Today I had an emergency with my favorite pair of shoes. Concentrated red chemical dye spilled on…read morethe shoes. This was limited edition and no longer available. They took my shoe back to the shop and tried to find a fix. With a little bit of sanding and polishing she was able to blend and mask the stains. Really made my day and thankful she could save them.

They did a fantastic repair on my handbag! Service was fast and they did excellent work!…read more Highly recommend!

Brent is a REAL cobbler, and not just someone who polishes shoes. He's been my go-to cobbler for…read moreover 10 years, and he does an outstanding job repairing AND polishing my dress shoes. He's also been straight up with me if I bring him something that is not repairable or not worth the investment to repair, and I appreciate that. His shop is hidden from view from the parking lot, but you'll find it tucked away in the space between the 2 main buildings that make up the Reynolda Manor Shopping Center. Go the left of Dollar Tree and you'll find him at the side end of that building.

He's repaired a pair of Coach heels and at least one bag for me. I usually give items to my son to…read moretake and I've never had an issue. If he can't get to you in a timely manner, he will let you know. Aside from this, he does excellent work and his prices are beyond reasonable.

Best shine I've ever had. Very meticulous with every detail and engaging conversation during my…read moreshoe shine. I had been working with my 200.00 dollar shoes on and they looked bad. The doctor made them look like 300.00 shoes when he was done. Excellent

I brought my wife's beleaguered 10 year old boots to Dr. Shine and he brought them back to life…read morewith new soles and some minor repairs. The work turned out excellent and he was able to turn them around quickly, so that I could surprise my wife on Christmas! Thank you Dr. Shine!

I was greeted with a smile;) always nice to see. This was my first time visiting this store. After…read morereading the reviews on this app I was comfortable trusting this business with my shoes. I explained to the kind manager my dog damaged my Birkenstocks sandals and I was seeking a cleaning and polishing to make my shoes presentable once again. I don't have a before picture but just imagine dry scratches on the sides & straps. Super neglected, I needed help. And boy did I receive help. I prepaid a reasonable price for the service agreed to, and we set a convenient day for pickup. I'm a happy customer. All the marks are now gone & I was impressed with the quality of the work done, and pleased to see how beautiful my shoes look once again! Yay! I will definitely be back should I ever need help with my shoes again, and am very grateful for the exception customer service!

I think the work here is incredible! My Frye boots are shiny and resoled! I've been here many…read moretimes! Very fair and timely! Come see my friends!

Incredibly overpriced for the quality of work. There is a way you can patch scuffs. They didn't…read morebother. Husband ended up fixing them after I was out $45 for what amounted to two crap shoe shines. Never. Again.

+ literally just picked up my alessandro vasini boots & the experience was absolutely great. the…read moreservice i had done was to lower the heel & the fit was excellent. great craftsmanship. great service at a reasonable cost. yes, i am very pleased. so much in fact i will be back to have the same service done for my yves saint laurent jonny boots! .

I took my "vintage" Birkenstock clogs in to have them cleaned. Haven't worn them in years but I see…read morethat they're making a comeback so I thought maybe the layers of grime could be cleaned off. I didn't have a lot of hope that they'd get all the dirt, but I was wrong! They cleaned up like new! The service was friendly and I got them back in just two days. Next I'm taking my favorite pair of sandals in for new cork and sole. Highly recommend!

I have had a number of belts cut down with fantastic results. These are fairly expensive leather…read morebelts that I didn't want to replace. A to Z Shoe Repair shortened the belts and you cannot tell from the way the belts were originally crafted. The price was extremely reasonable and turnaround pretty fast.

Came in for a repair on a handbag and they were so nice that they fixed it for me on the spot and…read morefor free. We have always been impressed each repair they've done. Super friendly staff and everything done well.

Excellent repairs, highly recommended! We're lucky to have this service; good ones are…read moredisappearing

11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up