Very nice office, folks there are very friendly. Scanned my teeth, took X-rays and examined my…read moreteeth. Showed me results and what could be done to fix some gaps and crooked teeth. Made an excellent presentation and explained a plan with Invisalign. UPDATE: I signed up for the plan and am in my 4th week of Invisalign and really like it, had to adapt some eating and drinking habits, but so far so good. A few 'attachments' fell off, Star Orthodontics had me come in to put them back and are just great to deal with. Love the T-Shirt!! Wife wants one now. UPDATE 2: Getting close to done and the folks there are still great. Should be done in another 2-4 weeks. All my checkups and fixes have gone great and am very happy with Star Orthodontics.

"The genuine joy when you walk through the door is so welcoming! Every single person is kind,…read morefriendly, happy to be there. Like, 'Taylor Swift Concert' happy. Seriously. The hallways were a parade of little patients with glittery, multicolored smiles and the waiting room was full of chatty adults. Everyone was, like, really happy. I was borderline suspicious until I met the dr and scoped out the sweet rewards program. This is not your lame dentist treasure box full of broken kazoos and stickers with a happy tooth. Nay nay, dear reader. Patients can earn gift cards to all sorts of local places! FYI: there are Starbucks and Sephora for the more discerning patient. (Me, I'm discerning. This girl right here) Spent time with Dr. Dickens working out a treatment plan in between talking about what's bingeworthy on Netflix and doing the Soulja Boy. What, your orthodontist doesn't dance? Huh. Weird. Crank that. I'm getting Invisalign, so my Halloween dreams of dressing up like Joan Cusack in Sixteen Candles, complete with headgear and napkin sweater (iykyk), have been cruelly dashed. Sad times. Anyway, I'm already looking forward to my next two appointments and let's be serious, who ever says that about anything to do with teeth?"

I've been going here for approximately six months. They have been wonderful and my teeth already…read morelook amazing. I showed up here after two failed rounds of Invisalign with two different orthodontists. Third time, and now with traditional braces, is a charm. I am so very pleased with my experience at Dr. Connolly's.

I saw Dr. Connolly from about fall 2017 till June 2019 to complete work started from another state…read more Though he came to me highly recommended, I should have gone somewhere else! He was rude and indifferent to me most of the time, though I didn't treat him or his staff that way. Also: He made my smile crooked and refused to take the braces off even after the work appeared done in a few months, making up some lame excuse each time for not removing them for several months. Maybe he was scared I'd stop paying if he took them off first, but he got all his money, and I got a crooked smile that doesn't close right. What a rip off! Also, I needed some further oral surgery to correct a tag problem with my gums, and he barely gave me enough time to get that done (I was preparing to go overseas) but without time to follow up. I do not trust or recommend this guy.

Been a patient of Dr. Grimes for a few years now and even though the name of the business changed,…read morethe care and service are top notch! The office is convenient to Matthews and fairly new with a lot of perks of a modern office... tvs mounted above so you can watch whatever you want to while they are working on your pearly whites. The office is super clean and the staff is super friendly. Going to the dentist is not usually a fun experience for anyone, but I have found an office that makes the traumatic experience "not-so-bad." I always look forward to catching up with my hygienist and also with Dr. Grimes every 6 months. I would highly recommend Dr. Grimes to anyone looking for dental services. He helped get me to the point of smiling again. :)

I went here for he first time recently for a cleaning. The lady who cleaned my teeth was really…read morenice and did a really good job. I felt very comfortable with her. However, I didn't have a good experience with the dentist. The dentist was nice but wasn't really listening to what I was saying. I wanted to possibly replace a crown, address any problems they found in the X-rays, and that was it. She told me I had multiple cavities between my teeth but didn't show me a single X-ray. She then said I needed Invisalign. I like my smile, I just have a little crowding in my lower teeth. I told her I've had braces twice and I don't mind the crowding. She pushed for the Invisalign and also teeth whitening. I walked out with a list of work I 'needed' (more than $5,000 worth) and was pushed to make an appointment the next day to have impressions taken for the Invisalign. I didn't go back because I was really intimidated. After talking to a family friend who is a dentist, I felt especially uncomfortable about having work ordered after I hadn't seen a single X-ray.

I am extremely disappointed with my experience at Friendly dental. From the very beginning, the…read morelevel of service and professionalism was subpar.First, the scheduling process was a nightmare. Appointments were often canceled at the last minute without any explanation, causing significant inconvenience and disruption to my daily schedule. When I finally managed to see the orthodontist, I felt rushed and dismissed. The staff seemed disorganized and uninterested in my concerns. I had to wait an excessive amount of time in the waiting room, and when I was finally seen, the consultation felt hurried and incomplete. My questions about the treatment plan and potential outcomes were not addressed satisfactorily. The actual treatment was no better. The quality of care was subpar, and I experienced considerable discomfort and pain that I was not adequately warned about. There was a distinct lack of communication and follow-up regarding my progress. I also noticed that the equipment seemed outdated and not well-maintained, which did not instill confidence in their ability to provide proper care. To make matters worse, the billing department was unprofessional and confusing. I was overcharged on several occasions, and it took multiple phone calls and visits to resolve these issues. The staff was unhelpful and often rude when I tried to address these concerns. Overall, my experience with Friendly Dental was incredibly disappointing. I expected a higher standard of care and professionalism, especially given the cost of the treatment. I would not recommend this franchise to anyone seeking orthodontic care. They need to significantly improve their customer service, communication, and overall quality of care. I do not recommend anyone to go to this place. I reached to Nikki Reed multiple time to make an attempted to solve the problems. she never returned my phone calls. So unprofessional.

Why initiate conversations with a patient, on a supposed office holiday, asking, no insisting, for…read morea call back two days later? Very inconsiderate. Now I will have to stew over this on my day off, let alone make a reminder note to call YOUR office after the holiday to satisfy the issue. Too much drama.

Recently took our daughter to Quimby & Collins and had just an incredible experience. Their staff…read moreare extremely professional and really understand their patients. They're extremely thorough, ensuring you understand everything before and after the procedure during the consultation. They explain what to expect, 'what if's', and upfront costs --no surprises. Fantastic location, easy to get to, tons of parking in the lot, awesome, updated facility and eqippment, and overall just great experience. Highly recommend.

LOVE LOVE this place!!! My daughter has been seeing Dr. Quimby for 18 months and she is awesome!…read more As well as Dr. Collins. We appreciate so much the care and time they take for each and every one of their patients. My daughter's monthly visits she is always cared for by a technician but also her doctor. Dr. Quimby, or if Dr. Quimby is out Dr. Collins will check on her. They are top notch!!! I have friends who go to area orthodontists here, and they said their kids don't always have their orthodontist there--just the technician--- WE DO!! Everytime!!! Kind, caring and generous (they are big supporters of many programs for youth in the community) is all I can say!!! If your considering an orthodontist, please consider checking them out!!

Kind of annoying practice, felt like I gave my info to a sleazy used car salesman or something…read moreafter giving these guys a call to fix some retainers. I have been getting near daily spam calls AND texts for "invisalign" even though that was NOT what I needed, something I already told them over the phone.

I love Valeriano Orthodonics! I was referred by a good friend who was seeing Dr. Valeriano for…read moreInvisalign treatment and she highly recommended him. It took no time for me to get a free consultation which went pretty smoothly. Sheila and Dr Valeriano explained to me the best treatment for my teeth and payment options available to me. Dr. V even told me about my airway and alerted me to other possible health concerns that I may need I get addressed if the braces didn't help. Dr V was my second orthodontist I saw for consultation and unlike the other orthodontist, he told me I only needed one extraction for my 24 month treatment and I could start the treatment as soon as I was ready and get extraction later. Previous orthodontist said I needed 3 extractions and 30 month treatment. Thankfully I didn't even need one extraction with Dr V in the end! Dr V has saved me a lot of money and even offered $500 off my treatment. Although I wanted Invisalign I got braces but the kind that is clear on top so it has made my braces experience much more enjoyable as an adult. The office is very clean, the front desk staff always great me with a smile and are prompt to service me. Even now during COVID the staff has done a great job taking temps and making sure the office is free of patients so less room for any passing of virus. My first patient care coordinator Brittany was great! She always explained what she was doing but also took a personal interest in what I have going on. All the others for the most part have been great as well. I see Dr V each appointment unless I'm just going to get my wires taking off for a cleaning and the office has always been able to accommodate my cleaning schedule! Best of all, I am always offered with a mini dessert on the way out! I finished my treatment within 18 months and love my teeth! I high key miss my braces too though. Thx Dr V and team.

I had to wait about 6 weeks for a consultation. Although in their defense, they did call me twice…read morewhen they had cancellations, it just didn't coordinate well with my schedule. Upon walking in to their office, I was shocked but in a great way. Their office is so modern, clean and fancy! Up to date iMac for check in. Seriously - The staff could not have been any friendlier! I mean GENUINELY FRIENDLY! All of the staff that I encountered was kind and interested In making sure that I was okay and that I had everything that I needed. Candie explained that day's appointment to me and gave me a realistic expectation on how long the wait to see Dr. Robinson would be. She was spot on for the waiting time and he came in to the room having reviewed my pictures and x-rays. He was very personable and provided me with realistic expectations on the outcome of braces for me. He was not pushy at all. I walked out of there feeling fully informed on the time line for treatment, payment options and hardware options for braces. If you're in Mint Hill and need braces - give them a try! I'm certain that you won't be disappointed!

I've had the pleasure of receiving orthodontic treatment three times: twice with braces, then with…read moreInvisalign, thanks to Dr. Robinson. Each experience has been fantastic! Dr. Robinson and the entire team have truly gone above and beyond. The facility is always spotless, and the level of care and attention I received made me feel truly valued as a patient. My confidence has soared, and I'm embracing my natural smile more than ever! Every question I had was answered promptly, and scheduling was always flexible and convenient. I also want to give a special shout out to the entire staff from the receptionists to the dental assistants, everyone was amazing. They make every visit comfortable and welcoming, and it's clear they truly care about their patients. If you decide to receive treatment here, you'll see for yourself that they're some of the best people you could ever work with. I'd recommend them ten times over, above and beyond. Thanks again for giving me a smile I'm happy with! P.S. Dentists and orthodontists definitely deserve more recognition for the incredible work they do, and the ice cream at the end of visits is always a plus!

What a great office! It is so clean and vibrant with great energy! The staff is SOOO accommodating…read moreand easy to communicate with. I text them for my appointments and get immediate responses from the front desk people. I like it so much more than having to call. It makes sense how decorated they are with awards. And MOST importantly, their coffee machine is amazing!!

I've been a patient here since April 19th 2022 and every interaction with this team has been…read morenothing short of amazing. They're very accommodating and professional and provide a very relaxing and positive environment. Love this place, will be sad when treatment is over because of how welcome I feel here. If you're looking for orthodontic treatment, this is definitely the place you need to go!

My boys have been going to Koerich for over a year now, they are so great! We love the staff so…read moremuch. They are always so polite and welcoming.

I can't say enough about how great everyone is at Dr. Leo's office! Both of my daughters see Dr…read more Leo and they absolutely love the treatment and level of care they receive. We're always greeted as we walk through the door and everyone is very friendly. We've never had issues with scheduling appointments, even if it's for a broken bracket because someone forgot what they're not supposed to eat. It's pretty obvious that Dr. Leo absolutely loves what he does.