These guys did such a great job with a difficult project. These 100 year old marble floors now look…read morepractically new. Thanks! Marc DeSouza House of Magic Glenside, PA

I was very happy with this company. We used them to restore marble in our primary bathroom instead…read moreof replacing what was there. They were easy to deal with, and their technician was kind, worked hard, and did a great job. I would recommend them!

I had Pat come out and look at my travertine tile shower that needed to be re-grouted and sealed…read more She was very knowledgable and gave a reasonable quote. I knew they were booking out months in advance but she actually contacted me that they had an opening earlier and were able to complete my job a month ahead of time. I am very happy with the work. Some other reviews said it was hard to get a response from Pat and I found that she was a very busy lady so I just needed to call her and remind her. No big deal, I find any work in my house needs a phone call or two.

If all craftsman were as good as Pat's guys the Better Business Bureau would not have anything to…read moredo! Not only did they show up exactly on time, they were immaculate in their work and performed a repair on a marble countertop that was beyond my expectations. If Pat ever decided to expand her services beyond marble restoration she would be my sole go-to contractor. Quality work, reasonable pricing, and an involved, honest owner - it doesn't get any better!

We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

This company is a big RIP OFF! I had Anthony Armato come out and give me 2 quotes ( he never gave…read moreme one in writing until after the job and I complained) which the one was for almost $3000.00 for the entire floor! I went with the lowe r quote for $500.00 which was just the area around my work island where the grout was the dirtiest. The young kid who showed up repaired several grout lines that had to be repaired but never put the grout color on. Prior to that he told me that I should have the rest of the floor cleaned to match which was another $300.00. So I paid almost $800.00 to have 9 grout lines repaired and my floor looked the same as when he came except now you can see the difference between the old grout and the few lines that are new. I complained that day and he gave me $50.00 off and after calling the company to no avail I contacted the BBB to file a complaint and Sir Grout never responded. This is THE WORST service company I'v ever dealt with! Small claims court is next.

Sir Grout of Branchburg, were a pleasure to work with. We needed to have tiling in the hallway,…read morekitchen and a small bathroom all cleaned and sealed. Fred, the sales rep, was extremely knowledgeable, prompt, polite and came in with a reasonable quote. Tom, arrived promptly the following morning and did a wonderfully thorough and efficient job. He gave us useful advice on maintenance and care of our floor. Our old tiles have been transformed.

Fred was very professional and worked his hardest to get us the best price. Fred came over to help…read moreTom with the job because it was such a large job. Tom did a fantastic job cleaning and color sealing the tile. I would recommend clean and color seal over just clean and seal because you need color seal to protect the grout from becoming dirty again in future. Joe did a great job finishing and repairing a chipped tile that afterwards it looks like new. Overall I highly recommend the team from Sir Grout because after they clean and color seal your floor , it looks like a new floor.

Very Disappointed. We ordered and paid for the tile and were told the project would begin in about…read morea week. THREE WEEKS LATER I called and found out they had just forgotten to put me on the schedule. Then when they showed up, they didn't have all the tile they needed (pattern needed three sizes; they only gave them two and told them to cut a bunch - no factory edge!!) Update: To their credit, they did track down the missing tiles and brought them to the house after I told them that if the manual cutting of tiles ended up making things look wrong, they were going to have to redo everything. The guy who brought the tiles (I think he may have been the owner) told me flat out that they prioritize their commercial work because "businesses have to keep a schedule." In the end, they ended up doing a nice job, but didn't leave spare tiles or grout behind. I will avoid these folks in the future.

Great Customer Service! Gaydos did a walk-in shower for me…read more15 yrs ago. It's still delightful! I had some concerns about a few of my large travertine tiles showing some wear. They did all they could and more to help me out. They tried to find similar stone, and gave me good tips solving products to use to alleviate my problem.

TJ and his crew are great! Bought a house with some etching around the faucet area, bothered me…read morereally bad, thought it was a loss, when they left not only was the etching gone but all of the counters looked brand new, I cannot believe the difference! Totally amazing job would not hesitate to call again them and again if I need him in the future. Thanks TJ and crew you saved me thousands of dollars!!!

TJ was referred to us by Coast Tile. He did an amazing job with our natutal slate tile bathroom…read moreshower and surrounding tile. He was professional, courteous & did excellent work cleaning and sealing the shower tiles. They also added grout to areas outside of the shower that needed it. Everything turned out great.We would definitely use them again!

10/10 would recommend for marble deep cleaning, repairing scratches and resealing…read more The team is extremely responsive, reliable and the prices are fair! Very happy with the work they did. Great communication and transparency throughout.

Very professional,timely and friendly. I had them refurbish travertine foyer floor and bathroom…read moresolid surface countertop and tile. They did a great job!

Matt at Sir Grout, cleaned & sealing a large amount of grout for our kitchen floor tiles. He did an…read moreincredible job. The grout looks like new which makes our kitchen floor look new. Matt was a pleasure to work with from the first contact for an estimate (his price was fair) to the finished job. My husband & I strongly recommend Sir Grout.

Did an amazing job in our bathrooms and our tile floors! Took every precaution and was fully…read moregowned, gloved and masked to do all this work in our house during the age of COVID. Highly recommend this service if you are putting your house on the market. It's a great refresh!

I was distraught to return from vacation and find a giant stain in the middle of the counter on my…read morekitchen island. I'm planning a kitchen renovation and that is the only piece I was planning to reuse. I tried to concoct a poultice of my own to remove the stain, but I called Tri-State after reading other positive reviews because I wasn't confident in what I did. Dan answered the phone immediately (yes, a human actually picked up!). He spoke to me at length about my issue and examined photos while on the phone with me. He reassured me that I was on the right track with the potion I used. Dan patiently walked me through recommended next steps. He even said he'd be happy to consult with me if needed, and if I still failed to see improvement after waiting a week for the stone to dry out, then he'd come out. But, he urged me to stick with what I started because based on what he saw, the treatment is working!! I walked away from that call feeling empowered and totally reassured that if I can't fix the issue, it's fixable. Dan stayed on the phone to answer other questions, including finding me a referral to another contractor who could do other work in my kitchen. What luck it was that I stumbled across those reviews and called when I did. I had to write this lengthy review because it's so rare to find a contractor who is honest, patient, and empathetic (not to mention someone who would be willing to take time out of his day to help a stranger). If you need stone repaired, this is your guy. Do yourself a favor and look no further.

Dan Rivera from Tri-State Stone Doctor provided great up front information on the counter top chip…read morerepair process and had timely communication on the appointment and service. He was prompt, and worked clean in our home. He when above and beyond to get a fantastic color match to our granite countertop. Thank you for the fantastic work.