The staff at Wm. J. Rockefeller Funeral Home provide services unparalleled to any other I have…read moreattended. Every staff member was attentive and compassionate. The service they held for my dear friend was customized down to the last detail to provide a beautiful tribute. Thank you to Mike, Marshall, Ashley, Wayne, and Lou for all you do for people at their hardest times.

Professional, reasonably priced, accommodating…read more My past experience with funeral homes was that I was being taken advantage of. Here, I felt like I was being taken care of. Mike, the owner, is personable and understanding. Highly recommended.

This Funeral is the worst , if not the worst funeral home to ever exist…read more Their communication sucks a lot. They don't bother to reply to questions or inquiries. They took an Obituary down since November supposedly it is being re-Written and here we are , almost 3 weeks, and the my mother's Obituary page is still not found on their site. Sickening and people should look elsewhere for their families eternal place and service. This funeral home sucks big times.

Excellent, compassionate service. They were just the right…read moreamount of business and sympathy.

This place was such a disappointment. They do not know how to run a funeral and that is their only…read morejob. I was at my cousin's funeral today and they could not figure out how to organize seating for 7 immediate family. Everything was disorganized and run like they had never done it before. I would choose another location for such important and sensitive event.

They did such a great job with my Grandpa's funeral back in 2003, my Dad's in 2019, and my…read moreGrandma's this past week. They make everything so easy, work with the budget I had, and were just so helpful on the day of. I can't recommend them enough.

We don't live in Troy. We don't live anywhere near Troy. However, my husband's family used to…read morelive in this area about 50 years ago. We recently had a relative pass away who was going to be buried near Troy in the family plot. When we pulled out our records, we noticed his family used Riverview 20 years ago when his grandmother needed their services. So, we called them to use their services again. In full honesty, we had no idea what to expect. We knew nothing about them except they were in the area we needed. When we needed their services, we called them up first to figure out the next steps that involved transport and the general services involved with burying a person. We were a bit nervous because we had no family left in the area (well, above ground) and did not know who we needed to contact about the plot, religious services, flowers, and all the rest. Riverview was a life saver. They handled everything. And when I say everything, I mean everything. They handled the pickup, plane transportation, cemetery, obituaries, flowers, priest coordination, service, and everything else I'm missing. They were kind, professional, organized, and completely on the ball. Absolutely everything worked perfectly and exactly as it was expected. I also found the cost of the services to be very reasonable. If you have little experience, funerals are not cheap... if it is your first experience, you will have sticker shock... and after the sticker shock, you are often a bit stunned by the cost. Riverview was not cheap, but everything 'all in' costs roughly the exact same amount of money it cost to bury my own grandparents about 10 years ago. So, with that amount in mind (granted, I know its a different area of the country, but I assume many of these things are fixed costs), I was fine with the cost of their services. I will probably never need their services again because this was the last relative to set up permanent residence in that area. However, if I do ever need to use a funeral home in the Albany/Troy area again, I'd call them in a heartbeat.

I know it's morbid and/or slightly strange to review a funeral home on Yelp - where we strive to…read morereview community-building events - but I had to share my recent experience with Riverview Funeral Home and its staff. After a long illness, my grandmother passed and my family and I looked all over the Capital Region for a funeral home that could honor the woman my grandmother was in life. Riverview Funeral Home went above and beyond. The service was beautiful, the grounds were well-kept, and the entire staff made the entire process better than I could have expected. A big thank you to everyone that helped remember my grandmother and what an effect she had on all those she touched.

This is a wonderful funeral home! The gentleman who helped us was just that a gentleman. Our…read moredaughter passed too young of an aggressive cancer and he made the entire process so much easier for us. He was beyond kind and caring!!

Funeral director Peter and staff were exceptional. They were attentive to our every needs. Every…read morequestion, every request was handled with the upmost professionalism and care.

Our family cannot say enough wonderful things about our experience. From the moment I first spoke…read morewith Britney until well after the services, she was absolutely amazing. During one of the hardest times in our lives, she was compassionate, attentive, and truly cared about every detail. She guided us through the entire process with kindness, patience, and professionalism, making an incredibly difficult time a little easier to bear. On the day of the services, I couldn't have asked for a better person to help our family. Britney went above and beyond to ensure everything was handled with care, allowing us to focus on honoring our loved one. A few days after the services, Britney reached out simply to check on our family and make sure we were all doing okay. That thoughtful gesture meant so much to us and showed that her compassion and care extended far beyond her professional responsibilities. I would recommend this funeral home 100% to anyone facing one of the most difficult times in their life. The compassion and support we received will never be forgotten. Thank you, Britney and team for everything you did for our family.

I only attended a service so this review is as an attendee. The service provided by the funeral…read moredirector and staff were top notch. I felt very welcomed. The service was very organized and I knew what steps would be happening as we progressed. The staff was also friendly. I recommend Glenville Funeral services if you would like to rest family in the area.

Our family cannot praise Michael and Eric enough in how they handled my husband's funeral. They are…read moreextremely professional, empathetic and helpful. If anyone is ever in need for their service we highly recommend them. Thank you both.

Eric was great with handling everything before, during, and after. Everything was honest and…read moreupfront, nothing hidden or unexpected. Went above and beyond to help my mother with various things after my dad's services and burial.