Wells Fargo 2725 Clairmont Rd Atlanta, GA…read more branch manager Fotis caused me to lose a home I was purchasing due to racial discrimination Wow this is so ridiculous. Today 8/12/21 I go to the bank to get a five thousand dollar cashier check from my accounts, now mind you I have over 20k in the accounts and I have been going to this bank for the past 5-7 years. I pull up and a employee comes out and says no customers allowed inside use the drive thru. I then proceed to the drive thru, provide the teller at the drive thru with my bank card and my drivers license and explain that I need to get a cashier check for five thousand dollars from one of my accounts so I can put deposit on a home I am about to purchase. Now I get the slip to fill out from the teller fill it out and give it back, she say oh you put the business I was giving the check to in the spot for my name, no problem she gives me another one I fill it out correctly now she says oh how long have you had the account, I say over 5 years, then she says well your signature is not the same. I say, mam I don't know how I wrote my name last week let alone 5-7 years ago. She then talks to a man who says well your telephone number has been updated. I explain to him and her what my number on file is and it matches but they say there is an update to my file and I have no clue what they are talking about. Now after 30-45 minutes I'm the drive thru they tell me to come inside. the manager accuses me of not being me even though I give him my drivers license my bank card which has my picture on it and I verified my address, phone number, place of employment and the amount of money in my accounts to the penny. This manager tells he there is a problem and he will not give me my money and since I am questioning him, he asks me to leave the bank. no problem I do and I immediately call wells fargo customer service and file a complaint and this will not stop as I am speaking with counsel now to sue for damages as well as pulling my money from Wells Fargo.

I'm here now and have just had wonderful service from one of the bankers. I needed important…read morestatements that I was unable to get ANY direction from via phone calls, at all, after 3+ hours and 7 people. 15 minutes and a very calm and friendly transaction with Mr. Noor, and I was on my way with statements in hand. This branch was a lifesaver today.

I came for the ATM which was location on the outside of the building. For additional security, I…read morethink it would have been better to have it behind the door instead of risking somebody peaking over your shoulder while inputting your pin. Nonetheless, I was still able to accomplish my tasks and would probably still come again.

1 Teller for 10+ people is ridiculous .Seems like its BofA new thing . Our Time is not worth…read moreanything to them I guess . Happens at most of their locations.

I'm trying to make this easy and understandable as much as I can. Waiting Area for Account Service,…read morethere is no Sign-In sheet, so we got there, Sit Down, waiting To Be Seen (or looking for some Bank Employees to ask for help) so there are 3 customers sitting there before We got there, and some Bank Employees great them (maybe sign them in) so She walked in and out, and I'm pretty sure She saw us, so We waited (thinking She may get us next) but 2 Mexican girls came right in from outside and the Bank Employee (She) came to talk to the Mexican (well because the Bank Employee is Mexican, so they are Mexicans), and We ask her 'how do we sign in' and she said 'She sign people in if she saw whoever is first' (yes We agree to her Statement, but a minute we came in to sit down, She was talking to somebody in spanish right next to us) So from what I'm trying to say is 'She is more likely Racist'

This branch sent us away and refused to cash a check because of this example, " john was written on…read morethere, instead of Johnathan ". So drove an hour to get a new check, only to come back and they say the check is for to much $$ and they cannot cash it. We begged them and asked why they didnt say that the first time we were here. They said ok just wait over there and they will make an exception. We waiting for 1 hour and 20 min before the lady finally called us up there. Then she said oh I'm sorry but the characteristic dont match but refuses to explain, refuses to call the owner of the account to verify. Just wasted our time and was so rude about the entire process. DO NOT USE THIS BANK FOR ANYTHING OTHER THAN ATM.

Wells Fargo would not cash my check written by one of their members to me. The best decision I've…read moreever made was closing my account after they acquired Wachovia. I pray I never have to do business or interact with them for the rest of my life.

Amazing customer service. Smooth experience, helping me consider opening a checking account with…read moreChase.

Chase does everything well. Prior to 2008, I was a dedicated Wachovia banker, and I never thought…read morethat I'd find a bank that offered a better customer experience, but Chase proves me wrong with every interaction.

Great location. There is typically no line in the drive through atm so I'm always able to complete…read moremy transactions quickly. The biggest pain point is leaving. Its impossible to make a left out of here because theres so much traffic on Ashford dunwoody and peachtree.

Great experience creating abs account and joining my wife to my account. They were very clear and…read morehelpful and any time I go in there is no wait! I have brought in a fair number of requests and have never spent more than 15 minutes inside. Big fan of Piedmont and their staff.

I had the worse experience at this bank 2 days ago, and the employees are prejudice at this…read morelocation. Piedmont bank recently merged with westside bank, and I went to this location to make a deposit since they are closer to my home. I wasn't greeted when, I first walked in, and as I was filling out my deposit slip. The banker Kelly McMillan asked me " what am I doing on this side of town"? I had already told her that I was with westside bank, and she never once welcomed me, thanked me for coming to their branch location, or nothing. She looked at me as if I shouldn't have even been banking there and her question was intrusive ass hell. For a employee to ask why a customer is even at their branch clearly show a lack of professionalism, and discrimination especially being that I'm African American. Then the employee Lauren Poole jumped in the conversation stating she felt offended behind me stating that, I felt like they where discriminating towards me. I was the only African American in the bank, and they both where looking down upon me as if, I didn't belong there. Even after, I asked for a manager they where still arguing with me regarding me complaining about their behavior. The manager kept telling them to stop arguing with me, and they both continued to argue. Just unprofessional, ill mannered, and disrespectful. They have horrible customer, and obviously take pride in mistreating customers. I've never had to experience anything like this at a bank, and I will never patronize this location again.

If you want to wait for hours and have incredibly rude service, this is the place for you!read more

This Bank of America location can be found just off I-285 exit 30 (Chamblee Dunwoody Road, North…read moreShallowford Road, North Peachtree Road) in Dunwoody. It's near the Georgetown Shopping Center, which has a Kroger, Farm Burger, and Starbucks. There are two ATMs here and everything works just fine. The ATMs are located in the front of the building, facing Chamblee Dunwoody road. At night, the immediate vicinity is fairly well lit, so it feels relatively safe to withdraw money. Out of all the Bank of America ATMs I've used in the Atlanta area, I notice the volume of the sounds coming out from these particular ATMs are quite loud. There's plenty of parking. Unfortunately, the spaces closest to the entrance and ATMs are pretty torn up with massive, potentially car-damaging pot holes. Be cautious. Hopefully, by the time you read this, the pot holes will be fixed.

Worst customer experience ever at a bank! The bank manager Coreen Brimm, made us both feel…read morediscriminated against as two older gay men, and as well by our race, which was different than hers. She refused to wait on us and slammed her office door. She was argumentative, unfriendly, and had the worst attitude ever experienced at a bank. This was at the Ashford Dunwoody location in Dunwoody. We were eventually helped by another person. We were so upset over the matter that we are closing all accounts there and moving them to another bank. Neither of us will ever bank with them again.

We have been trying toco tact them by phone since this morning and they answer the phone, then hang…read moreit up. We needed an answer about sending a wire transfer and could not go in today. Very poor customer service!

I started using this bank because the Doraville location is located just down the street from my…read morehouse and because they pay very high rates on their savings accounts and CDs. After three years of banking with them, my experiences have been very positive. I especially like that when I call for help with my online banking or another issue, I actually talk to someone in the branch. They are also patient with me when I have to transact business with my two young daughters chattering beside me.

I closed out my accounts. One of the loan admin spread and gossiped my financial information to…read moreher coworkers. I knew about this because her coworkers were asking about if my financial situation was true. Even if the admin knew about my financial situation, she should not have gossip to her coworkers. I was shocked with her unprofessional behavior. Also her coworkers didn't stop her behavior, so everyone is unprofessional. Apparently, nothing is confidential.