I had an extremely disappointing experience at Aspen Dental. I arrived for my 2:30 PM appointment…read moreand waited over an hour and a half before seeing the dentist. After that, I had to wait another 20 minutes to meet with the financial coordinator. Once that meeting was completed, I was told I would have to wait another hour to see the dentist again because I had been moved to the back of the line behind four other patients. I don't understand how someone with a scheduled appointment is treated like a walk-in because of delays caused by the office's own process. When I expressed my concerns, the office manager was dismissive and acted as if I was being unreasonable for not wanting to spend several hours at the office for a scheduled appointment. To make matters worse, when I asked the financial coordinator what prescription I would be receiving, his response was, "I don't know, I'm not a doctor." While I understand he may not know the answer, the response came across as unprofessional and unhelpful. A simple offer to check with the dentist would have been appreciated.

I went today for a consultation,waited over 40 minutes,some of the staff was nice ,but the man who…read morewas there was rude and tried to upsell me. I will NEVER waste my time, there again

I work as a registered nurse, and I write this as a patient who had dental work performed here…read more I regret ever coming to this office. All of this happened within a span of 6 months. The first time I came here as a new patient, I noticed my tooth was discolored. I mentioned this to the dental hygentist taking care of me, and he said he didn't see anything, and pulled another dental hygentist in the room to look at my tooth. He said to me "That discoloration is the color of your tooth", as the other dental hygienist laughed at me. Another time I went, I asked the woman at the check out desk which pain medication to take after I had my root canal done. She said to me condescendingly, "You won't have any pain because the nerve is gone". She's right that I may not have nerve pain anymore, but I would have inflammation to the surrounding tissues due to the nerve being extracted. There was no need for her attitude. I went there for a routine cleaning recently, and at the end, the dental hygienist said to me "Has it been a while since your last cleaning? Because it looks like it's been... you know..." and gives me a look, insinuating that I had a lot of plaque in my teeth, and that it has been a long time since I had my them cleaned. If you have ever worked in healthcare, you're taught to keep your judgments to yourself and to care for the patient. Another time I went into their office, the endodontist assessed my tooth and determined it would be appropriate to do a second root canal. They had to move me to another room for the procedure, and when I walked in, I saw a bib on the chair. I told one of the employees that a patient left their bib on the chair. The girl took the bib, left the room, and said "They said that was there for you", and I told her "No, I already have one". I had doubts the room was properly clean. After the 2nd part of my root canal was finished, and after the numbing medicine wore off, I have no idea what the dentist did to me, but I had a fat lip that lasted for days. I don't know how common this is, but I've never had this happen to me before. Last, I had a crown placed one week ago, and it fell out last night. I called this morning to come in and be seen, and they refused to see me because they had no cancellations. I wanted to be taken today because it may not be possible to come in for the remainder of the week, due to childcare, work, and various appointments. The woman on the phone said "Then I will tell Michele next week then". They are refusing to see me over a crown they put in one week ago because they have no cancellations. As a patient, all of this behavior is egregious and unacceptable. I should not have tolerated all that I did, and should have seen another dentist sooner. The only positive thing I will say, is that Dr. Singh, the endodontist, was exceptional. I felt little to no pain, he was personable, kind, and soothing. I would recommend anyone to go to him if you need a root canal done. I don't expect this office to take this review seriously, and I have no doubts the people in this office will make fun of this review. But I'm putting this out there to warn other patients of how unprofessional this office runs.

Absolutely top notch care. Dr. Reisman, while his bedside manner could be improved, is the most…read moreskilled of dentists. And trust me, there are a lot of half assed dentists out there. Precise and competent.

I received a full set of zirconia crowns uppers and lowers, from Dr. Pastiu, and so far they have…read moreshown to be extremely well made and durable. I hope they last the rest of my life, because I love them! They feel much lighter than the porcelain versions from years ago. Dr. Pastiu did a great job and loves his ceaft.

I am always served promptly when coming into the office. The staff is great about being personal…read moreand casual; I suppose I like that they always have something nice to say to me or that I can joke around with the staff. Dr. Pastiu is very calm and gentle, when he explains something he does so with care and concern. The office itself is clean and modern. It is sometimes freezing in there, so take that into consideration. I find the price to be very reasonable for a cleaning, and they don't try to force any extra services onto me. I don't have insurance so it's important to me to be able to pay cash at a reasonable price.

Being an Army Veteran, I have had some terrible experiences that made me run far away from dental…read morecare, but Dr. Baqir Jaffery and his entire staff has made me confident in the world of dentistry again. There is not a more personable, professional and caring dental office around. I highly recommend this office to anyone and everyone, especially if you have high anxiety about dentist.

I cannot begin to explain the kindness, patience, understanding, and professionalism Dr. Jaffery…read moreand his staff exhibit every time I have an appointment. They are by far the BEST dentist and staff I have ever been to (and I've lived in four states and saw a dentist in Madrid). At the office, I've never felt like a patient because everyone takes the time to get to know me as a person. I hope that I can one day repay their kindness. HIGHLY RECOMMENDED! -R. Nevarez

So, June 2019 I'm visiting my dad from San Diego, CA. I had been to a huckster dentist in SD about…read morea month before who told me he needed to do a "deep cleaning" because my gums were receding quite a bit. He told me out of pocket it would cost me about $2000! Something was fishy about that. He didn't do any type of cleaning the day of the visit. Just sent me home with an upsale of a deep cleaning. I'm visiting my dad and I tell him about the con-artist dentist in SD. Also, I had a terrible gum sore at the time. My dad urges me to go to his own dentist, Dr. Ni. I'm skeptical due to my previous encounter in SD, but decide to give it a shot. Well, I get in there and Dr. Ni sees exactly what the issue is with my sore gums. He tells me to get some Anbesol and apply it daily. It should go away on it's own. It does within about 1 week. Then, I explain to Dr. Ni the news about the dentist in SD trying to pry $2000 out of me for a "deep cleaning". He and the dental hygenist look at me and go "what? that's crazy!". So, Dr. Ni pulls out his tools and starts cleaning my teeth on the spot. During the cleaning he actually says "this is a deep cleaning by the way". I felt very comfortable and appreciative because I realized at that time, I was in good hands with a dentist who actually cared about the patient and not about lining his own pockets. The cleaning he did was a "deep cleaning", but really felt like a standard cleaning. He did an outstanding job either way. The cleaning was covered by my insurance (Aetna), so I didn't pay anything for it. I loved my visit with Dr. Ni and if I lived closer, I'd be in there at least once a year for my check ups and cleanings.

Dr. Ni and his staff are the best! Excellent care and they are friendly and accommodating. Highly…read morerecommended.

My sister recommended me/us here after I had HAD IT with Eastern Dental (due to super long wait…read moretimes, even with appointments, plus some office disarray). I definitely made the right choice! I was warmly welcomed by "Jo-Jo", who is super sweet and bubbly. (I even liked her look). Paige, the dental hygienist, and I spent so much time together with me as a new patient that I thought she may be my new best friend, lol! She did a thorough job (without hurting me AT ALL) and was very nice and personable to boot. Although I received some bad news, it was delivered in the best way by Dr. Balling. He was great too - very down to earth and kind. [It's great to go to a private dentist again versus a "chop shop." (In Eastern's defense, ONCE you FINALLY get back for your care, they did a fine job or we wouldn't have been there for so many years . . . it's really a shame that they ticked me off one too many times, but everything happens for a reason!).] Thanks sister :)

Dr. B and all of the girls at the office make every visit exciting--which I know sounds weird,…read morebecause who actually thinks the dentist is exciting?! But they truly make each visit feel personal, comfortable, and nurturing. I always leave feeling taken care of!

Dr Okon was my dentist for many years. He was the best . He cared about every patient. He…read moreapparently retired .

Best dental practice! They treat you like family! Dr. Said and his staff are very professional…read more I wouldn't go anywhere else!

Horrible place to have dental work. Been waiting 4 months for temp dentures. 4 times later still…read morenot right. Called yesterday and today no response. Called a different office after on hold for 5 mins got "I left u a message at 2p". I'm not unless it was yesterday and u called from the bank at 1030a. The teeth dentures are horrible but u pay out of pocket so u get kind of stuck. I would give a negative 5 stars if I could

My experience there has been horrible,I should have known it was a red flag when I went to the…read moredental chair an there was no rinse sink,I had my upper teeth removed an got a temporary that broke 3 times while I was waiting for the permanent,the permanent came in an that broke to,save your money and time an go somewhere else, they're horrible the place sucks,stay away from the turnersville office,you'll regret going there, believe me