Time issues plague Denise. Constantly behind. Always making excuses. Because everything is done last minute mistakes are made. She refuses to answer calls, texts, and emails no matter how many times you try. Then gets uppity about trying to contact her! I tried everything from contacting her 2 weeks from deadlines. Then again, a week to deadline. Assured we are on track and on April 14th she emails (finally) and says "due to time she is filing an extension"... what???!!! When you complain, she kept my deposit and told me to go elsewhere. The whole thing is extremely upsetting. I really did my best to work with her... it's just an impossible situation. I've never encountered a situation like this before with anyone else. It's not too much to ask someone in private practice (who charges $400 an hour) to reply. read more

Denise M. Brolin, CPA - My deposit that was stolen. - Accountants Near Me

I wish I had kinder things to say....since last year it took over 7 months to get my tax return back, because she filed incorrectly. I clearly stated multiple times to her to mark a certain amount as 2014-7. Yet she did not follow thru, ended up with my tax return stuck in limbo, with no way to access it. Instead of assisting, she wanted thousands to get my tax return processed, yet it was her mistake in the first place. She is consistently unable to return phone calls, emails, texts, smoke signal you name it. I have never met a more unprofessional accountant. And wish anybody else in Gilroy, to run and run fast. Not to mention she stole our deposit for this years tax returns, that she refused to process, because we were "bothering her" during tax season. We are on limited income, because of our Make a wish child, so taking 250 from somebody who really needs it, is quite cruel. read more

Denise M. Brolin, CPA - Bank statement - Accountants Near Me

Filing your taxes online by yourself is way easier than trying to work with Denise. Don't waste your time or your money.

I initially contacted Denise Brolin at her Morgan Hill office, which she lost. I needed taxes done for my S-Corp, my Sole Proprietorship, and my fiancée's personal taxes. The rates seemed too good to be true. What a mistake this turned out to be! When the time came to do our taxes, she was nowhere to be found. She didn't answer or return phone calls or emails. We didn't hear back from her until tax day, after the last minute extension from the IRS. By this time, we were in a panic and desperately looking for another CPA to do last minute taxes. In the end, she overstated our income by thousands of dollars resulting in over paying taxes we didn't owe. She also refused to process any tax deductions or write offs due to her last minute handling of our taxes. After a paid review by another CPA, we learned that if we re filed a modified return, would bring on an audit from the IRS. We had to eat this loss. We are currently seeking legal assistance to file a complaint with her licensing agency, and a possible lawsuit. She has no ethical standards and led us down the garden path. read more

I have been working with Denise Brolin for over 10 years now and she has been proactive in keeping us out of trouble. I started with Denise when she found $40k worth of previous deductions we were missing from our former CPA - Wow! Denise filed amended returns for the prior years for us. We do not have easy returns - with 2 businesses, one corporation, personal CA and Oklahoma taxes. She keeps us current on quarterly filings, and even reviewed the Quick Books balance sheet (with corrections) at year end for one of our businesses. Denise responded within 2 hours when I put a emergency email to get a copy of full 2017 taxes yesterday. Denise doesn't charge nearly enough (shhh) for the work she does! I continue to use Denise even after we moved from the area. Good support folks like her are invaluable to our businesses. read more

Denise has been doing our taxes for many years and we couldn't be more pleased with the competent, thorough, and professional job that she does! She is always responsive to our needs, even when we come to her on very short notice. I've been so impressed with how well she keeps up to date on all of the changes to the tax laws, and she can explain them to us in a very understandable way. She recently advised us to set up an S Corp, explaining all of the benefits to us, and referred us to a legal service and financial planner to help us get it set up. We've used several other tax accountants over the years, but Denise is the best! read more

Denise is absolutely amazing! I came to her with some of my tax questions last minute! Being a young professional trying to navigate through taxes can be tough and she helped me out right away and made everything so simple! She educated me on some very important information that I did not understand... So grateful to have used her services! read more

I found Denise almost by accident, while talking with several companies and individuals. First, having done my own taxes for years, I've experienced her as highly competent. I am a pastor, my wife is a small business owner, and we own rentals. Tax law regarding pastors is particularly complex, but Denise understands all the nuances of Deason's rule; and these other different areas. Second, she is affordable. One good CPA not far from her charged us $1600, three times what she charged us! We started with him expecting around $600, but then it grew to where we couldn't afford him. Third, she doesn't waste time. Last year, needing a new CPA, I called Denise expecting she'd want to meet with us. Her response was great and along the lines of, "I don't necessarily need to meet.... After talking with you now, My estimate of what your return will cost is $xxx and if you'd like, send your documents to me electronically and I'll get started." Fourth, she is flexible. A combination of us moving and my employer goofing up a W-2 meant we started submitting tax related documents about a week before her deadline. All of the needed documents were submitted through the helpful Intuit interface, but because some of the documents were unclear or out-right erroneous, this meant that there was a lot of last-minute back and forth between us on Sunday and Monday prior to the tax deadline of April 18. she could've said, "I'm really sorry but you didn't give me the correct documents in a timely manner so we will need to file an extension." But she worked with me and everything was filed on time. Fifth she is an excellent communicator. While a good CPA doesn't have time to give status updates, Denise communicated on essential issues like the validity of a form or deduction or the correct amount on a spreadsheet. And when she did, she was clear and articulate. Sixth, she's open to feedback. Having done my own taxes for years, I like to review all the federal forms, checking for errors or omissions. Rather than feeling threatened, Denise welcome it--and even thanked me for finding something that she'd missed. Don't get me wrong, she is the highly trained professional. But I really appreciate that she's open to explaining why a possible deduction may not be possible or welcoming my questioning an amount she put down a certain form. read more