Had to take our tranny to them 3 times to fix it, and it's STILL acting up. Not sure they really…read moreknow what they're doing. Positive side is they're nice folks and tried to help.

Our experience at Sides was a good one this last spring! My husband nearly totaled his SUV, and…read morethankfully he wasn't seriously injured! Geico came to our home to do the estimate and I got on the phone to find a body shop that could complete the repairs in a reasonable amount of time. Many folks are repairing their vehicles instead of buying new ones when they are wrecked, and all the body shops are backed up. Seriously backed up! Sides made the most sense to us and within a couple of weeks we had a drop off appointment. The staff are friendly, cordial, honest and thorough. We knew going in there was a shortage of parts for Mazda [our SUV] and I think Subaru. Plus, Geico had to go to the body shop to perform at least 2 supplemental estimates updating the original estimate. This is because additional damage is often found during repairs, for example, the front seat needed replacing. Time was not a critical issue for us, as we bought a replacement vehicle in the interim. Sides took about 8-10 weeks to complete the job, which they told us up front. They quickly updated me at every follow up phone call and they offer a text messaging status service which is not really accurate or dependable. Do call them, they will talk to you and help you on the phone. We were pleased with all the work including the paint job, when we picked the car up and I've enjoyed my "new" [new to me, it is a 2016 model] car ever since. I highly recommend Sides! You can double check me, but I'm pretty sure there are 2 Sides shops in Athens.

Received great service and they did a fantastic job repairing my vehicle!! Would definitely…read morerecommend!!!

Best shop in Huntsville with the skills and knowledge never to high on the work they did on my car…read more Excellent electrical mechanics.. I've ever seen. Keep up the good work

From the owner: Auto repair Specialist read more

Alan and his team are fantastic. Our Flex had an intermittent issue starting and Alan was able to…read moretrack down the issue and get it fixed. The are honest, take the time to explain any issues they find, and don't rush you. Highly recommend!

Allen (owner) is one of the most trustworthy and knowledgeable mechanics that I have ever met. He…read morealways gives it to you straight and honest. Prices are very reasonable and fair. Allen and his team will always go the extra mile to ensure the customer is taken care of.

We picked up my car several hours ago after having the motor mounts replaced, and I can't say…read moreenough good things about this shop. From start to finish, the experience was smoother than I expected, especially for a repair this significant. Holly was absolutely phenomenal. She kept us informed every step of the way, was knowledgeable, friendly, and made what could have been a very stressful situation feel so much more manageable. George did the actual work on the car and clearly took great care of it. In fact, his thoroughness extended beyond the repair itself. He caught a potentially serious mistake from a recent oil change at another shop, an incorrectly installed O-ring that was causing a Class 3 oil leak. The rest of the office staff were also a pleasure to deal with. Owning a German car means you need a shop you can trust, not just one that says they can do the work. From day one, we felt confident my car was in the right hands. They diagnosed the issue quickly, had a quote ready, and provided documentation to back it up. When my husband wanted to pause on ordering parts so his dad could take a look first, they were completely accommodating, no pushback at all. His dad confirmed the diagnosis within a minute of looking at it. Pricing was in line with what I found online for this repair on my specific car. We are so happy with the results and have likely found our shop for the long haul, regular maintenance included. Holly deserves special recognition. She treated us like people, not just a ticket, and I genuinely felt she was our advocate from start to finish. She is exactly the kind of employee who makes a shop's reputation. George's thoroughness spoke for itself. Even just reading his notes on the invoice and inspection report made it clear we were in knowledgeable hands. They are the reason we will be back.

I recently had my car fixed by Adept. John stayed in touch with me through the whole process. He…read morekept me updated about the issues they found regarding my car. Very honest and reasonable for the work I had done. Overall great experience with them. Will definitely recommend. Oan my car is running perfect from what I can tell.

The owner called me a nigger because I asked for a partial refund because he was unable to fix my…read morecar and then he threatened to put my car on a busy highway to be hit. If you are black please do not do service with this company. The owner does not like black people. instead of calling me by my name, he only referred me as nigger. Called me nigger like 19 times. When I told him I was a Christian, he called me a pagan and told me to go F --- myself. I'm a woman and being treated like this.

Great job putting on my fuel pump. Quick friendly service. Quality work well done. Thank youread more

It's nearby on Wall Triana so I always get my oil changed there. Last time I took my rarely used…read more2001 RAV4, I was told it didn't need one because of low mileage although it had been several months. The guy ran a free test on the random check engine light anyway. The result indicated that the light sensor might be faulty. He reset it and said it probably would turn on again. Until then I didn't know a full service shop was behind it. Eventually the brake lights stayed on to run down the battery even when disconnected, so a family member followed me there. Just a few blocks away but all or none for brake lights worried me in heavy traffic. They were booked full that afternoon but checked it out before closing. It was an electrical/mechanical problem rather than a sensor plus it needed a new battery. I picked it up about noon the next day. Very happy with the price, tech service and quick turnaround with no appointment. The yellow check engine light still randomly turns on despite their advice on simple possible causes but it runs well without spending a fortune on troubleshooting. (Don't ignore that light if it's red.) My son took our Kia to another place (where he has a credit card from buying tires) when the check engine light was yellow and it sounded ill. He needs to use it for work so he called every day. They kept it for 3 more days before testing. Then they said the test equipment wasn't working! Really? He lost about a week of work!

I have an '08 Jeep Wrangler with a manual transmission. When I returned home I wasn't able to put…read moreit in park. Engine running, indicator on dash showed it was in park but the lever wouldn't move out of drive. The linkage between the shifter and the transmission became disconnected. I take my Jeep here for oil and tire service and they always do a great job. I took it in and they verified the broken connection. The fix is a part from Doorman: part 14055. The local parts store sells it for $16.99. When the plastic part was replaced - about two hours after they started working on it - the bill came to just under $120. They charged me $29.99 for that $16.99 part... Upcharge was almost x2. I am an app user and had a coupon for $15.00 off any service other than an oil change. The manager denied my using that coupon - did everything short of calling me a liar stating the coupon - that came from their app - wasn't from their app. My history with this company is over. The replacement of this part takes less than 10 minutes: look it up on YouTube... The despicable upcharge is ridiculous. I'm all about a business making a profit but not an almost double the price of the replacement part to a loyal customer. Done. Adios. Chow. Hasta la vista, baby!

Ever since I have moved here a little over a year ago, I have always taken my ford vehicles to a…read moreFord Quick Lane for regular oil changes. When I moved, I was not to sure where to go for my oil changes and regular maintenance. I have found an AMAZING Ford Quick Lane Service Center. It is located on Hughes Rd, right off of Interstate 72 in Madison, Al. The staff there are Amazing, I personally want to Shout Out to Kasey Allen - Service Writer!!!!! Ever since I started going there, he has ALWAYS gone Above and Beyond with his GREAT Customer Service, he treats me with the Upmost Respect and makes me feel like part of his family!!! He always answers all my questions and is an AWESOME Listener!!!! He explains everything in detail and takes his time to make sure I understand everything!!!! I HIGHLY Recommend this Ford Service Center to Everyone!!!! You will definitely be treated with GREAT Customer Service from Kasey and everyone!!!! Thank you Kasey for always taking care of my vehicle and for being an OUTSTANDING PERSON!!!!

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.