctor do not let them do any procedures on you ! Botox---cool sculpting--fillers ( if they do that ) these are procedures they are not qualified for. They do not send your prescriptions to the pharmacy and when you call them of course they don't pick up, yet sometimes they just hang up on you. They order Unnecessary labs, and then do not file w insurance so you maybe stuck with the bill! Bc the Labs are unnecessary your insurance company may not reimburse you bc it is not indicated for your diagnosis. In order to get the claim processed you will need a doctors reason: or note: or claim form. They charge 25$ for that and then they do not send it! Or follow up ! The staff at the disk is quite rude and very unprofessional and actually mean. They really should not be considered a Legitimate business Im thinking of filing an official complaint. I hate burning my bridges but they have wasted my time and money . They have never called back or relayed one message to Dr Garrett who is actually nice. I'm only writing this so you can be warned please read the other reviews its important this is out there! read more

After 3 years, I am off to find another PCP. I'm tired of the rude gatekeeper receptionists. I am tired of getting hung up on when the receptionist doesn't want to help me over the phone. I am tired of being put on hold for 15 minutes at a time. I am tired of calling for medication refills and then having to jump through days worth of loops EVERY DAMN MONTH. I'm tired of never being followed up with. I am tired of having my scripts sent to the wrong pharmacies. I'm tired of hearing the receptionist call me names under her breath. I'm tired of not being about to get a 2-minute call back from my own doctor. I am so. damn. tired. Also, who the hell charges for a prior authorization that insurance is asking for on a medication I've been taking for 20 years? $25! just to call the insurance and complete a prior auth. I worked at medical offices before, never charged a patient for that. Unbelievable. read more

Although this place has changed over the last few years and occasionally the staff can be a little crude Dr. Garrett is awesome, she's personable and cares about the root cause of problems which means a lot since most drs seem to only want to treat symptoms. read more

I used to love it. I'm very sad to say that I agree that the quality of service has really gone downhill. I agree with many of the other reviews regarding the office staff, not being able to get them to call back, and the emphasis on the cosmetic clinic. The last straw for me (and I know this is nitpicky, but it's a combination of factors), is that every time I call, I get a recording. I always call during office hours, and never during lunch. Someone should be answering the phone at 3:45 if they close at 4:30, or at 11:30 if they close for lunch at noon. I do love Dr. Garrett. I really do. She's a great doctor. But I can't deal with all of the other stuff anymore, especially now that I work farther from the office than I did before. read more

Dr Garret and her staff are harmful to their patients. Despite being vaccinated/boosted/flu shot,, I have caught Omicron. My asthma flares up severely when I am sick. Dr Garret has prescribed my inhalers for yrs. I called this morning to let her staff know that I had Covid and needed a new inhaler. Reception told me, "they would let her know and see what she says". I called back two hours later. They told me she won't fill any prescriptions until clinic is over at 4pm. Typically, her staff are unreachable after 3pm. Then reception added, if I need help I should go to urgent care or ER. Then they hung up on me... which is common for her staff. Urgent cares are either not answering phones right now because they are swamped, or only doing Covid tests. I do not need to go to the ER for a steroid shot/nebulizer. I need my inhaler to avoid such emergencies..... Hence, I need my doctor to do her job. 2nd issue with Dr G. She has also been prescribing me Clonazepam for years. But One day, she flat refused. She said I had been flagged in the prescription monitoring program as a potential risk for overdose. 4 months prior I had a minor surgery and had been prescribed 10 Percocet by my OBGYN. I am very aware of the dangers of combing Percocet and Clonazepam. I do not mix medications. Dr. G refused to budge and her staff told me to call the DEA to fix it. Yes. The DEA. The pharmacy was equally confused. They said my numbers were not at all high and referred me to the Board of Pharmacies. Who also seemed baffled by Dr G's claims. In fact they said that, "In the last TWO YEARS, you've been prescribed 10 Percocet after childbirth, 10 after a Polypectomy and 5 for wisdom teeth extraction. 25 pills for surgeries over the last two years does not read as substance abuse or Potential risk for overdose." . I understand the need for the prescription monitoring system. But Dr. G proceeded to prescribe me Clonazepam for 4 months until I had no painkillers in my system or prescriptions for any. That Is when she claimed I was high risk for overdose. Let's note that my anxiety meds have not changed in dosage for 15 yrs +. The monitoring system is either dangerously delayed or Dr. G is very uneducated on how it works. I tend to lean toward the latter. Because another incident occurred when I was planning on some post baby surgery. Dr Garret demanded to know every detail about my procedure before she would sign my health waver. She again said that I was flagged as a potential overdose. The nurses at the surgery clinic said it was unethical of her. I did not have to divulge any information, other than I was going under general anesthesia. The nurse added that Garret had read the chart wrong. The numbers she read were not associated with risk of overdose. Additionally, Garret was accused me of being prescribed 90 oxycodone! This was false and would have been quite illegal. When Dr. G demanded to know why I was prescribed these pain killers I told her that it was for the upcoming surgery that I am in your office for trying to get medical clearance for! I told her the prescription was not for 90 pills! She didn't believe me. The surgery center verified that fact and suggested I find a new doctor. Dr. G made me feel judged for having surgery and also for being a suspected drug abuser. When Dr. G denies my anxiety meds on a whim it becomes a safety/medical issue. She finally referred me to a different Dr. who now handles my anxiety meds. He and I have had a great doctor/patient relationship. The sad thing is, I know a patient of Dr. G's who WAS addicted to something she prescribed him. He left town, got treatment and is doing much better now that he is out of her care. It seems to me that she picks and chooses who is treated accordingly. The utter lack of concern for my health regarding Covid and my inhalers was the final straw. Her staff are the rudest health personnel I have ever come in contact with. In my opinion Dr Garret has broken her Hippocratic Oath, do no harm. Note: After I wrote this, I got a text that my prescription had been filled. How lovely. I am Quite grateful to have my Ventolin on hand now while I deal with Covid.... I truly wish I didn't have to worry about my breathing for any length of time. But having reception hang up on you when you're inquiring about Covid/inhalers is just unacceptable. I don't like to feel like a pain in the ass for having to be pushy for basic breathing medication. Or degraded and treated as a drug addict for having basic and necessary surgery that requires minimum pain medication. I will however say thank you Dr G for my Albuterol. I do regret the actions of your staff and ever having to wonder if I was going to be able to breath during my time with Covid. My suggestion would be to get better staff.... And educate yourself on the prescription monitoring system. Because you clearly do not have a handle on it and are targeting the wrong patients. read more

Dr. Garrett used to be the one of the very best doctors in the area. However, her level of care has gone downhill ever since she opened her Spa Clinic. Dr. Garrett is a good doctor, but she does not seem to be a very good business person. Several years ago, she had an incredible staff, but something happened and Dr. Garrett ran them off. Since then, her staff has been barely competent. The worst is trying to get a refill on your script. Talking to her staff over the phone is not a very fun experience. They are not super friendly and act like you are wasting their time. ALSO..... There is NO PRIVACY at the front desk. Whatever is spoken there is heard by the whole waiting room. read more

I have been seeing Dr. Garrett for three years. I know and understand my copay every time I visit her office. The last visit they charged me more than my copay. I told the lady at the front desk that was not my copay amount. She said yes it is. I said no it is not. She continued to argue with me, so I just paid the amount so I could leave. I called the office manager later to discuss the matter and ask for a refund. She looked at my chart and could not explain why they over charged me. She agreed that I should have only paid my copay. She told me she would apply the amount to my next bill. I told her I would not be back and I want a refund and my file. She told me it would be a $25 fee for my file. Okay. So you overcharged me for my visit AND you want more money from me for MY file???? I do not recommend Dr. Garrett just on the basis of her staff. Dr. Garrett is great; however, I believe there is some fraudulent activity going on in her office. They will not be receiving another dime from me. I will be reporting this activity to the state board as well. read more

TERRIBLE. I had a negative test result from an ultrasound. I called Dr. Garrett's office the day I received the test results and left a voicemail with the test results and asked for a return phone call. Nearly one month later, after countless voicemails and messages left with her receptionists, I have still not spoken with the doctor. Today I had a telemedicine appointment with her. I was left on hold for ten minutes, I called back and insisted on speaking to the doctor. I was then told I had an outstanding balance of $30 and the doctor would not speak with me until I paid. read more

She is refusing to unvaccinated people even with a negative test. What kind of people are next, she is from Mississippi. Ive been a patient for six years. I guess this was a sign she wasn't the best doctor. read more

Woke up to body aches, sniffles and general "cloudy head" and knew that I had to call the ol' doc pronto. Dr. Garrett was recommended to me by a friend a couple of years ago, when I asked her who her go to doc was in town. I hate hospitals, and I prefer a lady, so Dr. Garrett's private office fits that bill for me. They took walk-ins today between 9 and 11, though I probably waited a good hour before I was able to be seen. They apologized, and said it was an unusually busy day. The actual appointment took about 10 minutes, but Dr. Garrett doesn't beat around the bush. I had my Cortisone shot, and a 'script for a Z pack in another 5 minutes and was out the door. I've been to Dr. Garrett for other ailments, and she's very responsive to her patient's needs. I also need to get approved by her so I can take my check out dive for scuba certification, but instead of just signing off, she asked that I come back next week, after getting better, and talked to me about her own diving experience. I recommend Dr. Garrett for general practitioner needs. A couple of things to keep in mind though, it's on-street, metered parking, just pay the $3 for max time because if you go outside to feed the meter monster AND you're a walk-in, ya gonna get skipped, just an FYI. Sniffles, and out! read more

I don't often write Yelp reviews, but I felt compelled after my latest visit here. Long story short, I was given some VERY bed medical advice. Luckily I got a second opinion and saved myself some potentially awful issues. This office pushed a product on me that was medically not indicated, and a second set of blood work confirmed that I did not have the issue Dr. Garrett's office told me I had. She's a nice lady and might be fine to see for a cold, but otherwise I'd avoid this place. read more

After moving from NYC and having a challenging time finding a good doctor. I was recommended to Dr. Garrett and don't plan on changing anytime soon. I appreciate Dr.Garrett's thoroughness and her perspective of wanting to understand more about what's going on in your life. I personally of am the belief that mental state can effect physical well being and vice versa. She shares this belief. I also find the office staff to be fun to speak with and helpful. read more

Dr. Garrett is exactly what I was looking for since moving to New Orleans. She takes her time listening to you, she is attentive and kind, and I love that she is a family doctor who can help you with multiple things at once- ie injuries, general health, obgyn, etc. I had some (well, a lot) of trouble with my insurance company and I ended up owing Dr. Garrett for my bills. I couldn't pay them and I had to wait months before I could. After I paid the balance Dr. Garrett was gracious about it and took me back as a patient :) My only concern is that now that I don't have insurance I wanted to pay to come in when I hurt my wrist but they couldn't tell me how much the bill would be. They said that it would depend on what occurred during the appointment- and that just doesn't work for me. Can't wait to have insurance and go back to Dr. Garrett! read more

I recently visited Dr. Garrett's office for an annual checkup and to address a sinus infection, and found her kind, knowledgable, and easy going. The experience was stress free and it was easy to make an appointment. I will continue to use her as my primary care physician for sure! read more

I love Dr. Garrett! I've sent so many friends there. She's a one-stop-shop. I can get my prescriptions refilled, get an exam for birth control, and get Botox all in one office (with separate appointments). If I'm actually sick, I know I'll always be seen quickly and get the care I need. I had an issue with my insurance getting the generic version of my adderall last month, and someone at her office really fought for me on the phone with the idiot insurance folks! I highly highly recommend. read more

I used to really be able to rely on Dr. Garrett and her staff to fit me in for appointments when needed, they were very knowledgeable and we always set up good care plans. I'm sad to say in the last year the quality of service has really gone down hill. There are new receptionists every time I go in. They can never seem to remember my insurance information. When I call to make an appt they almost always put me on hold and leave me there, requiring me to call back. The last 3 times I have called with a question for the dr. it has taken me calling back days later to inquire again. Primary physicians are so hard to find in this town I don't want to leave, but it's getting more and more frustrating to even get a basic level of care. read more

I've been here going on two hours with my boyfriend waiting for his appointment. Absolutely ridiculous. Not even busy.

Jennifer was a fantastic doctor through and through. Always attentive, always taking the time to explain things in detail and my appointments with her never felt rushed. Basically, it always felt like I was at a small-town family doctor, but with the technology and service of a modern big city doctor's office. Best of both worlds. read more

Very hit and miss. Ive been going to Dr. Garrett for about two years. If I wasn't about to move I would be switching doctors. I would definitely not recommend this place to anyone. While the doctor is friendly, the staff is not. All of the staff cuss while on the floor, I've caught them making fun of patients names (including my own), very quick to catch an attitude, if upset the girls will start slamming phones down and mumbling frustrations under their breath. Very awkward since it's such a small office. More than once they've "lost" my appointment so when I should only be there for (at most) 45mins, I'm there for two hours, having to ask the girls what is going on. (Or else they won't communicate and will continue talking about their personal lives/gossip right in front of you) I never go in for anything serious, just a simple bi-monthly checkup for my prescriptions. They don't care to know you or know what's going on. Not worth the time or hassle. Find a different place to go!!!!! read more

I came to the office for the first and only time for a wellness visit. I felt as if she was running a factory instead of a doctors office. There were 5 other people in there during the time that I was there and by the time I had left (less than 45 minutes later) all 5 of us were gone. She didn't give me any time at all and even didn't take blood work as a part of my wellness visit. I therefore had no way of knowing if I had any ailments. Then a month later I got a bill stating that I owed her money because she "treated a pre-existing condition" which was a rash. I should've never left my old doctor and will tell everyone I can to stay away. read more

Called 3 times to make an appointment but was always put on hold for over 5 minutes. On the third try I decided to just keep waiting but the receptionist was very short with me and unfriendly. She told me that there were no appointments til next Wednesday but when I asked for the available times she said (in an aggregated tone), "It's very limited and I'll have to look." This receptionist made me feel bad for even calling. read more

I have been coming here for a few years now for a low complexity chronic condition. I can't ever seem to get my medication refilled in a timely manner at this office. I call and call, after submitting a refill request through my pharmacy, but I think they only do refills once a week. It seems they,at least the people that answer the phones, don't care or know that going a few days without my medication is not good for my condition and could affect my labs. read more

I am a guy who has been around for a few decades. Dr. Garrett was recommended to me when I decided it was time to have a regular Doctor. One for regular check ups and to keep my aging backside well. Being a citizen who loves New Orleans, and really does not like to venture out across Parish lines, her Uptown office location was a big positive. Parking is never a problem at her location on Antonine St. But more important than the location is the Doctor and her staff. It is so nice in today's world to be treated in the manner she and her staff operates. And as others have stated on Yelp, she listens. The art of listening to your patient has almost disappeared in modern medicine. At least I believe so. She is competent, professional, and treats you as a caring physician and I have no doubt she does care personally for her patients. Growing up at a time in society that all you dealt with were other males in the professions, it is nice that times have changed. Dr. Garrett is young enough to be my daughter but she is one professional I trust to look after me as my Doctor. read more

Dr. Garrett is a nice, laid back doctor who actually listens. I have been to too many doctors who just rush you in and out of their offices and this isn't the case. Because of this, there is usually a wait. I always make sure to bring something to read because I rarely get in right at my appointment time but I do feel that she is worth the wait. read more

I was referred to Dr. Garret after going to and Urgent Care. I had a condition that was more painful than anything I possibly could have imagined. She was very kind and had a warm, pleasant, bedside manner. She was extremely empathetic to my condition and listened compassionately to all of my complaints. She is, honestly, one of the best and brightest GP's I have seen! read more

Unlike other doctors offices, I usually get to see Dr. Garrett within a few minutes of my scheduled appt. She always gives me her undivided attention and I feel comfortable with the other members of her team. Very friendly but professional atmosphere and I never have an issue with parking. read more

I absolutely hate seeing doctors! Even though I was referred by another health care professional, whom I explicitly trust, I still had much trepidation. From the second she walked into the exam room, there was a level of comfort, that put all of my fears to rest. She did not have that typical physician "ego", as so many possess. In addition, the location is great, very convenient,near Touro Hospital. Many thanks to Dr. Garrett, and her staff ! read more

Dr. Garrett is great. The staff is fun and kind. The PA is wonderful. What else could you ask for? I think their scale is a little off as I am always heavier there than anywhere else in the world. Perhaps there's some sort of gravitational phenomenon located in her office. read more

Dr Garrett is my primary Doctor. I am European and used to a high standard of service which I find with Dr Garrett. She is one of the only doctor I trust. She is efficient and effective. Highly recommend her read more

Dr. G rocks - her office and staff are really nice and work to fit you in - and she is very understanding - but also not quick to jump and overprescribe which I appreciate. The location is really convenient and easy to park at for the most part. Love going here! read more

The staff is very friendly and caring. Also, they will fit you in that day if you need it. Great place. The new NP, Amber, is very knowledgable and sweet. read more

Dr. Garrett and her staff are amazing. They are all very respectful and professional. I have some of the worst insurance known to man and I have never received any outrageous bills from here. I also didn't get blood work done on my first visit, since I wasn't fasting. I did get the appropriate blood work done on the next visit. Dr. Garrett is extremely knowledgeable, approachable, and thorough. I would recommend her to anyone. read more

I agree with many of the other reviews. It is very easy to get an appointment. Dr. Garrett listens, which is an amazing trait to find in a Doctor. Her staff is very friendly and I have been very pleased with my experiences with everyone here on my past few checkups. read more

Dr. Garrett was a nice replacement to my family doctor back home. Coming from a small town, I had a great relationship with my GP. She is respectful and listens and is very easy to talk to like every good doctor should be. Her office waiting room has a nice ambiance which is a good thing, cause sometimes you might be there longer than expected! read more

I wish there was a no star review. I have been going to this office several years. I have been diagnosed with a blood clot. Never got an appt. Here it is 2 weeks later I a get a call from someone not Dr.Garrett asking what's going on because there is no record of the clot. There is no record with you all because I have now seen another doctor for this serious diagnosis. Talk about unprofessional and oblivious. Taking my whole family to a new doctor because this is unacceptable. No one can play with their health while waiting for a doctor to decide to be concerned at leisure. read more

My husband goes to this doctor as a friend of a friend knew her... So I go to her office and it's the worst experience ever. The receptionist is beyond rude and makes me wait forever, I made sure ahead of time to check that my insurance covers her services and they just don't seem to get my insurance right for some odd reason and don't want to get it right either. It's been half a year and they still won't make the effort to answer my phone calls regarding the insurance, I just get bill after bill. Do yourself a favor a save this pain, as you most probably already have one. read more

I left after going here for almost 5 years. The Well Woman/GYN exam is one thing that ended it for me, also unprofessional staff. Why the flashlight that goes with the speculum was under the sink with cleaning supplies, I am unsure. The building is old so you can hear everything, pretty uncomfortable for a gyn exam. My insurance was billed incorrectly both gyn visits, and when given a seperate billing phone number (985) for the office, I was told by the billing person never to call again and take it up with my insurance...they did not make the mistakes. I also never received bloodwork results from the Dr through a phone call...always a nurse/medical asst who did not know how to read my results and could not answer my questions. Also, expect to only receive refills when you visit, they rarely get called in to the pharmacy between visits. The med spa probably generates more income, so that is my guess as to why patient care has declined. Again, 5 years as a loyal patient, I do not like changing Doctors. Dr Garrett is nice and smart and no office is perfect, but it was too many things that caused me to not go back. read more