After reviewing several apartment complexes I was very pleased to find Hillcrest View Apartments in…read moreAntioch. I really like the area it is located in. It is tucked in with residential homes and still with in minutes of shopping and restaurants. Staff in office are very nice and approachable. Nicely landscaped and quiet. Great little doggie park too.

Safe and quiet gated community. Leasing office ladies are awesome. Any issues resolved promptly…read more Loved my experience here.

I came to visit the apartments a bit ago and Niche Williams was the one to help me out from the…read moretour to getting me started with applying. Let me say she was super helpful and very welcoming. Highly recommend her and the apartments themselves. Beautiful apartment and amazing staff! 10/10

Here a roach, there a roach!…read more Omgoodness I am going to be itching for weeks. Management is saying this is NOT their problem. What is wrong with people! Just rude and incompetent. This is absolutely unacceptable and quite disgusting.

We do really love the place, very quit neighborhood, their staff esp. Irene, I will miss them.read more

If I can leave no stars I would WORSE place to ever live at . Management sucks Irene and Alejandro…read moreare rude people . Do not pay a deposit to move in here because Irene and Alejandro will make sure you don't get it back !! Irene will harass you the whole time living there super uncomfortable place to live . Laundry mat sucks nothing works smells so bad the water smells like sewer rent is ridiculous high for the tiny apartments and your rent just keeps going up and up . No parking at all . People doing drugs in the parking lot people sleep in their cars high all night ridiculous!! Do not move in here

I contacted Crossroads for a tour of the property to possibly move into. Had a friend years ago who…read morelived here and always loved it here. I was greeted by Ashley the office manager and she has the best customer service skills I've ever encountered. Someone who knows what she's talking about and actually loves her job. My youngest son who is autistic came on the tour and he was actually the one who picked our place. There was two units available an upstairs which was chosen by my son and a downstairs unit which I actually wanted. Ashley made the whole tour enjoyable and made it feel like we were home. It's very peaceful, clean, well kept up. We just moved in, in August and already feel like we've been at home for a while now. The neighbors are so kind. If you're looking for a place to call home please check out Crossroads. You won't be disappointed! Ashley and Lynn are both a joy to chat with. FYI I feel Ashley should get a raise

We will be signing our lease again with Crossroads because we really love our management and…read moremaintenance. Lynn in the office is great at communication and staying on top of everything and Roberto with maintenance always does an amazing job. Although I wish the gate was fully around the community for better protection, I enjoy living in the complex. It is always well maintained even with fur babies around. And I LOVE using the outside grills and pool area!

Terrible and slow management when needed they barely responded , neighbors didn't take care of…read moretheir balcony's leading to roaches and small bugs, sprinklers in front of apartment and wild cats everywhere

This place is infested with roaches. I had to have my apartment sprayed twice and I had no…read morecompensation for it. I had to take off time from work to do this because I could not find anyone to watch my dog while my unit was getting bug bombed. Management told me "noted from the pest provider said there were signs of low activity" uhhh there shouldn't be ANY sign of roaches in my unit. How is this okay? Also, the side gates do not work, the main gate entrance is always open while the exit is closed. When my lease was over they raised my rent an extra $170 a month to stay another year, what a joke. Safe to say I did not renew my lease here after one year. On to the next

The complex itself was disgusting smelled bad the staff doesn't look like they care they just there…read morefor a check, I was there waiting over 30 minutes for my tour she was very busy dealing with complaints with residents one saying rent is overcharged another said they have pest, I really thing these apartments need a turn around. Only staff I would give a great shout out to for the great job to would be Sonee I believe her name was she was the kindest person showed me all around the best she could. From the one star I was gonna give it she made it a 2 star.

The leasing office people and the assistant Manger is very rude and unprofessional at their jobs …read more I put in an work order for the bathroom light not working , they didn't have an heads up or called or emailed before coming to fix the bathroom light or they did not confirm a day I'll be home so they can come do maintenance. Most fix break in your apartment within 3-6 months , some of these apartments are over 15 years old and they need repairing or replacing items . The dryer takes forever to dry clothes even with light loads . Most people with dogs do not pick up their poop. People drive very fast in this community, there is beautiful turkey birds on this community but the residents seems like they don't respect the animals here , they drive fast almost killing a turkey bird . The assistant manger , I overheard her telling someone this resident has missed payments to rent many times and then laughed after that . The leasing office people , they create drama in their heads like they are high school girls . Rent for 2bed 1.5 bath is total $2,200 without the side bills , side bills can be $300-$500 . This is my second lease with Kirker creek, I'll be moving out when this lease is up . This place is almost 10 mins away from the closest shopping center . WiFi sucks here also so you have to pay for an hotspot or pay for internet . Lots of people smoke cigarettes on this community too , so you will get second hand smoke

Rude front staff & during tour. I felt as if I was bothering her and she was extremely unfriendly…read morehuffing and puffing under her breath as I asked questions about the compound and unit. This would not be a place I'd like to call home unfortunately

Disappointing experience. Just learned previous phone calls and emails being ignored by…read morestaff/manager, regarding update on a holding fee refund. This has been ongoing for over a month, when told refund would be given back in two weeks. Attempted to apply for an apartment that was shown to us, was told the process takes 3 weeks for third party to even review the application. Paid the holding fee, when trying to complete the application I could no longer fully submit it because the "apartment was already taken" ?? (a whole other issue) Now a month later still waiting for refund or at least an update. Called again, only to be given a corporate number.

Nice apartments , affordable . BUT the leasing office UNPROFESSIONAL! They either close before 5pm…read moreor don't open until 10am. Leasing agents there's only two women working in there and they never answer the phone, and they'll tell you to come in for some reason and then if you aren't there before 4:30 they're closed . How weird when your hours are 9am-5pm ?? And whoever the manager is get your employees together and hire more people or something Do better please . And paint the outside of your apartments and when you schedule tours and things give people a gate code ! It makes no sense that all the tenants basically have the same complaint we're giving y'all OUR money like be fr. And yall working in that shoebox leasing office have terrible communication with eachother and the future tenants .

This apartments are horrible! Horrible!!! they scam people out of their money, do not live there!…read moreDumpster areas are always dirty and filthy trash out side every where!, people have animals that am sure the office is aware but don't say anything poop every where, people that live there break into others people cars!, people that don't live there come and park there even blocking your own parking spot and sometimes they even park in your spot!! You call the office for anything they say they will fix what ever issue you have and they never do!!. some times they don't even answer the phone!! Or respond to your emails!! I know someone there that lives there for years and that person says it's gotten really bad they will literally rent to anyone, even if they know some is just gonna come and co sign for you so you can get the place.. you pay for sewer, garbage, water separate plus you still have to pay for your own pg&e separately... there hot and cold water don't work sometimes you won't get hot water.. they need to fix their sewer pipes there a bad smell coming from the sinks... your neighbors smoke weed inside their apartments and the smell comes into your apartment you tell the office and the office don't do nothing about it... literally the office always has an excuse or they will just tell you what you wanna hear so you stop complaining about it but won't fix the issue

Leasing woman has no idea what she has available and needs more training...hard to deal with these…read moreunprofessional people. The ads sayt one thing and then when you check availability, iut's another..sorry Pick another place

They have these apartments plastered all over Craigslist for rent$1375. They don't specify a credit…read morecriteria which means if they don't want to rent to you they just won't. My daughter got denied but met the qualifications on their application but based on her Age they denied her. It is my belief that they are looking to rent to certain people to fit the image of what they want to live there even though the area is not so desirable/ bad. The apartment manager told my daughter you need good credit to stay here because the rent is so low. You're too young. You have to have 3/4 credit cards and have to been paying them for 3 years or more. I see that another review on here had a similar interaction. With that being said I suggest anyone that has had this problem with this company, file a complaint with HUD for housing discrimination.

I will not recommend this place to anyone, everything is missed up, worst management, and their…read morebehavior. they lost my money orders I paid for the rent. Stressful place.

I went to the office on Tuesday, December 16 about 2PM with my god daughter. I told her about my…read moredilemma on the previous Tuesday, December 9th. She talked with several of the staff None had a solution. The manager was summoned and my god daughter was asked to wait for the manager to return because she would get clarification as to why my fob is not working. I personally know there are 2 people that have fully working fobs. I was finally given the after hours phone number to the security if I came in after the doors were closed. STILL NO RESOLUTION FOR MY NON WORKING FOB. The manager in my opinion came in with a very defensive demeanor. She turned and asked me what can she help me with because she could not talk with my god daughter because she was not on the lease. I walked away. They talked. I have no idea what they talked about because I refused to listen. If I could rate 0 I would.