Love my new eyes. The care team was amazing. The experience was amazing. There's a lot of…read moreinformation you need to understand. The pricing is only confusing if you don't read the information they gave you. I chose the advance eye which was more but well worth it. Anyone complaining about miss information is probably not reading the information they gave you ! So read everything and understand. :) I wish I did this 10 years ago!!!

I had an initial consultation with Leanna Sawchuk Dec 13, 2023. I was booked into surgery March 7th…read morewith Dr. Richard Léger. I didn't have my prescription on hand for the consult so the same day after I was home from my job I emailed her back with a copy of my prescription. I didn't hear back for 5 days so on Dec 18, 2023 I emailed again to touch base to make sure my email was received as I was waiting for a more concrete price for my procedure. Leanne didn't email me back until Dec 27, 2023. The price range that was given to me were very large (from $400/per eye to $2140/per eye). I didn't want to apply for financing if I didn't have to, but i genuinely had no idea what my surgery was going to cost me. So I emailed again on Jan 24, 2024 to go over the prices again as I was a little confused. It's been 8 days and no response and overall I'm very disappointed in the customer service and lack of information. I called the Lasik MD line in Calgary, AB, and cancelled my appointment . I do not feel comfortable giving money to a place that is not able to answer my questions and return my emails. Additionally, the person (Ali) I spoke with from Patient Care Centre said they were unable to provide me with an email confirmation of my appointment cancellation. Not having a paper trail of correspondence also doesn't make me feel very comfortable, in the event I am accused of missing my surgery and/or have to pay a penalty. I will be looking elsewhere for laser eye surgery, if you like being kept on "read" then Lasik MD is for you.

Doctors are great! Reception is terrible. They hide behind their phones all calls go to voicemail…read more Tried to cancel my appointment on a Monday, left message to reschedule. I received a call back late Wednesday afternoon to remind me of my appointment, that I had cancelled on Monday.

Just completed cataract surgery on both of my eyes. Dr…read moreAl-Ghoul is a phenomenal caring surgeon. All apprehensions I had about eye surgery were put to ease by this doctor and indeed by all of the staff at Seema Eye Care Centre. Highly recommend this clinic.

I wish I had read these reviews before booking with Mitchell Eye-Centre…read more I had a "refractory lens exchange" 4 1/2 weeks ago, which cost me $10,000. What a nightmare -- one of the worst health-care experiences in my life. Dr Patrick Mitchell spent a total of 5 min with me during the initial consultation/exam and pre-surgery. He was rude and abrupt with me. The staff were rude, dismissive, and incompetent... horribly long waits; inaccurate and confusing written-information; patients are treated like cattle at a meat-processing plant. Only a few of the technicians were pleasant, helpful, and had decent manners. I was provided with a number for a so-called "24-hour emergency call-line". I phoned it around 5 times, and only once was it answered by a live person. The other 4 times I left messages and was called back HOURS later by a rude staff-member who gave me inaccurate and dismissive answers to my questions. That's when I finally gave up on that clinic. I agree with the sentiment of another ex-patient who stated that she felt like sending the Mitchell Eye Centre a card saying... "Sorry to have bothered you". I would add "... and I'm never coming back..." To top it off, 4 1/2 weeks after surgery (and spending $10,000), my eye-sight is 20% blurry and I'm still light-sensitive.

READ THIS BEFORE GOING TO DR ROBERT MITCHELL - Before cataract surgery I was forced to sign 5…read moredocuments after being heavily sedated and eyes dilated, I could not read anything and was told it was all documents signed earlier in the office. Something went terribly wrong during surgery which ended up being about an hour long, terrible pain like shards moving around, he did not disclose that lens fragments were left in my eye, even though I repeatedly went for follow up due to exruciating pain. He never disclosed ... he did after 2 months refer me to a retina surgeon for assessment of my retina - but NOT because of fragments. The retina surgeon is the one who told me lens fragments were left in my eye and should never be left. I had to have more surgery and it is almsot 2 years later and that eye is always in varying degrees of pain from 2/10 to 9/10 pain levels. Damage to eye seems to be permanent from having lens fragments moving around in eye for 3 months before being removed.

Wait times were not longer than to be expected. Front end staff from reception through testing and…read moresurgery were friendly and professional. I had lens replacement surgery to correct for distance that in my mind and according to a second opinion from an unbiased outside optometrist, was not as successful as should be expected. One eye is 100% near sighted, but the other eye is slightly far sighted. After 9 months, the surgeon was still evasive and did not agree with my concerns about the results and the Gimbel Operations Manager was rude and unresponsive to my emails.

This place is like a well oiled machine. They do on average approximately 16 of these procedures a…read moreday. I had the Lasik surgery with cross linking. They start off giving you a mild oral sedative that's supposed to calm any nerves. A nurse will come and get you, and take you to the surgery room. Introduction's are made, doctor and assistants. Then the procedure begins. The only discomfort I felt was the pressure on my eyeballs. They freeze your eyes, so you feel slight sensations from where the push around your eyes. The lasering only takes 1 min or so, and you smell what people have described as a burnt hair aroma. That's exactly what it smells like. More time is spent in preparation of the eyes then the surgery itself. Oh one more thing. They have a really comfy waiting area with recliners. They also let family members watch the procedure if you so desire. Still to early to say what the outcome will be. I just had the surgery yesterday. So far so good. Just a little blurry/ foggy from the post op eye drops.

This is a wonderful place to get eyes taken care of. My mom…read moreis 91 and the staff - Khrystina/Cynthia/Grace and the rest are very professional, patient, knowledgeable, very happy to get my mom some help with glasses and dry eye... Once again I recommend this location to all!

From the owner: Our mission is to provide a welcoming, professional, knowledgeable, eye care environment that…read moreensures superior customer service. We strive to stay at the forefront of our profession through continued education and advanced vision technology. We provided a number of eye related services including but not limited to: Eye Exams Prescription Eye Wear Prescription Sunglasses Non-Prescription Sunglasses Contact lenses Eye infection/injury care Referrals for LASIK or Cataract Surgery Sell Eye drops and Glasses Accessories Educational Visits to Schools Glasses Adjustments and Repairs.

fantastic experience with this clinic. special thanks to Dr. Regan Nowlan for her help.read more

Dr. LaGrou is a great pediatric ophthalmologist and takes great care to make the experience while…read moregetting the eye exam done a good one for my child, but that's where the good experience ends. The "front of store person" is incredibly rude and short. If you are going to hire somebody to run the front they should know how to interact with other people and not treat them like they are wasting their time. I had two such experiences with her in the short time that I was there. I also thought that if you are going to have a pediatric ophthalmologist in the office you should offer a space for kids and not just babies while in the waiting room.

Foresight Eye Care has been my family eye care clinic since we moved to harvest hill community in…read more2012. I am very appreciated with their professional and enthusiastic services these years. In June 2018, my left eye felt uncomfortable and contacted them for an appointment. Dr Yung gave me an immediate exam in the same day and diagnosed that there was a small hole on my retina. At once, she booked an emergency appointment successfully with a specialist and arranged me a laser surgery in the next day! On the Wednesday one week before, my left eye felt dry, pain, and kept tearing when winking, I tried to booked an emergency appointment with Dr Leong, in such a convid-19 pandemic time. They responded soon and Dr Leong gave a thorough exam in the next day and a following check on the next Monday. Dr Leong explained all my questions patiently, then, gave me a treatment schedule step by step in the next three months. Now my left eye feels well and vision recovers completely, though I still need to follow her instructions to prevent it from recurrent. I am very happy having Dr Leong and her team as my family eye care services. I definitely recommend Foresight Eye Care to anyone who needs a professional and trustworthy eye care clinic.

After manufacturing issue with frames everything was made proper. The doctors were accommodating…read morewith an eye emergency also.

I had a very good experience with Dr. Khosla and have been to see him three times. I find him and…read morehis staff very respectful and am very satisfied with the treatment received for my eye care needs. Brenda Whitby

Welcome to the sales office to Dr. Deepak Khosla Our family…read morevisits various eye specialist but this was the first time we notice insane amount of upselling right from reception to Dr. Deepak Khosla. They take you through various offices trying to upsell services for lenses, contacts, drops, eye pads, sterile wipes etc etc. We got to a point where it was uncomfortable to say no so, we ended up buying few items close to $150 not covered by any insurance plans. Dr. Khosla said, "receptionist will provide instructions on how to use the products". Receptionist said, "read the instructions on the product". Service is the last item on their list so please avoid this clinic if you can. They are there to sell not to serve. Yes, they will do your vision check and bill Alberta health even when you don't need or want one. We just had ours done a day before, so the doctor just took the prescription from our other doctor, ran the same number in 60 seconds and said yes, it is right. To top it all, they will only give you 10% discount on sales if you give then 5 star rating. This is blatant attempt to buy the ratings. This was the most dishonest eye specialist I visited in my years of experience. Stay away from them. There are far better and honest doctors who believe in serving the patients rather than treating them like potential buyers.

Dr. Monea rocks! I really enjoy seeing her. I purchase my glasses at her practice because I have…read morealways had great success with the lens and frames. I had Olli help fit me at the Kensington location this time and she was wonderful. I like going to see Dr. Monea because she is always so flamboyant and eclectic in her dress. The locations are beautiful, filled with Tiffany lamps and beautiful artwork and eyewear. I especially like that each member who works there treats me like I am important to them as a person and client. I am inspired by Dr. Monea as she makes me feel courageous​ to step out and be myself.

From the owner: Full service eye health care. Eye examinations, eyewear and contact lenses.read more