This location is very lackadaisical and uncaring in attitude. 4-5 employees will walk past a long…read moreline continuously and not get on a computer to help the case or offer a solution or alternative. You will spend a preventable 45 minutes just to do a simple withdrawal.

Spent 45 min for a withdrawal, had issues at the ATM so I had no choice but to walk in. Attitude…read morefrom the teller, even if they start off with a hello, how are you. Felt disrespected.

Their fraud prevention is garbage!! My husband's account got hacked not once but TWICE. The second…read moretime that it got hacked they blamed it on him even though he reported the fraud multiple times. Now they're closing his account and the checks that he just got paid are stuck in the account and NOBODY will accommodate him at all. He had two checks coming in after the fraud happened and they're saying that it will make the account be less negative. It is negative $4600!!!! He is trying to leave the bank and get his checks and they're giving him such a hard time. I do NOT recommend this company at all.

Slow, understaffed, feel like a number not a person…read more I came in to open a new account. No instructions on where to go or what to do. Stood in line for a teller. 30 minutes later was told I was supposed to sit in the waiting area. No number system. Had to guess who was next. Employees wandered around from cubicle to cubicle but never helped anyone.

Some of these offices are not good, it's been awhile since I had an account here. They make you…read morejump through hoops just and make it seem like they are not going to give you the money that is already in an account with your name one it and make you do a bunch of run arounds and keep telling you something different just to never give you account access to the money your parents gave you. It's a bunch of shit! I'm never banking with them again!

In my opinion the best Bank of America in the area. I don't normally go inside but when I do it's…read morenormally a wait but the few people I interacted with were friendly. I wish the parking lot in the front of the building was bigger

Horrible drive through service. No one came up to say give us a moment, we are busy. The lady was…read morerude.

As far as I can tell, everything. They had both drive-through lanes open for Wells Fargo customers,…read morewith only two tellers inside and both were helping the counter people inside (probably non-Welld Fargo customers). The male teller came over and told me he was helping others at the counter and it would be a minute, and took my ID, Wells Fargo card and check to be cashed. I was only looking to cash one small check, nothing big. Information sat on the counter for 10 minutes and I hit the call button and requested my information back. No real help here... And they don't have any real help inside period. If I could give them a '0' I would.