We highly recommend Bay State Bath. We love everything about our new bathroom {total gut). After…read morethey finished and the paint dried there were a few areas that needed attention. True to their word, they sent someone to fix it even though they had already been paid. They stand by their work.

The sales person spent over an hour talking about how great the company is and how their products…read moreare " the best" and in just one day can have it all done ! Text book sales technique ... and very pushy . Glad I was there with my 80 yr old parents when she said the price was $16,000 !!! Triple most quotes !!! Absolutely crazy!!! Then said she could give 10%off if they signed right now !!! lol - a joke . Do not use - totally rip .

Bay State has been incredible to work with and I highly recommend them. We had a bathroom shower…read morethat was leaky and damaged the ceiling below. They assessed everything and gave reasonable options that evolved into a full bathroom reno. We looked at several other companies and Bay State stood out as the more responsive, professional, and reasonably priced. Andreina has been incredible throughout our journey - extremely responsive, kind, and understanding. She was always on top of things. Marcio has basically become part of the family at this point - he was here all the time to make sure things were being done correctly and supervising the various contractors. He was always responsive and checking in to make sure we were getting what we wanted and needed. Jaime was always responsive for all of our estimates and pricing. Robson and Jesiel were here frequently to help and were always so professional, helpful, and kind. Also David would reach out just to make sure things were on track. We had a complicated project that uncovered more pre-existing water damage leading to more work, and the Bay State team helped us through the whole thing. I've already used them for additional work in the house - one job to fix my decks and doors after another local company did a poor job - and planning another project with them now. As an owner of an old house in Dorchester I have dealt with a lot of different contractors in the area. Bay State sands out as the most professional and responsive. I have already recommended them to neighbors and co-workers and if you are reading this you should consider them. They will get the job done right and will communicate with you the whole time! Andreina, Marcio, Jaime, Robson, Jesiel, David, and many more names I am forgetting were all top notch!

Initial calls for gut kitchen and adjacent bathroom renovation + removal of load bearing wall went…read morewell with Sabrina and Ray - they assured us they have done many similar projects in the area successfully and on time. From the many positive and detailed yelp/google/houzz/angi reviews that had great end result pictures, we were convinced to move forward. Sabrina turned around the estimate for labor and some materials allowance quickly along with separate helpful tiered pricing guidance PDFs for kitchen and bathroom finishes to be purchased separately. Tile guidance was a bit off and a few categories like vanity, counter, mirror, light fixture in bathroom and plumbing for kitchen were missing. Vendors showed us finishes across all price tiers so it took us an extra week to finalize selections. Unfortunately we were told this delayed the project by a month. We were asked to wait on the kitchen design until after the engineering work for removal of the load bearing wall and addition of shear walls. Since we had a choice on the location of the shear walls, we preferred to do the design in tandem. I used cabinets.com to create my own rendering of the kitchen layout we wanted and provided them the full dimensions. The day before the approved structural wall work was to begin they sent their own drawing which had the wrong wall locations. After talking to both David and Dayna we realized her and the designer were not brought up to speed on the engineering work. Dayna then setup a productive Zoom call with the designer directly and we got my drawing to be updated with a few suggestions and required spacing and panels. The biggest mistake in the project came from one of their subcontractors employees who removed the plastic cover over our basement sink and cleaned off tools and plaster in it clogging the drain. Bay State quickly sent the drywall guy back over to unclog it. The project took just under 4 months to complete. Bay State and their subcontractors apart from the sink issue did not cut corners, often went above and beyond, and completed top quality finishes. No up-charge on materials was another big positive. The actual work done by the plumber (Mr Fix-It), electrician (Marcus Quintino), tile guys, drywall guy, cabinets guys, floor guys, and painters (AJA Painting) was excellent and we are very happy with our new space. Marcio was the MVP of their team - always calm, listened attentively to our many questions, provided great suggestions, and constantly asked the subcontractors to clean up. If they forgot, he cleaned up himself. His wife also worked tirelessly all day cleaning up at the end of the project. Things constantly move around and change during construction and it was difficult to get a clear picture of the plan each day. Andreina and at the start Dayna heard from us every week and always answered the phone and tried their best to chase down answers from others and get us the latest information. The billing process is very straightforward and Andreina provided further detail on line items as needed. Jose was always positive and happy to pass along feedback from us to the office when he swung by. Sabrina provided helpful guidance at the start in choosing our cabinets, counters, and hardware. David continually helped move the project along and has ensured everything is to our liking while encouraging us to pass along any punch list items. I would recommend Bay State for their quality of work, integrity, and communication. My main constructive feedback is on the design process and keeping everyone in sync throughout the project on the latest information.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

Invited to an impromptu event, and I had to come up with a memorable gift…read more Blackstone's of Beacon Hill to the rescue! Not only do they have a dizzying array of gifts small and large, they also stock anything you need as far as kitchen utensils, candles, greeting cards, charming and unique knick knacks and countless other items too numerous to mention here. Pair that with amazing customer service and salesmanship either by phone from Ms. Angela or in person from Ms. Arielle, the staff is top-notch. (apologies if I mispelled, Ms. Ari;-) Y'all definitely have to come and have a look around. I plan on coming back in the near future for a more leisurely browse through soon

Best selection of knives. Was really excited to discover this store, and see that they take knives…read moreseriously. In Downtown LA there is a fantastic store that has an insane number of knives... maybe too many. This store claims that they they have the biggest selection of knives in New England. I feel like they have enough good knives to have a varied enough selection for different preferences, but yet not overwhelming their customers with too many choices. I got a great bread knife that I'm really happy with recently. It's just the right weight (not to light) and has a really comfortable grip and an "elegant" length. It makes cutting breads really smooth and easy to cut very thin slices. It is apparently their best bread knife, and at $150, I think the price is right. Despite being on Beacon Hill, I don't feel that their prices are high or unreasonable, but just right. The store is fun to browse through for many other kitchen or cooking supplies or gifts. As a well-stocked mom and pop store it has that quality of surprise at finding something you never thought about. The personnel is also very helpful. I've been there a couple times and they seem to be knowledgeable and willing to help, to explain things and answer questions. They have personal experience with the things they sell.

Terrible customer service from a phone system that doesn't list employees to no call backs to poor…read morequality control. Sales was incompetent and unprofessional ordering mis-matched parts and forgetting required pieces. I would never shop here again!

I recently had my bathroom renovated--an intimidating project for me--but lucked out when I walked…read moreinto Splash and began working with Dianne Matta. I didn't know where to begin or what to keep in mind, making me a bewildered and anxious client. But Dianne guided me through each step while asking many questions to zero in on my design preferences and costs. She is a puzzle master, coordinating and putting all the pieces together so the end result is functional and beautiful. Dianne is knowledgeable and professional and you can't go wrong having her on your team. Dee A.

Huge store, it's like a maze but every room has something to offer. Basically you walk through this…read morehuge "house" with rooms on display with everything (I think) purchasable. You can use the app to scan items and add them to a cart, use a pencil and paper they provide, or take pictures like me. Since everything larger is DIY you have to note the location in their warehouse so you can go pick it up after your walk through. I think they also do pick up orders as well. There's also the famous cafe with the Swedish meatballs!! Quality isn't terrible and it's within price budget. They pretty much have anything you could need for a home or apartment.

This place was so much fun. I notice that even teen come to hang out~ show rooms show everything…read morethey provide in a functional way. The shopping section is just a whole bunch of trinkets and household items that is useful! Not too expensive either. I came with no plan and came out wit actually useful items that solved random struggles around my household~ honestly hard to explain how interesting some of the household items can look or appear, but they have a use~ Staff was present putting items back, stocking, and very visible with their "hello" in German (I assume) shirts. Come with or without a plan and enjoy

I would not recommend this establishment for cabinet layout, design, and instillation. Joe was very…read morenice at first glance, but as soon as there where issues, everything went down hill. Granted a mistake or 2 is expected, but our wall of cabinets that was supposed to be in by the end of February was not installed until May. He made a design that didn't fit the space, he ordered multiple cabinets wrong, and then when re-ordered he still ordered it wrong, he became agitated and unprofessional (including yelling inappropriately at a customer). Definitely not recommended.

We had a mudroom done by them, and honestly would never use them again. A lot was wrong with…read morecommunication and the cabinetry blamed the contractor and the contractor blamed the cabinetry (though the contractor was hired by them). And the vanity they used for us they just bought on wayfair. The worst part is they never mentioned that and showed us swatches of colors as if it were going to be bought from their cabinet supplier. No one knows prices on the quartz tops or even what level price tier they are . Either way we were lied to and didn't get what was promised. The owner called to "discuss" the issues, but did nothing to remedy them. Would not recommend them or use them ever again. Two stars instead of one because the contractor did a very good job at building and installing everything. He was great

From the owner: The Cabinetry emphasizes integrity, courtesy, communication and precise attention to detail. It is…read morea boutique business that specializes in complete kitchen and bath remodeling. Just as every kitchen and bath is unique, so too are the services The Cabinetry offers its clients. With design as the foundation for all projects, the staff uses the latest computer software to create customized plans for kitchens and baths that reflect the needs of each client and their household. Next the staff works with the client to create the desired environment by selecting the cabinetry, counters, tile, lighting and decorative hardware. Services are also available to help with the finishing touches like wall coverings and window treatments. In addition, The Cabinetry can also project manage the entire job from start to finish for the client who doesn't have the time or the inclination to oversee a major home renovation.