I would give one star, but flights to Vegas were fine. The return was a nightmare. Not only was our…read moreflight really delayed, but the subsequent rerouting was misery. Flight was repeatedly delayed. We were supposed to be given a hotel. But by the time we got to connecting airport it was after midnight; leaving us to sit in the terminal for 5 hours. No offer to fix our next flight so we could rest a little. They gave us vouchers for $12.00 which won't even buy a decent sandwich and drink. Plus nothing is open at that time. Literally no thought to customer comfort and no compensation for all the trouble. I may have to fly American again. But it will never be by choice.

Unreliable, had to cancel twice, lost work, didn't get loyalty points. Had to rent a car to drive…read morehome. They can't make up the loyalty points and give me a measly 12.5 k miles. I would not fly them again

Southwest Airlines has been really disappointing lately…read more In June 2024, my daughters and I flew out of this Midland, TX, airline. The reason I always chose Southwest was because I didn't mind flying commercial and economy-class within the United States if it saved me money. Plus their bag limits and fees were better than other major airlines. The flight attendants were once upon a time much more enjoyable. Now it seems like staff members at all Southwest Airlines are going through the motions. Couldn't even hear or understand the person at the podium when boarding time started. Moreover, recently Southwest has announced they are doing away with their long-established policy of "first-come, first-served" seating. Instead, they are moving to assigned seating. I've seen many comments from individuals across social media expressing their joy over this, citing the awkwardness that goes with the usual seat-seeking process. Whatever! I highly doubt the experience overall gets better by taking away first choice seating and (we all know it's going to happen) raising prices, Southwest.

Southwest crew members were super attentive and efficient on this quick pit stop in Midlands from…read moreLas Vegas. They have great communication and direction to ensure an on time departure. The plane a 737-800 a somewhat new plane had really bad internet. Little disappointed... but I will give 5 stars still due to the excellent crew. One passenger (Karen) sitting up front wanted a lady that decided to sit by her to place her dog (service animal) in the overhead compartment that was in an animal carry on. I'm like... are you kidding me. The Karen elected to move away from the dog... really??? Place the dog in the overhead... give me a break.

My first time EVER DEPARTING from Long Beach, CA. To Midland, TX airport with SOUTHWEST!…read more *At the counter for 45 minutes and told that the connecting flight is cancelled! *KEEPING MY MONEY FROM MY SON'S FLIGHT AND TELLING ME I NEED TO BUY ANOTHER! *Flight cancellations. *Flight changes. "Two different reservations. *Flying with a minor. (We need 2 seats on a flight and the agent could only grab one...) *I was asked to come back the next day or if I would be able to fly-out in a couple of days... *My Dad is in the hospital and we were suppose to go see him during ng visiting hours... That with the NEW FLIGHT WE MISSED VISITING HOURS!) *Told I'd be emailed (I provided my emails to the agent) with the updated itinerary and have YET TO RECEIVE ONE. *No email was sent! *NO communication with an update till I got to the counter nor did I receive my new flight info. (Was just given my boarding tickets! *Couldn't register bc I didn't know when or what time. *I CALLED to see about update. For time and for date. (Just knew it was this weekend bc it was changed like 10x's!) *I was told we were "No Shows!" *Southwest is keeping my money and nOw I'm stranded in another state! *Called more-then a few times! *Was placed on Hold several times! (Once for no over 35+ minutes! *On the phone between 45-minutes to OVER 2.5 hours EVERY CALL just to be HUNG-up on TWICE!!!! *NO LUV voucher was offered nor made yet. *Told to re-purchase my ticket bc funds are now Southwest! *Need refund, re-scheduled, and/or given voucher(s) TO re-purchase! *Was fed excuses and when I asked to speak to a supervisor, I was sent to another Dept. (Reservations to Customer Service) instead! * Given the run-around and literally told to call a different # which ended-up being ALASKA airlines! Thanks.

Worst airline there is. It took us 1 hour and 30 minutes to get a drink. I asked the the…read moreattendant and she said it was bumpy when it was smooth as glass. Ball of them were back there having lunch while all the other passengers sat without anything. Finally got our drinks and they came right behind to pick it up because we were landing. Just lazy and didn't want to do anything. People were up and down going to the restroom so I think we were safe to have a coke.

Tracey from EWR baggage service with United Airlines was extremely rude and unprofessional. she…read morehung up on us multiple times, showed no patience, and treated us with hostility. This experience was appalling and makes me question. Flying United Airlines again.

4/11/23 After…read morereading the reviews, I was kind of apprehensive ...not gonna lie. Got to the airport around 5:30 am and there were about 5 people in line and the counter was closed. Mind you boarding was at 6:50am and the flight leaves at 7:15 am. I was probably standing in line about 5-10 mins when they opened. Here are my observations and suggestions to keep the line moving and people from getting upset with the counter agents. 1) Check in PRIOR to arrival. If you can weigh your luggage, especially if you KNOW you're close to weight limit, Pulling stuff at the counter and figuring out what to put in the carry on is time consuming and holds up the line. One person was so overweight he had a $200 surcharge. 2) Do any paperwork or pre-pay for luggage ahead of time. One couple had about 6 pieces of luggage. They were sent out of line because the did not fill out the fire arm disclosure paperwork ahead of time. Being flustered, it looked as if they were going to have a panic attack as they were unsure how they were going to do it online. 3) CARRY-ONS : if you can get away with a carry on, do it. You can check yourself in at the kiosk and by-pass seeing an agent. The agent was friendly and quick. I treated her nicely, she treated me nicely. TRAVEL ON!

Somehow, this already mediocre airport turned significantly worse. Most of the TSA workers I have…read moreinteracted with here are just grumpy and snappy at everybody. But the main highlight of my trip here was the following. I had a significant flight delay so was issued a meal voucher for $15 at around 6:00PM. I thought, 'ok cool I guess I'll grab some food while I wait since the restaurant here is open until 7:30PM which is still oddly early for an airport restaurant'. Well, everything was already closed at 6:00PM. Are you kidding? The store and 2 restaurants were already closed at 6:00PM? Also the workers here have not been updating anybody about the delay status. They're lollygagging around and joking around with each other laughing while the passengers are livid. I was told that the maintenance guy is still at his house so they're waiting on him to get up and drive over here. What is going on here? This place really needs to get their stuff together.

MAF is the primary airport serving Midland/Odessa, with three main carriers--American, Southwest,…read moreand United. I traveled here for work, and navigating the airport was straightforward. On my return trip, TSA was quick and efficient. Overall, it was a pleasant experience--simple and exactly what you'd expect.

After a long tedious drive from Big Bend National Park, it was a joy to walk into an immaculately…read moreclean room. Beds are what dreams are made of. Large roomy bathroom with goodish towels. Check in was a breeze. Due to a O'dark 30 flight, we did not have a chance to indulge in the free breakfast. However, with a little scouting around I found coffee "cream", plates, decent utensils. We used Uber Eats to gets some decent chow. I highly recommend this as, nothing within walking distance looks appealing. Shuttle was on time and not fooling around about waiting. On the hour means on the hour. (Glad I was early )

We called and asked the hotel if they had 2 adjoining rooms available while on our way to Midland,…read morethey confirmed they had ADJOINING rooms available so we booked and paid over the phone. When we arrived less than an hour later they told us they booked us 2 rooms but they did not have adjoining rooms available. We asked for a refund as we specifically requested adjoining rooms during the booking process, the lady at the front desk was EXTREMELY RUDE and refused to process a refund, stating they had a 24 hour cancellation policy. This did not go well for any of us. I feel like they intentionally lied during booking to take our money knowing they would not refund it when they were not able to meet our needs. I will admit that I got ugly and tempers flared, she would not allow me to speak with the "Manager on Duty", she told me she did not have a phone number for him. She did finally send him an email and he agreed to refund the money (in 3 business days, I'm still waiting). I am hoping they give the refund as they stated, if not I will spend the money on an attorney. I will never waste my time or money with this hotel.

I have always traveled with stress leaving town on vacation with family since meeting CW Porter…read morewith Amera Travel our vacations have been stress free and unbelievable!

We have booked several cruises thru Amera Travel and enjoyed each one. On our last cruise, we…read moreexperienced airline/weather delays and C.W. with Amera was able to adjust our travel plans with the airlines so we wouldn't miss getting to our cruise on time. We booked a family trip to Cancun for 15 family members and Amera booked our complete international flights for us which was a huge relief and made our trip easy to arrive to Cancun and return home. I will always use Amera Travel for any of our travel needs.

Bryan and Becky are the best, most reliable transportation company in the Midland area. They…read moreaccomplished several last minute VIP trips from airports, to hotels, to dinner and beyond. Their fleet of cars is new and comfortable, they were knowledgeable of the area and very accommodating to both my passengers and myself. They provided constant updates for me the booker and a quick receipt at the end. They are competitively priced and worth every penny in peace of mind. Most excellent, call Bryan and you'll be all set!! I book cars in every corner of the country and wish they were all like B&B :) Best!!

From the owner: B&B Platinum Limo., LLC promises to enrich the life of each customer by providing a unique and…read moreexciting experience with exceptional service. Our number one priority is to help you, the customer, to enjoy the ride of your life in our massive 20 passenger superstretch Cadillac Escalade limo and Hummer H2 limousine. Its immaculate light show and spacious interior will provide customers a private or party bus atmosphere. Whether your limousine need is for weddings, bachelor parties, bachlorette parties, proms, night on the town, birthdays, anniversaries, concerts, quinceaneras, dinner dates, corporate trips, sporting events, shopping, casino trips, wine tours, Christmas light tours, spa/salon appointments or even the Permian Basin Oil Show; we will go above and beyond to tailor your memorable occasion (ex. theme color match, special messages on TVs, rose petals on the floor). "The Ride of Your Life" is awaiting you!