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    Delvis A Celdran MD

    3.0 (10 reviews)

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    Cleveland Clinic - Waiting room

    Cleveland Clinic

    2.2(5 reviews)
    1.4 mi

    My family physician is part of the Cleveland Clinic, and unfortunately, our experience on May…read more29-30, 2026, was one of the most frustrating and disappointing healthcare experiences we have ever encountered. On May 29, we visited Urgent Care at 8:00 AM after I secured an appointment at midnight. My husband was experiencing severe pain and was unable to defecate. Urgent Care provided a referral for a gastroenterologist, only for us to be informed that his insurance required a referral directly from his primary care physician. We then went to our doctor's office around 11:00 AM, hoping to get assistance without an appointment, given the circumstances. We were told it could take 24-48 hours to obtain either a referral or an appointment, despite my husband's worsening condition. Concerned about his pain, we proceeded to the Cleveland Clinic Emergency Room and arrived around 11:30 AM. A practitioner evaluated him and stated that his condition was beyond her expertise. He was placed in a room, and we were informed that he would need a CT scan. A staff member brought him two bottles of Omnipaque and told us it would take approximately two to three hours before the scan could be performed. After waiting more than three hours without any updates, I contacted the nursing staff around 3:00 PM to ask what was happening. We had not seen a physician, received any meaningful updates, or been checked on regarding the next steps in his care. We were then told that the CT scan would not take place until 4:00 PM. Had we been given accurate information from the beginning, we could have managed our expectations accordingly. Following the imaging, we were informed that something had been identified near his kidney. He was moved to a private room, and we were led to believe additional testing, including an MRI and further evaluation, would help determine the cause of his symptoms. However, despite the scans and extended stay, the primary issue that brought us to the hospital--his severe rectal pain and inability to pass stool--still did not appear to be adequately addressed. The only treatment he seemed to receive was the same pain medication injection. On May 30, my husband was informed that he would be seen by a neurologist, but no timeframe was provided. I stopped by the hospital around 8:00 AM before going to work and requested an update from the nurse. She stated that surgery might be needed, but no one seemed certain. Later, a staff member named Liz discussed discharge planning and asked whether my husband would need assistance at home. I explained that I would be available to care for him. When I returned after work at approximately 4:50 PM, there was still no clear plan of care. My husband had spent most of the day waiting and had not been provided food because of the anticipated neurological evaluation. While I understand testing sometimes requires dietary restrictions, the lack of communication and uncertainty throughout the day was extremely frustrating. After repeatedly asking for updates, we were eventually told that the physician had decided no further intervention was necessary. This was shocking, considering my husband remained in significant pain and the original rectal issue had not been resolved. In the end, we left the hospital in essentially the same condition as when we arrived. Upon discharge, several doctors provided their office contact information and encouraged my husband to follow up with them directly if he needed further assistance. After nearly two days of waiting, testing, and uncertainty, the only treatment he was sent home with was a cream and pain medication. Unfortunately, the pain medication created additional discomfort by making it difficult for him to urinate. Our primary care physician eventually reached out through the patient portal and offered an appointment. On Monday, June 1, 2026, we called to schedule and were initially given an appointment date of July 23, despite the ongoing pain and unresolved symptoms. I requested that we be notified if any cancellations became available. Thankfully, the following day we received a call offering an earlier appointment on June 11. While I appreciate that effort, it highlighted how difficult it can be for patients to obtain timely follow-up care when they are actively suffering. What was most upsetting was not simply the wait time but the lack of communication, consistency, and urgency regarding a patient who was clearly suffering. Some staff members demonstrated compassion, professionalism, and genuine care. Others appeared indifferent, as though patients were simply another task to get through during their shift. Additionally, the restroom facilities available to patients were not maintained to an acceptable standard of cleanliness, which only added to an already stressful experience. We paid a $300 copay and left feeling that compassion and patient-centered care were largely absent from this experience.

    Too much tech Too little personal…read moreImpossible to call and reach your caregiver Terrible parking lot layout if you are handicapped Inabilities of phone operators to connect you to the person you need at their buildings I wish Martin County had not given our local hospitals away to them

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    Martin Memorial Medical Center - What do you mean you have a problem??

    Martin Memorial Medical Center

    2.6(13 reviews)
    1.4 mi

    Today my husband was transported to Cleveland Clinic Martin North with severe hypertension, and…read morewhat could have been an incredibly frightening experience became one filled with reassurance, compassion, and outstanding care. From the moment we arrived, every single person we encountered was exceptional. The front desk staff welcomed us with kindness and efficiency. The security officer treated us with genuine compassion. The nurses were attentive, reassuring, and incredibly skilled. The CT team was prompt, professional, and caring. Most of all, I want to recognize Dr. Aton Osbourne. He exemplifies everything you hope to find in an emergency physician. He was thorough, knowledgeable, patient, compassionate, and took the time to explain everything in a way that gave us confidence and peace of mind during a very stressful situation. His bedside manner is truly remarkable. In today's world, it is easy to hear stories about what goes wrong in health care. I believe it is just as important to recognize when a hospital and its staff get everything right. The team at Cleveland Clinic Martin North treated us not as patients, but as people. Their professionalism, teamwork, and genuine concern for our well-being were evident every step of the way. If this experience is any indication of the standard of care at Cleveland Clinic Martin North, our community is incredibly fortunate to have them. They have earned our deepest gratitude, highest respect, and complete confidence. Thank you to every member of the Emergency Department for turning a frightening day into one where we felt safe, cared for, and truly in the best possible hands. You are all superstars, and your dedication does not go unnoticed.

    I've been visiting the Martin Health Facilities for almost ten years. I have moved to four other…read moreareas due to husbands employment. I/We have driven from Tampa, Sarasota and Jacksonville, Fl. Countless times. Many hours and miles traveling to my Doctors, Care Providers at Martin Health. Yes, I have had urgent care in all the other places I've resided in. Some Medical Care Providers in those areas good. And, some not worth mentioning. Even though I have high quality. ""Not Needing Referrals. No HMO. I have not found the Medical Care that Martin Hlth has provided me with for my needs/Trust.****Medical Insurance. I am very blessed in that aspect. **** Martin Heath as of yet. Not disappointed me. Or my family. I resided in Port Saint Lucie West six years. I must add. We are relocating to the area. We are building hopefully. Our for ever home. Primarily, for the care that I/We receive from the exceptional Medical Professionals Martin Hlth has available. The friendly, compassionate staff. Always eager to assist. In my experience it is quite evident their dedication to the wellbeing of their patients. And, dedication to the physicians/ Medical Staff they work with on a daily basis. It's a highly positive scenario. When their is very little turnover(Change of Staff) in a facility. Generally, that is a Red Flag for underling issues, that are not favorable to the patient and to the Staff remaining at the facility. Hence, the need of training new employees. It's time consuming, causes confusion, frustration and opens doors for errors. My PCP is absolutely, without a doubt one of the best if not the best Physician I've had the good fortune to have his care. Dr. Peter S Zeblisky is compassionate, takes the necessary time. Acknowledges concerns, addresses issues promptly. Exceptional bedside manner. His Staff goes above and beyond to take care of all your needs. Please, do keep in mind. Based on the priority(gravity). When it comes to test results and the volume of patients. You may receive a prompt reply. A day or two. It's always a good idea with all tests if no response after three days. Not weekends or Holidays. To call and inquire. I always hope for the best. Being, that a quick phone call may be "Not exactly good news:-(" Prescriptions, I try not to wait until almost out of a med. yes, things do happen:-\ Has for the Diagnostic Ctr. Runs like A Well Oiled Machine. Very efficient. Maritza, Mammography Tech. Is fantastic. She's gentle, compassionate, very efficient, great personality. Greets you with a cheerful smile. Makes me feel comfortable. It's obvious she genuinely cares about her patients, the facility she represents. And, is very attentive to detail. She has been doing my mammograms for at least the last nine years. I am always very glad to see her. Not particularly looking forward to having a mammogram. But, she does make it much more easier. If you need a Doctor in this area? In my experience. I highly recommend that you seriously consider. Looking into the Martin Health Care System. Hospice Nurse,Ret.

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    Martin Memorial Medical Center - They Have late appts

    They Have late appts

    Martin Memorial Medical Center
    Martin Memorial Medical Center - Martin Hlth has been taking care of me for 10yrs. Dr. Zeblisky & Staff are fantastic

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    Martin Hlth has been taking care of me for 10yrs. Dr. Zeblisky & Staff are fantastic

    Delvis A Celdran MD - physicians - Updated August 2026

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