Service was Fantastic. I drove to Huntsville from Pennsylvania for a work conference. Along the way…read moremy vehicle broke down and I managed to limp it from my hotel to Diehl's after seeing their great reviews online. Despite being very busy they squeezed my car in and by the end of the day they had me back on the road. I could not be happier with their excellent service but also their commitment to helping out a stranger from out of town on zero notice. Huntsville you are very lucky to have such a wonderful family business in town! Sincerely, Joe S.

Great people, good prices, excellent service, convenient location. They take the apprehension out…read moreof getting your car worked on. I'm impressed!

I was 8 hrs from home alone with my two children when I was rear ended. Kevin's really helped me…read moreout! They looked at my car with no appointment. They tightened my spare tire which had come loose in the wreck free of charge. I was incredibly grateful!

Kevin's Auto came recommended by another reliable automotive repair company. I really liked them a…read morelot. They were very responsive and honest. They let me know what maintenance work is needed coming up on our vehicle. They were wonderful and I also highly recommend them. I am happy we have an alternative for the Jeep Dealership.

I had work done on my Mercedes last week at Ashley Garage and will be back for all my auto repairs…read more They will not do work on your car until you fully understand what the problem is and the cost. They answered all my questions and were personable. Keep up the good work Mike and John! Thanks again.

A week later, I sent a trusted friend to check on the car. According to my friend, Jon came out…read morevisibly agitated and said, "I'm done," claiming people needed to leave them alone and let them do their jobs. My friend attempted to deescalate the situation by changing the subject, and Jon appeared to calm down. However, a few hours later, Jon called me directly, demanding to know who my friend was. He accused him of taking photos of employees and the shop, which supposedly created an "issue." I explained that my friend was authorized by me to check on the car (which does not negate his contractual obligation to me nor pose harm to him) in my absence and that it was not illegal to take photos. Jon then claimed I was harassing them and said I could come pick up my car. By this time, my car had been in their possession for over two months. I explained that all I wanted was a working vehicle. He accused me of blackmail, claiming that Alabama is a "volunteer state" and that he was not obligated to do the work. I clarified I was not threatening legal action as a form of blackmail but rather as a last resort for them following through with their obligations--I simply wanted a resolution. He said he'd speak with Mike and call me the next day. That phone call left me shaken. I have never been treated this way by a business. I no longer feel safe going to their location alone. While there are other garages in the area, very few service foreign vehicles and accept extended warranties. Still, I will never use Ashley Garage again. Even if I have to tow my vehicle to another city or state, I will gladly do so.

I made a request for my brake pads to be replaced. I was given a flat rate price for each axle and…read moreeven recommendations on where to shop for the parts. He offered to pick up the parts before arriving at my location, although I bought them myself for convenience. At the time of the review, I only had the front brake pads changed which took less than an hour from the time he arrived. Very quick and professional. He had all the right tools and experience.

Very quick, excellent service and all my questions answered. Will definitely recommend to friends…read moreand family very fair pricing as well

This is where you want to take your Toyota or Honda. Daughters car was stalling out so I took it…read morein. Disconnected hose. Fixed, no charge. Honest mechanics for a fraction of dealership prices. 5/5.

Been using DK Auto since 2004 and they are AWESOME! Very honest and reputable auto shop. Highly…read morerecommend taking your autos to DK.

Been working on my cars for 30+ years. Never disappointed. Bob is fair, efficient, and communicates…read morewith his customers.

For expensive repairs, make sure they use parts that have a lifetime warranty, or you will be…read morereplacing that part again.

I went to a " specialty " local VW/Audi shop that overfilled my crankcase with overpriced Amsoil (…read moreI run Rotella synthetic in my 335,000 mile high performance Jetta TDI. ) I was worried about it being overfilled because I'm going on a cross country trip and overfilling can do unknown damage to your engine by seeping and leaking into places not intended to be lubricated or burned off. I called from an Oil Express place ( that was ignoring me) and talked to a very nice young lady named Ashton. She actually listened and told me I could bring it in. So I did, and within 10 minutes a nice gentleman drained ( or sucked out) at least a half quart of the very expen$ive racing oil. ( It takes about 4.4 quarts and the specialty shop put in 5.0 plus any residual in the engine. ) This small gesture was so appreciated and went a long way because i have 3 vehicles including a late model BMW X5 《diesel》 and classic 82 Jeep CJ7 and will put them at the top of the list on the future. Thank you so much Pep Boys and it's so nice to see hard, attentive workers who do work with a smile and actually show up to work unlike so many other places using " covid" as the socially acceptable excuse.

You'll leave with the same issue you came in with, They will take your money, and laugh in your…read moreface about it. I brought my van in for service. I requested a quote for repairs related to my VSA light only. They instead gave me a bumper to bumper quote , I asked them to confirm if all of this quote is related to VSA light issue, Sabrina, front desk clerk, Checked with her lead tech , then on her own, compiled a revised quote and told me this new revised quote was only things related to VSA issue. Sabrina called me and told me that my car was ready for Pick up, I asked her if someone has test drove it and if the VSA light/turning issues Were resolved. She replied, yes. After I paid $1900 to fix everything on the revised quote relating to VSA. I drove out of the parking lot and saw the VSA light on. I pulled back in the parking lot. Jeremy , The manager, admitted, he heard Sabrina on the phone confirm with me that this new repair quote would fix my specific VSA light issue and went on to boast that he knew at that time that it would NOT actually fix the VSA problem. When I asked why he did not say anything , why he would allow her to tell me that, he said it was because he was busy with customers and a mechanic was talking to him at the time. I was speechless. He went on chuckling , with his feet propped up, slurping his drink, with a smirk said I should've spoken to him. When I expressed frustration that I didn't know I needed to speak to him, and this not being fixed has really put me in a tough spot, he literally belly laughed at me and said "you really thought replacing your wheel bearings, brakes, and tires we're going to affect your VSA light? " When I replied, " I don't know. I asked the experts. I took your guidance!!! " He differentiated himself from his other staff and said , "you didn't ask me" and refused to give a refund. I'm out $1900, was laughed at, and exact issue I brought it in service for remains. Jeremy is an absolute jerk to customers, and puts down his staff. Do not go here. I told Jeremy I would write a bad review, he said, go right ahead and kept laughing.

Really enjoyed getting a new set of tires from this Discount Tire. The guys at the shop were beyond…read morenice . Although it did take some time to put the new set of tires on, I appreciated the thoroughness and I drove away feeling like they did a good job on the install. These guys will be my first call for the next set of tires I buy. Shoutout to Bryce and Josh.

Can't get one of my 4 truck tires balanced, been back 3 times for the issue, still not resolved…read more gave up, dealing with out of balance. fast forward 6months vehicle 2, go in for a leak down, took 4 hours. originally quoted an hour and a half. say they found no leaks, three days pass tire extremely low. third vehicle, speed dependent hop , rebalance helped a little, still 1 tire out of balance. pretty sure their machine is giving false readings. Staff is kind however things aren't running as they should. wait times through the roof .

Brought my truck here several times for repair. Great service and reasonable price. Thank you Dan.read more

I've been to Rocket Automotive for service several times and have been very pleased. The owner Dan…read moreNaran is courteous, informative and above all honest. Dan and his great staff have fixed the problem for me first time, every time and the price is more than reasonable. He's even taken his time to drive me home. I would highly recommend Rocket Automotive for honest, efficient auto service.

Last night my car died in a CVS Parking lot, and I had to use AAA. For this experience, I would…read moregive them 10 star if I could & these are the reasons why: 1- AAA Road Assistant, gave me a 45 minutes time window, but the technician arrived within 15 minutes. 2- The Caring Attitude & Professionalism that Josh/Technician presented was unmatched. Soon I was informed that battery wasn't the problem & my car had to be towed. 3- Since towing my car up my home's steep driveway wasn't an option, I had to call a mechanic friend, in search of my next step. Not only Josh waited patiently for a long time for me to sort things out, he also offered me a ride back to my house. 4- I couldn't believe, upon arriving home, he insisted to drive his truck all the way up my driveway because he noticed I had to carry too much stuff. I explained to him that it would be very hard to drive backwards in dark, on our rain soaked driveway, but he drove me to my garage door which I am so grateful. Needless to say I was unable to leave a comment on the number they texted me as their message box was full. Via Googling I was able to connect & expressed my appreciation.

I appreciate that roadside assistance is difficult and that drivers want to be safe. However, on…read moreI-565 near Huntsville, I observed one United Towing truck loaded with a disabled vehicle well off the shoulder with lights on, but a second United Towing truck was parked with the rear end extending into a live traffic lane during peak traffic. Under Alabama traffic laws (AL Code §§ 32-5A-136 & 32-5A-137), vehicles stopped on highways should be positioned off the traveled portion of the roadway so there is an unobstructed width for traffic to pass safely. Because the second truck encroached into the lane, it forced vehicles into other lanes and caused drivers to brake abruptly, creating a dangerous situation for motorists. This wasn't just inconvenient--it was unsafe. I support tow operators and the services they provide, but proper placement and awareness are critical for safety. I hope United Towing reviews this incident with their team and emphasizes positioning vehicles completely off the roadway when possible. Forcing drivers to change lanes abruptly, rather than having the option to slow down, almost caused a five car pile up with me right in the middle of it. Do I support saftey of tow truck drivers? Yes. At the extent of violating the law and placing others in danger? No. The tow truck obstructing the lane was unnecessary in this particular case and was very unsafe. Please explain to your drivers that not all situations require a lane to be obstructed for the safety of your drivers, especially when it places others in harms way. Thank you. Reference: Alabama's "Move Over Act" (Section 32-5A-58.2) requires drivers to vacate the lane closest to vehicles stopped on the shoulder displaying lights (including wreckers/tow trucks) or slow down if changing lanes isn't safe. Under Alabama Code § 32-5A-136 and § 32-5A-137, a vehicle may not be stopped, standing, or parked on the traveled portion of a highway when it's practicable to stop off the roadway, and when stopped there an unobstructed width of the roadway must be left for free passage of other vehicles with clear visibility.