As far as the dental work , no issues. The billing department does not respond to anything…read more Frustrating and that is why I will never go back

Dr Isaacson and Jami, his dental hygienist, are incredible! The first time I went in I was so…read moreimpressed with how thorough and transparent they were as they evaluated my dental needs. I had been going to a corporate dental clinic and always felt like I was being "up-sold" just to collect more $$ so Dr Isaacson was so refreshing! So grateful to him and his staff for the superb, quality care!

It's hard to find a dentist that you can say you really like, right?…read more I've always hated going to the dentist. Seems like everyone I know has had some kind of negative experience to share about dental offices. I lucked out coming here because it's the first dentist I have gone to since moving to Oklahoma, but it proved to be a great choice. The staff is SO friendly and personable. I came in while pregnant and they accommodated all my needs to make sure I felt safe and comfortable while getting my teeth cleaned and my fillings done. The office is super clean and I loved being able to watch Martha Stewart bake cookies while i had my work done, it was a great distraction. I would recommend this office to anyone who needs dental work done.

dentist and dental assistant were heat, very nice and did a great job!…read more Fair warning to anyone who gets sick: Prepare to pay a cancellation fee if you're someone who doesn't want to get others sick because you're contagious with the flu and need to cancel, even if you have a conversation with them beforehand or if it's flu season. And after you have a cancellation fee, they will inform you that you can no longer schedule your kids more than one at a time because they got the flu.

I had all four wisdom teeth extracted a little over a year ago. I expressed to Dr. Pitt that I had…read moreno feeling in the right side of my tongue once the site healed. Instead of referring me to a specialist, he said wait it out. Here I am, a little over a year later, with no feeling on the right side of my tongue. On top of that, I still have insane pressure from the extraction sites. I did everything post-op textbook. Followed all of the rules. And here we are. Get your wisdom teeth taken out elsewhere.

Just had a filling, root canal, and crown. It was as great of an experience as you can have at the…read moredentist. Quick, can I say it almost completely painless. The staff was welcoming and helpful. If you are looking for a dentist I highly recommend Dr. Pitt and his team!

Went in the first time but was short on funds hoping they could bill me and they said they could do…read moreas little as $5 a pay period. I hadn't gotten the filling done that day and rescheduled. Today when going in were great with assisting me because my anxiety can get bad at the dentist, and then getting my filling done and all. BUT upon needing to pay they said they needed payment up front which was $198... Just confused on how there can be an offer for payment plans one visit and then the only thing that they offered to put onto payment plans was $69.88 for the gas I needed this time around.. Very unexpected and disappointing. The front desk claimed they would make a note on my account even so that they could overview it when I rescheduled but APPARENTLY NOT??

Patient beware. I was seeking a new dentist. After almost 2 hours of x-rays and photos, I was told…read moreI had gum disease, needed all my fillings and crowns replaced (11), possibly 2 dental implants and maybe 2 teeth pulled. I went to another dentist. I need 2 root canals and two crowns. I feel they were trying to scare an old lady on Social Security.

Excellent place for Dentistry! From the check-in to check-out everyone is kind, sincere and…read moreknowledgeable. They answer all my questions and compassionate. I went in the other morning extremely nervous (always been that way with Dentist visits) to get my first deep teeth cleaning and a cavity. Front desk and the girl who did procedure were most caring and great. Dr. Mai fixed my chipped tooth and cavity and very happy with the outcome.

Set appt a week in advance and provided all insurance info. Was not told until I WAS AT THE…read moreAPPOINTMENT, that they could not find my insurance even though they had my info. THIS WAS SUPPOSED TO BE AN EMERGENCY VISIT FOR A CRACKED TOOTH. Instead i get to live with it longer and find someone else. Terrible staff, go somewhere else

Dr. Morehart, Shannon and Kailyn were fabulous. I was in Oaklahoma at a job training seminar and…read morehad a really bad tooth ache. My husband found this dentist office online and made an appointment for me. Dr. Morehart alone with her staff took really good care of me. Very knowledgeable. I had a great experience and would recommend anyone to go and see Dr. Morehart and her staff. Thank you all!!

Called over the phone and the lady was rude and wasn't giving me time to gather my information to…read moregive her. She hung up without saying anything. I called back and my call was immediately declined. I called again and she picks up the phone and hangs up with no response. I asked her way she was doing that and she responds back saying "sorry I didn't hear you" when she clearly she heard me perfectly fine the first time I was over the phone with her. Honestly, I'm just a college student trying to get a chipped tooth fixed.

Wow! A wonderful experience! The dental assistant did my x rays and there was not the slightest…read morediscomfort which is a first for me. The new dentist up here is really informative and seems to really care about her patients. To top it off the dental hygienist was superior she cleans very well and smooths out between my crowns where was catching when I floss that the dentist I had been seeing the 3 years previous had missed even though I was going every 6 months. So happy to have found good place for all my dental needs!

March 23, 2023 I took my teenage son to the Newcastle Dental…read moreGroup in Newcastle on December 19, 2022. During this visit, the dentist informed me he had twelve cavities. Now keep in mind that this young man has never had a cavity. His last dental visit was around June 2022 at the Okaloosa County Health Department in Florida. He left with a clean bill of health. We returned to the Newcastle Dental Group on January 23, 2023, to fill one quadrant of the worst cavities highlighted by the dental assistant. Going from zero cavities to twelve cavities in roughly six months would naturally raise a red flag with any concerned parent. My wife and I spoke more about the situation and decided to have a second opinion. We chose to visit Dr. James Cox, D.D.S., in Newcastle. Dr. Cox's finding was documented as locating eight small cavities, four of which were compared to the initial x-rays taken by the Newcastle Dental Group, where he validated the four filled by the Newcastle Dental Group were cavities, and he had four additional cavities totaling eight not twelve. All the cavities are about the size of an ink pen tip. On the 22nd of March, we returned to the Newcastle Dental Group to have the remaining four fillings repaired. I informed the receptionist of Dr. Cox's findings, as he gave us a second opinion on the situation. I gave the receptionist the list of the four teeth that required repair. She gave the list to the dentist while the patient was in the chair. Minutes later, he was escorted back to the waiting room where we were told since we received a second opinion and questioned her diagnosis, "we should take him elsewhere." The hygienist told me the dentist told her she "will not go off of any other dentists' recommendations." Dr. Cox verified the same teeth she did, although he did say four of the teeth, she initially said had cavitied in fact did not have anything wrong with them. Any medical professional who maintains a reputable practice should, and without question, adhere to a higher ethical standard of conduct and welcome a second opinion from a fellow physician in the same field. This would only strengthen the patient's trust in their current physician. It has become apparent that her ethical values as a licensed medical professional are in question as she attempted physically alter teeth that did not require attention. Additionally, I personally spoke to three individuals. One current employee of the Newcastle Dental Group told me she is a "very aggressive dentist." The expression on her face and the way she said it, as she told me a lot. Clearly, she knew something was going on that was dishonest within that office. Anyone who is looking for a dentist, be very cautious of this provider.

Dr. Whitwell has been my dentist now for a couple of years. One of the best I have ever been to…read moresee. Talented and knows his profession very well. The staff is always friendly and welcoming. I don't think anyone enjoys going to the dentist by Dr. Whtwell and his staff make it alright. This is a family dentistry and you are treated like you are part of the family. I just recently had my father set up an appointment to see Dr. Whitwell and they are getting him right in. I would highly recommend to anyone if they want to have their teeth taken care of in fast, professional and as pain free as possible manner. I have really been putting off my teeth cleaning so I need to get back in soon! Thank you Dr. Whitwell and staff!

I have been to a lot of Dentists and this is by far the worst. The experience was similar to…read morebuying a used car. I have 5 crowns and came to this dentist because one was loose. Whitwell, the dentist, told me it was about time to get an implant which would be done by a specialist. Instead of referring me to a specialist though he did an expensive cleaning that was used to find over 5 cavities and said I needed my wisdom teeth pulled when I had told him I was switching jobs and the Implant was a much higher priority. Whitwell proceded to have a $1200 estimate of work on my teeth none of which addressed my Crown. I understand making a profit but this dentist was constantly trying to pressure me into work that made him money and was not necessary. The crown that I had him work on came loose within a month and while reaffixing it as Cheaply as possible he complained he couldn't charge my insurance. Whitwell also berated his employee and yelled at me to leave when I talked to the receptionist. Horrible Dentist!!!