CAUTION ! BIG BEWARE ! UNPROFESSIONAL, POSSIBLY ILLEGAL TREATMENT FACILITY…read more The staff and doctors at Integrated Care including Debra Murray N.P., Fatima M.A. and the rest of the staff will make 100% promises assuring you that the cost of the Spravato treatments are 100% covered, not to worry about the monthly unpaid invoices. She , (Debra. P.A.) on multiple occasions, tried explaining to us, that she would 'manipulate the "coding" so that the charges they were submitting to BLUE CROSS insurance would reflect some made up reason for a non-existent diagnosis that would get them to cover these treatments, 100%!. We didn't quite understand what Debra was telling us at the time. It never felt quite right with us. It almost felt fraudulent, it felt suspect and even shady and is the primary reason that both my partner and I left INTEGRATED CARE and went elsewhere for continued treatments. They, usually "Debra", on multiple occasions, told us, there's just some sort of "lag time"in payments from BlueCross-CA. Eventually, when the unpaid balance was becoming so large and 100%, unpaid. We both felt very uncomfortable about it and discontinued with treatments at IntegratedCare, regardless of the multiple conversations with them assuring us "not to worry" is just some kind of office error. They assured us both, that "eventually, the entire bill would be covered and to "just toss the invoices into the trash". They even kept incurrageing my partner to keep coming for the weekly treatments. All the while, his balance kept growing bigger and bigger. Apparently, the information and instructions that they were telling us? They were either inaccurate or possibly just a plain lies. They made mentions on telling, possibly fabricated information to the BlueCross, so why would I trust them to be honest with us? Over the past year, we are still today getting monthly statements today more than a year later. The stressful PAST DUE OR GOING INTO COLLECTIONS letters start coming in with a past due balance of $7,292.78 ! After numerous attempts to resolve and numerous promises that there no need to worry. Why couldn't they just be honest with us in the beginning or at anytime? Why would they encourage us to continue with weekly Spravato treatments for nearly 8 mos. Why wouldn't they inform us that the insurance was not paying their "bogusly coded charges"? while no payments were being approved by insurance? They never bothered to mention anything about it to us. What kind of business does that anyway? WHERE ELSE WOULD A PRIVATELY OWNED CLINIC CONTINUE PROVIDING "UNPAID" SERVICES FOR 7 MOS? ZERO payments received !! It ridiculous to imagine any medical, "niche" clinic to allow this kind of practice..The charges were more than my partners total income at that time !Over one year later, the obnoxious and bogus past due notices keep on coming on the first week of every month, showing still, no payments made. I now believe that they were repeatedly lying to us, telling us that ALL SERVICES WOULD BE PAID IN FULL. We eventually found another location in which all the needed treatments and services would be covered 100%.. BUYER BEWARE. THEY WILL LIE TO YOU, JUST TO KEEP YOU COMING for treatments while knowing that the treatments aren't being covered by insurance. I believe they just want to keep the number of patients as elevated as possible. That bottom line $$$ is #1 for them. This went on for around 8 mos.! We can no way afford $7,410 or around $10,000.00/ yr. for Spravato treatments for anxiety, depression & PTSD. Nor did we ever "verbally agree" to pay out of pocket for the services. THIS has become a big source of anxiety and depression in itself, over a year later. Thanks alot I.Care. We all know. We will never actually be made to pay this "BOGUS MEDICAL INVOICE". I am no expert, but am starting to believe that they will gladly take it and use it for a income TAX WRITE OFF write off, against the insanely hugely profitable, lucrative margins they work with there. I believe it's several hundred percent mark-up for a relatively cheap pharmaceutical given and supervised by a couple underpaid LVN'S and M.A's. I believe this was possibly there intention all along. I feel this practice is just plain dishonest, wrong and possibly even illegal. We have been very patient, waiting for some kind of resolve on this invoice. We should not be receiving any statement with any unpaid balances today., .Its now been just over a year. Still getting those statements. We are just fed up with this place. The dishonest and manipulative tactics used by the staff at Integrated Care is pretty sub par, even for the far less than desirable medical services community we are all living with today. I hope this review might prevent someone else from being mislead or maybe even lied to as we were by this very possibly, unethical Spravato clinic. You might end up with another giant sized unpaid bill when you leave there. Be careful

I have been a patient of Dr. Tepper's for over 6 years. Dr. Tepper and his staff are the most…read moreattentive, kind, and competent group of folks. The care quality is superb on every level.

Unfortunately, this doctor has folded to the obsession with money versus true patient care. My…read morefamily has gone to Dr. Hawkins for 15 years, and this office now takes advantage of "coding additional care appointments" for conversations of "how is everything else going" or "any other concerns?" When you have known someone for 15 years, you don't shy away from answering how everything is going, as you don't think that you will be taken advantage of by answering this question. Meanwhile, Dr. Hawkins is seeing $$ as she is coding everything you discuss for extra money. Then, you receive surprise bills for multiple visits during the same visit, same time slot, same ten minutes. Very unfortunate to see a doctor who was great and (seemingly) caring turn to this.

She is lovely. We did not start off so good; my child was going through something hard to figure…read moreout. She worked with us and established trust. It was hard to trust healthcare providers after so many had dismissed what was going on. She really worked with us to find an optimal outcome. The office staff can be hard to work with at times, but the doctor is top notch.

Excellent primary doctor and the office staff is wonderful! Dr. Moore and office staff take the…read moretime to explain how to care for myself, explains all lab work thoroughly. Great experience every time. Thank you, Dr. Moore!

So pleased I was accepted by this physician; he's warm, kind, approachable, interested, and so very…read morehelpful. I found myself being completely open and honest with him and feeling comfortable in his presence. That's the kind of guy he is. I actually felt very uplifted after my visit and I generally HATE going to the doctor's office avoiding it at all costs. Additionally, his office staff are friendly and welcoming which totally influences the entire vibe of this practice. Thank you, Dr. Moore, for being such an all around cool doc! Gigi

About a year ago I started working with Dr Del Pozo for both menopause issues and weight loss. I…read morewas 59 and the 50's decade was a tough one. I experienced every menopause symptom including weight gain. I now call my 50's the lost years because after working with the Dr I have lost weight and all of the issues I struggled with. I found the Dr and her team to be highly professional and very compassionate. I highly recommend East Sacramento Concierge. It changed my life and I am grateful to have found Dr Del Pozo.

Outstanding level of professionalism as Dr Del Pozo has cared for me since my moving to Sacramento…read moreover a year ago. As an elder with complex issues my mental and physical health has improved significantly. She offers alternative therapies including ozone therapy which alievated shingles symptoms after just one treatment! I am in excellent hands as the level of compassion by Dr Del Pozo and her staff is nonpareil.

When I decided to get on methadone it was with a fellow user and old timer to boot. Being new to…read moreSacramento I had no idea which clinics were good and which were subpar and because this would be my first go on methadone as a treatment tool to battle my heroin addiction, I wanted to give myself the best possible chance at making a real go of it. Kicking was never the problem- highly, highly and did I mention highly, UNPLEASANT but I can be disciplined when I need to be and whenever my addiction was starting to really mess with my life and I could only scrounge up enough money to keep me from getting sick, I would go cold turkey. Problem was 6-8 months down the line I'd inevitably run into someone and think 'oh I can just chip a little on occasions'. Therefore I needed to try something different and methadone seemed like the best bet. I started on methadone 7 years ago and have been clean off heroin 6 years now and I strongly believe that had to do with the level of care I received from CORE. The old timer who helped guide me had been to every clinic in Sacramento and said CORE was the best. It wasn't easy in the beginning because I was homeless and staying near the freeway at Auburn and Watt so it was difficult to get my butt down there. Once I found myself riding back and forth on the blue line from end to end until it was too late to get my daily dose. I had chosen to decrease my heroin while I increased my methadone- seemed to make sense and it did work but in the beginning I was still sometimes getting high off the heroin which is why I kept nodding out back and forth on the train. By the time I reached my current dose, I was mostly done with the drug but it's a wicked little worm. Eventually I moved to midtown to be closer to the clinic and then eventually got into housing and would take medical transportation, a free service for people on medi-cal and on Sundays I always rode with another old timer, but she was an og as well and all the sudden started giving me pieces of heroin for free...until it wasn't free no more. Classic tale, but the thing is you don't really get that punch from heroin when you're on methadone...sure you get a little buzz but not enough to make it worth paying for it, in my opinion. After that foray, I never did it again. I don't crave it either like I did when I kicked cold turkey. Can you get high off methadone? Yes. There are people who abuse the drug just like everything else but it never even occurred to me until I moved to a new spot recently and my roommate had developed quite the little habit of methadone. That's one big perk about CORE because of its location they don't allow people to mingle or hang out in front of the clinic which is where most of the drug dealing gets done at other clinics. Also my experience with the counselors has been stellar. I was with my first counselor up until like 6 months ago (she was offered a better position at another clinic) and she was my family for all those years, in fact the years I was on the street, she was my emergency contact! Sure CORE's not perfect- I've had issues here and there but I can honestly say that if I hadn't found CORE when I did, I'd most definitely be dead. With humility, thanks CORE for saving my life...or rather giving me a reason to save it myself.

The best place for tx. I have always been treated the upmost care and respect by this facility…read more I can't say enough about them.

Dr. Scott Smith is simply the BEST!! And has been during the entirety of our 22+ year…read moredoctor/patient relationship. He's my guy.

Dr. Smith is thorough. I just had arthroscopic surgery. Day3 and things are feeling and looking…read moregood.

I love Spine & Sport Physical Therapy this location is wonderful! The staff are sooo kind and they…read moreput together a plan that is customized to you. I would recommend this place to everyone that needs physical therapy!

The care I've received has been wonderful! The people there are great and I love the improvement…read moreI'm making!

Dr. Nelson violated medical guidelines by forcing a taper on a stable patient, destroying my life…read more I was completely stable, active, and running five nights a week after 28 years on Xanax and 26 years on Wellbutrin. While this was not a rapid taper, it was entirely forced against my will, violating explicit FDA and ASAM guidelines which state that stable, long-term patients should not be non-consensually tapered, and that partial tapering or maintaining a lower dose is an acceptable clinical success to protect a patient's quality of life.Although the doctor eventually paused the taper at 0.75 mg, the damage was already done. Severe, unmanageable withdrawal still occurred because my nervous system was entirely destabilized. This forced protocol stripped away my independence. I now suffer from profound muscle weakness, agonizing lower back pain, and am barely able to walk because I am so hunched over. I have been forced to move into assisted living. The severe nervous system strain also forced me cold-turkey off Wellbutrin. Dr. Nelson and other doctors put me on a heavy cocktail of alternative medications that leave me chronically exhausted and falling--the exact symptoms they claimed they wanted to avoid. Pushing a stable patient into a care facility is a catastrophic medical failure.

Dr. Nelson was the successor to my general practitioner of over 30 years and I was naturally…read moreconcerned about the transition to some one I didn't know and who didn't know me. He put those fears to rest early in our relationship by listening first to my history and current issues and then becoming a supportive partner in my effort to manage my own health. He is patient and empathetic and encourages me to explore options before coming to conclusions about a course of action. He is a consummate professional in his approach but has a great personality and sense of humor and behaves as if he genuinely cares about my well being. He responds quickly to questions I raise on My Health On line and refers me to specialists in the practice when specific expertise is in order. I highly recommend Dr. Nelson without reservation.