They rent out HUD/Section 8 apartments with mold, and then maintenance just paints over it instead…read moreof fixing it. I've filed a Fair Housing complaint. Oh, and FYI, their being sued along with a few other property management companies, and Law Enforcement. You can now add me to that list.

I appreciate GABBY from Guardian at the 'WESTSHORE' She. is FRIENDLY,NICE...but most of all FAIR…read more She DOES NOT PLAY FAVORITES..unlike the previous managent. If the 'favorites' said 'jump' the previous management said 'how high' They lied, filed false reports,used abusive language towards others. ..and noone said a thing. I was written up for eviction 11 times..once for'salty' language when the tub filled up with'dirty' water. I plunged all SUNDAY after hours was cranky ,later said sorry I'm tired written up 11 times mostly by teachers pet..old mgt.GABBY at Guardian is fair..still don't like authority..I pay rent on time..left last apt. perfect. HEAD of maintenance ULYSES deserves a RAISE..a great human being ,employee KUDOS to SAM and retiree KUHN

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.

PDX Property Group is a very friendly and welcoming team! They are able to answer any of my real…read moreestate questions. When I'm ready to buy a house, they are at the top of my list! Agent Randy Cook is very helpful and a wonderful face for the team. I've spoken with him on multiple occasions during PDX Property events. His knowledge on the Portland area is super helpful and it's wonderful learning about it from someone who was born and raised here. All the events they host have been a great chance to see the opportunities around the city and I love interacting with them all.

Our realtor is Whitney Bishop. She helped us buy and sell our houses in such a supportive and low…read morestress way. We really appreciated her knowledge of the process and her encouragement. We highly recommend her and PDX Realty.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Moved out due to serious mold and water damage issues in the building, which resulted in a City of…read morePortland notice of violation. Despite this, management is attempting to charge me over $3,000 in lease break and related fees after I left for health and safety reasons. Renters should carefully research this property and understand their rights before signing a lease. DO NOT RECOMMEND.

Norris & Stevens manages The Reserve at Hawk's Ridge (Salem, OR) and has allowed a long-term…read morequality-of-life problem to continue while management focuses on reprimanding the tenants affected by it. For approximately two years, we have dealt with repeated late-night disturbances from the unit above us (running/stomping/banging/heavy impacts), frequently occurring past quiet hours (often after 11 PM into 12-2 AM), multiple nights per week. We have repeatedly reported this. Neighbors have also confirmed they can hear the same disturbance, including an elderly resident who stated they feel afraid/intimidated. My wife and I are both disabled, and management has been informed multiple times. We requested reasonable solutions, including a unit transfer as a disability accommodation, and were denied/dismissed. On January 28, 2026, during another late-night disturbance--while our child had just returned from the ER--onsite management sent a reprimanding text telling us to stop "banging" (tapping the ceiling), rather than addressing the ongoing disturbance source. We have preserved screenshots and documentation. We escalated this to Norris & Stevens corporate by email on January 28, 2026, requesting immediate intervention, written-only communication, and a clear accommodation plan. As of January 29, 2026, no response has been made. We have screenshots, logs, and recordings available. The silence and lack of accountability at the corporate level is unacceptable. If Norris & Stevens is your property manager, understand this: persistent disturbances can be ignored for years, disability accommodation requests can be brushed off, and escalation may be met with no response.

We were referred to Gregg Bates, one of (w)were Real Estate's Principal Brokers. Lucky us! He was…read moreincredibly patient as we worked through our evolving plans. We started working with Gregg with the intention of buying a home and moving to the area. Gregg spent days looking at properties with us. We left without a clear plan, but Gregg kept looking, sending us spot-on listings while we carefully considered our near and long term plans. In the end, we decided to invest in a rental property and to put a pin in our plan to buy and move to the area. Gregg graciously shifted gears, turning his focus to a very different segment of the market. He expertly led us through the acquisition process on an investment property, educating us along the way. Gregg is the consummate professional: smart, hard-working, highly communicative, service driven, and thoughtful in every way. We were blown away by his client focus as well as the depth of his knowledge of the market. The breadth of his professional network is also impressive. We needed to find additional professional services providers in the area and Gregg knew just who to call. We couldn't be happier with the service we received or the final result of all Gregg's hard work. He's a pro! We recommend Gregg and (w)here Real Estate whole heartedly.

Though I know that Jackie and Erika covered a broader geo area, if you are buying or selling in the…read morePearl District then look no further. Both live in the neighborhood and for our sale have worked as a team - with no ego. Very responsive, very candid, and tons of wisdom based on their telepathic level of understanding the Pearl interested buyer. I first discovered Jackie when she was the selling agent when I purchased back in 2004, so she's been active for awhile. Somehow back in '04 I knew I'd ask her to represent me when I sold since I had found her knowledgeable, confident and convincing. - and so I did!

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

I had several questions about our appraisal and they did a great job answering!…read more They also provided 6 comparison and did a great job explaining the numbers. I would recommend.

First Lesson, having a friend that's an agent is a plus, but if you call her to say you've been…read more"thinking" about downsizing from a house to a condo, just know she will act and suddenly your life will shift in great and wonderful ways. This is what happened when I called Kate Williams with Rose City Realty. The idea of moving to a condo had been on my mind for a while, I'd even looked enough on my own to have a few buildings in mind, but I never thought this transition could happen so spontaneously. Second lesson, never doubt using a friend as an agent for your life's most important transactions. I couldn't be more impressed with the results. Kate delivered a level of service that truly exceeded my expectations, making the entire process fast, smooth and efficient. From our first phone call, Kate demonstrated a deep understanding of the local market trends and helped me set up a pricing strategy for the purchase of my condo as well as selling my home. Her knowledge of the area and negotiation skills drove the entire buying process with ease, allowing for quick closing. She even connected me with movers and helped handle details while I was out of the country, allowing me to return to my new condo. Her advice on staging and preparing my house for sale was invaluable and undoubtedly contributed to the quick sale. She had the contacts to help with all the improvements needed and staging to make the house ready for marketing. What impressed me most about Kate and her brother Cody was their responsiveness and availability. This is not just because I'm a friend, it's how they do business. They were always reachable, promptly addressing any questions or concerns I had, which made me feel supported and confident in their expertise and a true life saver with my business work schedule that doesn't allow much time for the added workload of buying/selling property. Thanks to Kate and Cody's hard work and dedication, I was able to secure a fantastic deal on my dream condo and sell my house within days of listing it over the asking price. I highly recommend Kate Williams and Rose City Realty to anyone looking for a knowledgeable, proactive, and results-driven real estate agent. If I ever need real estate services in the future, Kate Williams will be my first choice without hesitation.

Kate is awesome! I will use her for all my real estate needs. She helped us in every step of our…read morejourney. Kate and her team went above and beyond. She had experts in her rolodex for everything!! Her team helped manage contractors to freshen our house up to list, super professional photos, drone shots, and the listing itself was top notch. Communicated every step of the way, and house sold in two days for above list price! Kate even found my next house through her network, a rental that was not even listed yet and personally introduced me to my 'new' landlord, all for no additional fees. True professional in every sense of the word.

Absolutely worst experience I have ever had, showed up at property walk through five minutes early,…read moremet with property owner who was clearly confused and taken advantage of, SHE SAID THEY HADNT EVEN CLOSED A DEAL YET AND SHOULDNT BE HAVING STRANGERS SHOW UP TO THEIR HOME, as soon as the property owner left the man investor came after me, (a woman holding a baby and got right up in my face) , slammed the door on me and told me I was "banned from any of their sales" for showing up five minutes early. Absolutely a shady company! Take your business elsewhere.

PDX Renovations was excellent to work with. They were knowledgeable, professional, and empathetic…read more Also practical, transparent, and fair. We felt supported throughout the process, and even though we did not end up working with them, they provided us with multiple options to consider for what the best next steps for our family would be. Gage did a great job establishing contact, scheduling, and following up. Chris did a great job meeting us, assessing the house, and explaining the process. I would definitely recommend working with this company!