This chase location has made a lot of changes. Their staff is pleasant and neatly dressed. I had…read morequestions about my online account and they were happy to help. The guy who greeted me told me I could call him directly. They now have electronic tellers inside instead of people, however, if you prefer personal care, there are plenty of employees around to help. Five stars to this location and their updates.

This location is a cut above any other bank that I have visited, the staff members are professional…read moreand well manner. I came to open a account and was greated and seated. The staff offered drinks and wait time wasn't too bad. Overall one of the best experience at a bank.

These folks are friendly and so far no complaints! Having a relationship with a credit union never…read morehurts so go for it. *this location is on Ft McPherson so be prepared to stop at the entrance gate as it is on base.

Always friendly and helpful , with competitive CDs and MM accounts which is great for a brick and…read moremortar institution.

I recently closed my accounts at Fidelity Bank because they totally pissed me off...and decided to…read moreopen an account here because well the car wash guy Karl up the street https://goo.gl/maps/vsGiY8C6PhN2 raves about them...and I live a stone throw from this place so I figured why not... First of all nicest people you ever want to meet work here. Joyce, Dorothy and the branch manager Aaron are amazing. They greet 99% of the customers by their first name; you know this is a special place when your banker has his cell phone number listed on his business card and tells all the customers to call him anytime... I was able to open a checking account here with Aaron's help and got a debit card printed in about 15 minutes...I highly recommend these guys...nothing like small town hospitality!

I have used different banks over the years, but this bank takes the torch. From service to quality…read moreand experience, they treat me like a millionaire banker with my few dollars I take there. Today in particular I, was feeling overwhelmed with the ongoing of things, but the smile of the lady at the welcome desk, felt like sunshine upon my face on a winters day. She did not do anything, but welcome me with that smile, that said ' all is well' I left the bank feeling so good about myself. Due to bank security I could not take her photo, but I wanted to share this. Wonderful place to bank.

The Nightmare of Doing Business with Navy Federal Credit Union Mortgage…read more I rarely write public reviews, but the experience I had with Navy Federal Credit Union's mortgage department was so egregiously mismanaged, disorganized, and downright disrespectful that it would be irresponsible not to warn others. What was supposed to be a joyful process of purchasing my dream home turned into an emotionally draining and financially damaging ordeal. Let me be clear: I am a high-earning entrepreneur with a long-standing banking history, excellent income, and consistent cash flow. Millions of dollars flow through my accounts each year. And yet, I was treated with suspicion, neglect, and incompetence every step of the way. Navy Federal demanded that I change the title of the property into our name prematurely, knowing full well it put us at legal and financial risk before they were willing to finalize the loan. This move alone jeopardized my family's security and created significant exposure--all under the promise that "everything was moving forward." Spoiler alert: It wasn't. From there, the experience devolved into a circus of compliance hoops: We paid off every lien and tax obligation they flagged We provided every document, letter, form, and verification they requested--many of them multiple times We jumped through every shifting goalpost without hesitation, because we believed this institution was operating in good faith And yet, they continued to drag the process out for weeks with zero urgency, a complete lack of transparency, and no accountability for their delays. We were passed from one clueless rep to another, forced to explain ourselves repeatedly, with no consistency in communication or follow-through. The final straw? After months of compliance and good faith, they denied the loan based on the IRS not yet updating the tax transcripts to match our recent returns--a known issue that takes 15+ weeks. Even though they saw and acknowledged millions of dollars in income, clean returns, and third-party CPA verification, they decided to play the "policy" card. A policy that punishes legitimate business owners for the IRS's delay, and one they knew about upfront. Not once did Navy Federal offer a creative solution, fast-track option, exception path, or direct communication with underwriting leadership. We were left bleeding time, bleeding money, and missing opportunities while they sat on their hands. To add insult to injury, real estate professionals across the industry warned me after the fact: "Navy Federal is a nightmare to work with. They always delay and kill deals." That reputation is well-earned. Agents avoid them like the plague for this very reason. And now I understand why. I gave Navy Federal every chance to act with integrity and efficiency. Instead, they wasted months of our lives, inflicted financial harm, and proved that they are ill-equipped to handle anything outside of cookie-cutter borrowers with W-2 income. If you are a business owner, investor, or high-net-worth individual--do yourself a favor: DO NOT waste your time with Navy Federal's mortgage department. They lack the systems, the sophistication, and the strategic thinking to serve high-level borrowers. And most importantly, they lack the customer service, communication, and compassion that every client deserves. This was a nightmare--period. And I'm speaking up so you don't have to live through the same one.

I reached out to Delta Community Credit Union shortly after my arrival in Atlanta for the purpose…read moreof obtaining a car loan. The associate that worked with me, Phonisia, was very professional, knowledgeable, and friendly. She walked me thru my application process on the phone and even called to remind of a document that I had not yet provided. Thanks to Phonisia, this was the easiest banking application processes that I had ever submitted. In this age of technology and AI, it is great to have a live, friendly and helpful voice with which to transact business. I have already recommended Delta Community to a friend.

Great Delta Community Credit Union branch. The staff at this location are always courteous and…read moreprofessional. Also there always seems to be plenty of parking available.

I normally don't write reviews, but I feel disrespected. I will also be writing a formal letter to…read moreyour main office, PeachState CU and others credit union compliance agencies in more detail of the events. Do not use Pinnacle CU, if you want to be treated fairly. I opened an account with pinnacle cu to establish relationships with them, knowing I would be buying a home within a year or two. I waited 6 months before applying for a used car loan. With a credit score over 700. I was declined. When I asked why, he said I have too many inquiries with a 700 score, he didn't know about the trade in. When the bill of sales was sent to him listing the full deal.....really? The loan officer was very condescending. Shannon was the only professional that I talked to at Pinnacle during this process. And by the way I was easily approved by Ally bank and Delta community CU within 10 mins.(I went with Ally Bank. Better rate then the CU...crazy...lol). Pinnacle you should do better when hiring unprofessional people that deals with your customers. I hear he's been there for awhile. There's no telling who else he made feel less than about a 700 score which is considered good...right? It really seemed more personal to me. He never called me back even after talking to Shannon on the matter a number of times. He finally called today, with an attitude. When I ask him why he didn't approve me, he cut me off and said, "we not worrying about that. Shannon told me you already got finance somewhere else. What else can I help you with NOW". He shouldn't be dealing with customers with that attitude. Credit Union supposed to be a better choice for customers. Less stress, happy professional employees, great service. This is not the case with your loan officer(that never gave his name) please do better. You have great employees there. Get rid of the unprofessional. There are way to many other great options as you see. Thanks, for listening.

I had wanted to open a small business checking account. I was told that the account would be open…read morein a few days and that I had done everything needed... After 5 follow up calls and an escalation to the regional office, I finally got a reply that I needed to submit additional paperwork. 3 weeks went by unnecessary.

I absolutely love Legacy State Bank. I've been banking here for many years, and I have never had a…read morebad experience. Every single employee is always friendly, professional , and eager to help. They truly know their customers and make banking feel personal, not like the big chains where you're just another number. I would never consider switching to a large bank. Legacy State Bank is the best!

Bank manager misinformed us about money market account. She stated no withdrawal restrictions but…read morewhen we read the bank document stating the rules of the account, there they were. A week later we tried to deposit a check. Deposit mind you without any withdrawal. Huge hassle trying to put funds into bank. Normally a bank will put a hold on the check deposit until it clears from another bank. Not this bank, apparently they have to recognize the check. A state retirement check is not one they recognize. If it's this hard putting funds into the bank, I can only surmise how hard it could be to withdraw our funds in the future.

I originally came in without an appointment & was told by one of the Teller's only one private…read morebanker was on site & fully booked for the day. She made an appointment for me for the next day. My meeting was with Cameron as I wanted to discuss opening a new business account. His engagement & insightful service was exactly what I was seeking. You can walk in, yet you will have to play the wait game & it's still not guaranteed that you'll be able to meet with someone. All the employees greet/speak to you upon arrival & leaving. There's 3 ATMs, one inside & two out. The branch is located at the Ashford Dunwoody and Ravinia intersection.

Chase does everything well. Prior to 2008, I was a dedicated Wachovia banker, and I never thought…read morethat I'd find a bank that offered a better customer experience, but Chase proves me wrong with every interaction.