Jeff and Suzanne were exceptionally caring and professional while representing us as Sellers. We appreciated their deep knowledge of the market and their ability to sell our home with an above listing price offer. We experienced the death of a parent during our transaction and Jeff and Suzanne jumped in to ensure we were cared for. They worked closely with the Buyer's agent to ensure a smooth experience during a difficult time. We are forever grateful for their top-notch care through our selling journey. We highly recommend The Dennison Group for any of your real estate needs. read more

Dennison Capen Group - Windermere Realty Trust - Real Estate Agents Near Me - Portland, Oregon

John McClain is by far the hardest working realtor we have ever had the pleasure of hiring. And I purchased my first home and then rental properties almost 50 years ago - so have encountered many realtors in that time. John is the best. His knowledge of the local market is unsurpassed. His ability to negotiate and overcome obstacles is impressive. We needed to move out of state before winter but had two rentals and our primary residence yet to sell as the end of summer closed in. John and the whole crew at DennisonCapenRealty handled all of the details of preparing the homes for sale and obtaining a better price on each sale than we had thought possible. If you retain the services of John and DennisonCapenRealty, we can unequivocally guarantee that you will have the best real estate buying/selling experience. read more

This group works as a team and their professionalism, communication skills and knowlege/understanding of the Portland Real Estate market puts them head and shoulders above other firms. read more

My wife and I just bought our first house and Jeff and Carol were extremely helpful. They were so super friendly and so on top of everything that it made the whole house buying process a breeze. read more

Timeframe: October - December 2015 Being a first-time home-buyer I had no idea who to pick. I asked a friend of mine and he sent me to Mortgage Lenders NW for a Mortgage Broker. I asked them how the process worked and they said to get a real estate agent and referred me to the Dennison Capen Group ("DCG"). My first call in, I was assigned an agent, Megan Winnerling. Megan is amazing. My wife an I are very logic minded, we knew what wanted, we knew our prices, and we already had a list of places we wanted to look at. We figured Megan would be pretty much useless to us, except to tell us property values. We were wrong. Every place on our list had some severe issues (one was next to a strip club, another had soft floors). We exhausted our list and went through the system they have (it's pretty awesome, if nothing else, ask about their listing system) until we had nothing left that met our criteria. At this point, Megan had done what I expected, she showed us houses, she smiled, she answered questions, easily a 3-4 star service. However, she decided to start tweaking our criteria to look at other possible options. She didn't pressure us into looking at alternatives, in fact all we got was an email with a packet of options. We looked over them ourselves and about 60% of them were worth looking at. We are now in a place that, on paper, was far from what we had hoped for, but once we walked inside we fell in love with it. Megan has a great personality, very peppy and upbeat. Both my wife and I really appreciated her demeanor throughout the entire process. She helped us negotiate the price and the terms, informed us about HOAs and even kept us up to date on things that were outside her scope (like timelines with the bank etc). She really goes above and beyond. I hope the DCG knows what an asset they have with Megan on their team. We'll be recommending her to anyone we can find who needs an agent. read more

Jeff is a true professional. He is passionate about real estate and he works hard for his clients. More importantly, he is in this business to build long term relationships. He does the right thing even if it doesn't directly benefit him right now. He freely shares information and wants all his clients to succeed. Highly recommend ! read more

My husband and I were referred to Carol Hushman at the Dennison Capen Group by friends of ours who had moved to Portland a year prior. We were interested in looking at houses in different neighborhoods to see where felt best to us, as we were moving from California and were unfamiliar with the area and were interested in purchasing our first home in Portland. We were in town for only 5 days, and with the exception of Day 1, Carol spent everyday with us, showing us every neighborhood, while also providing very helpful information about the neighborhoods. We felt like she understood us, was able to answer all of our questions and was responsive to our needs when looking for a house. As it so happened, the process went much faster than we initially anticipated, and we ended up finding our house and moving within just a few short months, thanks to Carol! We felt like Carol had our best interests at heart and was not just looking for a commission. She was very knowledgable, helpful, warm and friendly. We had some things in common and I truly enjoyed her company! I would definitely recommend her services if you are interested in shopping for a home! read more

The Dennison Capen Group supported us with both the selling of our home and the purchase of our new one. We listed our home two weeks before Christmas in this intense Portland market, and John McClain helped us navigate through 16 offers, ultimately selling our home significantly above the listing price. (Whoa above!) John clearly communicated the subtle aspects of home selling, guiding us to a very successful strategy. John is easy to connect and talk with, up front about the various outcomes of different selling approaches, and extremely hard working. We hands down recommend working with John to sell a home. He knows the inventory, the market, the psychology of the process for sellers and buyers, and how to communicate with other realtors for the sellers' best results. We are so thankful for the knowledge, warmth, and years of expertise John brought to helping us sell our home. To purchase our new home, we worked with Cari Messerschmitt at the Dennison Capen Group. From our first meeting with Cari, we felt comfortable, listened to, and confident in our home search process with her. Cari is a warm, sincere, and attentive person. She always answered our texts and phone calls quickly, as well as hunted down answers to tricky questions. I don't know how many houses we looked at, but it was a lot. She drove all over the Beaverton School District, helping us to find the right home for our family. When we found the one, she negotiated and coordinated the inspections, contractors, and landscape grading folks for both urgent and possible future repairs. She helped us secure the best closing date, staying in communication with both the title company and the financing folks. Working with a real estate agent requires a trusting, open, and highly communicative relationship, and Cari established this connection with us right away. We deeply appreciate the commitment, time, and expertise that Cari brought to our home buying journey. For both selling and purchasing a home, we recommend working with the Dennison Capen Group. They are outstanding! read more

I have worked with nearly the entire team at DCG in a B to B facet for years. I have always found Jeff to be extremely knowledgeable in all areas residential realty and his staff and agents are wonderful. I will be looking to buy a house in the next year or two and they will be who I go to to represent me in the transaction. I can't wait to be a 1st time home buyer and know that I will feel comfortable in their hands! read more

If you are in need of advice or guidance with the housing market and finding your future home, this is a great place to start. They are professional and well known in the marketplace. read more

I have come to see Jeff Capen as the house whisperer, and the DCG group as a whole is top notch. Jeff has a great eye for where to spend your money and your effort getting your house ready for sale. Jeff is a wealth of knowledge on residential real estate issues generally, and was always happy to answer all of my many questions, even when they did not directly relate to our sale. When we were having some appraisal problems tying to get a HELOC on our primary, Jeff was happy to help me even though at the time we had no pending business. Kira is a knowledgeable and effective buyer's agent. Jeff and Kira are also very good at hand-holding when/if you need it during your transaction. Particularly if you feel out of your element navigating a real estate transaction, the whole DCG team can guide you to your goals. The only thing I wish is that we had found DCG sooner. If we decide to buy or sell a house in the future, DCG would definitely be our first call. My wife and I have used Dennison Capen Group as both buyers and sellers now. When we were first shopping for our new house, we had to part ways with our first buyers agent from another agency. Buying or selling a house is a big deal and you need someone you can trust to get the job done and look our for your interests. After asking around the neighborhood, we meet Jeff and Kira and decided to work with DCG as our agent. We worked closely with Kira, who worked to understand our needs, even though we wanted to keep our options open. From the buying side, you need an agent that can get you quickly into houses that list so you can be aggressive if you find a place you really like, particularly if you are buying in a competitive area like inner Portland. We looked for month after month, and saw probably 40 houses or more with Kira. We finally found one we wanted to make an offer on. We really tried to negotiate with the seller who had overpriced the home, but alas, at the end of the day they were not willing to lower the price even though we were the only people who put in an offer. Kira was very helpful when navigating negotiations. We were getting pretty gloomy at this point. Then, the house we live in now went up for sale. It was exactly the opposite of what we had told Kira we were looking for originally, but month after month of looking had changed our perspective. Kira moved aggressively and we were the first to see the house. With 6 offers, you are in a very difficult situation as a buyer. We were looking good until an all-cash buyer came in. Kira did everything she could to come up with a way where we could compete with the cash offer, and worked closely with the sellers agent to understand what the issues were. Ultimately, we could not compete, and ended up in the backup position. We were pretty despondent, but Kira was very encouraging during this hard time. Ultimately the first buyer pulled out, and Kira helped us negotiate some repairs and now, we own the house! We got the house we always dreamed of owning but never thought we would be able to afford in Portland. It needs a lot of work, but it is ours now! Kira was quick to respond to our inquiries and return our calls. Kira is knowledgeable about bidding strategy and negotiations and can help get you into a house you really want. We highly recommend Kira as a buyer's agent. A few years later we sold our house we had been renting out. We decided to go with DCG again. Jeff met me at our house to take a look, and we talked about what we should do work wise to bring maximum offers in both amount and quantity. Jeff was quick to state what work he would recommend. Jeff has a lot of experience, and a great eye for this sort of thing. We put our faith in Jeff and started getting bids. Suzanne, DCG's listing coordinator, was very helpful, setting up contractors and meeting some of them at the house for us to give access. We took over once we chose contractors, and drove projects to completion. Suzanne stepped in when we needed extra pressure on contractors to get the job done. We got everything staged, and the house looked absolutely fantastic when we listed. We talked about price and Jeff made his recommendations, but stressed that the final decision on what price to list at was ours. We ended up listing lower than what Jeff recommended because we were hoping to get a backup to reduce the risk of the sale taking longer and to give a bit more leverage in repair negotiations. We had two buyers that bid what Jeff had recommend we list for. We ended up getting 6.7% over list. The repair negotiations went fairly well, though there was a permit issue. Suzanne really was great here working with one of their preferred contractors to get the permit we needed to close. Suzanne was on top of it, and even when I got nervous, Suzanne was our advocate working behind the scenes, making sure we were driving to closing. We ended up closing without delays. read more

We used the Dennison Capen Group to help us search for the right home in Portland. Throughout the entire process, Jeff & Kira were attentive, friendly, and professional. They asked a lot of great questions which helped us clarify what we wanted. We never felt rushed and we always felt as if our interests were put first. Ultimately, for personal reasons, we decided to rent rather than buy. We were impressed how understanding Jeff and Kira were of our decision. Based on our great experience with the Dennison Capen Group, we will certainly use their services again and recommend them highly to others. read more

Not only did I work with Carol, a Buyer's agent with the Dennison Capen Group, but so did my parents, several friends, and a co-worker. Throughout the whole home buying process from even just toying with the idea of purchasing a home to almost a year after I've moved in, the DC Group has treated me right. What I particularly liked about working with Carol, was that if I called or emailed with a question she would get back to me quickly, and not just to touch base, but with a complete answer to my question! She had done her homework before returning my call, and frequently she had done more research related to my request. When I had follow-up questions she was ready with an answer. This group of people really understands that buying a home is a process, and supports and appreciates each client's needs and concerns. I could not be happier with the service and the experience I had working with the Dennison Capen Group. read more

Worth every nickel! Recently we sold our large house in SW Portland in order to downsize into something that is a better fit for just the two of us. I confess that I was reluctant to sign up for a full service realtor. "Such a lot of money!" I thought. Wrong. Wrong. Wrong. The team @ the Capen Group were fantastic. Worth every nickel. First, Jeff Capen and Carol Hushman were infinitely patient as we got out house ready for sale. We had to push back the "on the market" date three times! They had great advice on what needed to be done - and what we could skip. Jeff's strategy for the sale was brilliant. We got a great price in a very short amount of time. Showings started hours after the house was listed. We had 7 offers - all over asking price - after the first weekend! Once the sale was negotiated, Suzanne Stevens was with us every step of the way as we got though all the inspections and repairs. I don't know how many times I would have been in tears if not for Suzanne following up and figuring out and actually getting things done. At the same time, Carol Hushman dedicated untold hours to helping us find just the right house to move into. She knows every neighborhood in Portland and all the right questions to ask. We were thrilled with her bargaining for our new house. Moving is an exhausting and stressful experience. If you want the very best help you can get - Use the Capen Group. read more

Carol Hushman and Jennifer Valencia were amazing in helping me buy my last two houses. They manage every single detail for you, including hiring and coordinating the contractors after you've moved in. It's pretty remarkable. If you worry that buying a house will be stressful, the Dennison Capen team is for you. Can't recommend them enough! read more

Wow, what an amazing experience my family has had working with Jeff Capen and his team. He sold our family home in less than one week and went above and beyond to provide the most professional advice and customer service we've ever had. Jeff is incredibly knowledgeable about the Portland market. He was a speaker at a business event I attended and has a birds eye view of the marketplace and trends. He's an EXCELLENT negotiator and thinks of all the details beforehand. He's also very fun, easy going and simply nice to be around. Really a good guy that you can trust with your major investment, your home, and all as well as all of the emotions that come with selling your home. I would highly recommend Dennison Capen Group! read more

Very poor client service. While Jeff and his assistant Suzanne were very friendly, they were generally not attentive and I did not feel listened to. It felt like Jeff did the bare minimum of his job, and kind of gave me the impression that he's used to selling more expensive properties than mine, so I wasn't worth much of his valuable time. He decided to list my house at an outrageously high price to begin with, not heeding what I had communicated earlier that it was more of a priority to sell faster than for a higher price. So, because the original listing price was so overinflated, the original buyer ended up backing out and it took 2 extra months to sell because we had to keep dropping the price. I knew in my gut that the original listing price was too overinflated, but I figured Jeff knew what he was doing. He also assure me that if I spent $3,000 to paint the interior (which he waited to tell me until 1 week before it was scheduled to hit the market, therefore I had no time to try and arrange for this service myself, and instead had to use his painters, who of course charged way too much) that we would be able to sell it for that high original cost, but it ended up selling for $30,000 UNDER what it was initially listed for. He did not bother to recall that I had noted that the roof was on it's last legs, so perhaps that should be taken into consideration in the pricing of the house, and the roof issue ended up being a big deterrent to potential buyers and us having to drop the price (which, of course does not bode well when trying to sell). The contractors and repair people he contracts with ended up doing somewhat of a poor job, i.e. they neglected to remove the moss from the entire back part of the roof (which I, of course, had to point out; Jeff had no clue), and left boxes of roofing material strewn in my back yard. Jeff left for an out of town trip where he knew he was going to be out of cell phone reception and did not bother to give me any heads-up about this, which of course occurred right when the initial buyer backed out and I waited for over a week of no contact at all from either Jeff or Suzanne. The buyer's inspector found that the oven was not turning on, so Jeff informed me I would have to call a repair person. He did not have the time, energy, caring, knowledge, or wherewithal to go over to the house and try unplugging and replugging the oven, just to make sure. Which, of course, is what I did myself and the oven was just fine after being reset. I can't help to think that if I had a real estate agent who had been more thoughtful about the listing price, the house would have sold more quickly, saving time and stress, but it felt like he was just gambling with my investment carelessly. I barely heard from him throughout the entire process (his assistant seems to do all the work) and he no-showed to our appointment to sign closing papers. I would NEVER recommend him as a real estate agent, and wish I had chosen someone else. I can't believe he made $19,000 off of me for doing so little. read more