I have been going here for physical therapy and the entire staff is great. Payton is my physical…read moretherapist and she has been great. She has pushed me to get better. I thank them so much for all they have done to get me better especially Payton

I had an initial appointment for therapy Tuesday 9/10/24. I arrived on time and no other patients…read morewere in the building. After filling out the paperwork, I was asked to take a seat in the lobby. For 45 minutes I listened to the therapist and receptions discuss their kids schools, kindergarten teacher turnover, 1st grade teacher turnover, second grade teacher turnover while I was sitting there in full sight waiting. After 45 minutes of this I went to the front desk to reschedule as I had another commitment. The therapist then got up and promised a quick evaluation so I could not be too late for work. It was a very quick evaluation, very unprofessional and out the door I went.

Called and asked a single question to see if they had any openings today…read more Receptionist was snarky and lectured to me that I'd need insurance (which I have) a referral (which I have) and "no they don't have any openings" before curtly hanging up on me while I was responding. Just strangely rude to a prospective customer.

My primary care physician suggested Denton Sports & PT Clinic, following my 3 years of hip and knee…read morepain which turned out to be spinal stenosis. I was extremely reluctant until nerve pain was explained to me and a plan to help was begun upon my initial visit/evaluation. After 6 weeks, I look back at my twice per week sessions of stretching, using muscles which had been tight with pain, and purposeful movement of lower extremities, I discovered the pain had lessened. I was reminded to concentrate on my core or torso to straighten/strengthen my spine while holding in my breath. Immediate relief! My posture is improving and I am able to rise to a standing position without pushing up with my hands. My time with Ryan and the staff is about at an end. Each team member and office personnel encouraged me and pitched in when necessary. I felt that my well-being was of concern, and I will certainly return if I should decline. I have pages of stretches and suggestions to keep me on track. I was wrong to be reluctant and I surely am glad!

My husband attended PT at select for five months. The PT's and staff were fabulous. Great care and…read morecompassion. I am a nurse so I find myself assessing care. They worked with so many people with challenges and care was professional and compassionate. Will not hesitate if he or I need PT in the future!

I want everyone to know the truth about this place. The truth behind the smiles. It happened over a…read moreyear ago, but every day I get angrier and angrier because of the misery that my beautiful husband had to experience there. It all started at Select Rehab Hospital. This place is incompetent and lousy. Their respiratory therapists and wound care nurses show up 2-3 times a week and miss half the problems. Select Rehab chooses not to employ them full time so they fail to catch new diseases. I just never thought it would happen to my family. They left my husband's neck and tracheostomy's tie unchecked for 10 days after his was moved to their facility. And when they finally bothered, they found red disgusting erosion that quickly made a hole in his neck. My poor husband got infected so badly that they had to use a pic line and heavy antibiotics to catch up. His collarbone and face were swollen, he was getting pneumonias, his state was sickening. He got so much sicker at the Select Rehab than he was at the actual hospital after surgery. He was transferred to them without a hole in his neck, without fevers, without pneumonias, without severe swelling or bleeding. I was calling his brothers with updates telling them how disgusted I was with Dr. Anastase and his cocky attitude. The wound according to his notes was supposed to heal fast and easy, but shocker, it never did. He didn't take my husband's wound seriously when he first saw it and by the time he realized the mess he was in, it was too late. The infection destroyed my husband's carotid artery and instead of going home from the Rehab, he was sent back to the ER in Denton, straight for another surgery. And that was another disaster, more bleeding. In his notes he colorfully describes how bad I sounded on the phone, but he conveniently skips the part why I was so upset. I got enraged because they missed the wound on my husband's neck which caused a mudslide of problems for us. That's why I wanted a different doctor, not Dr. A, and everyone we know told me I was right. He is unethical and disrespectful. When I read Dr. A's notes and let his brothers read them, everyone was livid. Badmouthing my husband saying "...the patient was intense, extremely involved and at times overbearing with care, tried to dictate care...?" What did he think my husband was going to do? Sit back and watch, wait for them to destroy him even more? What kind of doctor badmouths his patient and their spouse? Dr. A accused me of not liking his choice of physicians and wanting to take my husband to our doctors. It's not a crime and it's our right. He stated "Based on my prior knowledge of her behavior... the wife is quiet a barrier to any care and made it difficult to provide care..."? Is he out of his mind to say something like that about his patient's loved one? To accuse me of almost wishing harm to my husband? Those notes didn't just crush me and his brothers, they crushed my husband when I read to him what Dr. A said about us. Select Rehab dropped the ball and we paid for it dearly. I keep thinking if we had chosen a different Rehab hospital, like Medical City Dallas or UTSW, the doctors would've done their jobs properly caring daily for his neck, no hole, no infections. I hear every day that Select Rehab should be punished and held responsible for the neglect. People should think twice before they decide to go there. We made a grave mistake, bad decision by choosing the wrong Rehab and it changed our lives forever.

Absolutely horrible service. They don't answer phone. When I finally got through they scheduled me…read morefor appt, then 8 hours before appt they call and say they need referral from doc. My doc sent referral but then they said they need one from my primary doctor. They text me an appt reminder and when I try to reply with the text says auto no reply. They send me an email to fill out my paperwork before my appt. When I try to reply to email, it say auto email only unable to reply. 3 days later I finally get in touch with scheduler, tell her about how I could not reply to email or text, she tells me not her problem she did not design the process. Great attitude. After several days of no contact, I found another place. Don't waste your time, if they are this uncaring and unprofessional about just scheduling, their treatment is probably just as bad or worse. Good reddens, to bad I wasted all this time for nothing.

I broke my shoulder several months ago and after my sling was off, my shoulder was frozen. I went…read moreto another physical therapy place for several weeks and I was not improving at all! The therapy was completely ineffective! They did no manual manipulation at all. Someone referred me to Kathy, at D&D Sports Med in Denton. She is fantastic!! I could tell after my first session, that she was doing what I needed! Kathy is vey knowledgeable in her job and knows exactly what to do! She is very kind, and concerned about her patients! My shoulder is almost 100 percent better! The entire staff is excellent! I highly recommend D&D, if you need any kind of physical therapy!

This review is for the physical therapy arm of the company. I'm working on round 2 of knee surgery,…read moreand have had nothing but fantastic experiences with the practitioners at Monticello PT. My therapist has been Christina, who I've found to be professional, informative, and friendly to work with. I've had to bring two small children with me to my appointments for therapy--less than ideal! However, all clinicians at Monticello have been so wonderful and helpful with my tiny entourage each time I've had to bring them along. A huge thank you to the staff--I highly recommend this office to anyone needing physical therapy!

They have helped me get full range of motion on my left shoulder and 2 knees . Scott and Taylor…read morework with me to make sure I got full range of motion.

Great people, great equipment, friendly atmosphere…read more Scott the owner is very knowledgeable and has everything needed for the balance side of the house. T is for Taylor the PTA. She is high energy, attentive, knowledgeable, tiny but loud. She will work you in ways you never thought you could. She will be right there the whole time motivating you to excel unlike other places that just say do this and walk away. While taking your mind off the discomfort of working the target areas you need to improve on, she will talk your ear off but in fun and friendly way. If its a late afternoon visit be prepared to answer "Whats for Dinner?".

I recently had problems with my back and one of my legs. The neuro surgeon I saw recommended PT and…read moremy wife had been here before and liked it so I thought I would try it out. I had such bad pain that I didn't think PT would help but to my surprise it did help to the point I'm fully recovered now. It was easy to book an initial appointment, they are popular so can be difficult to find the perfect time unless you are willing to wait. I had a primary PT that I saw most of the time but also saw some others. It started out very easy and simple with stretches and other things and gradually had most of the type of exercises I do. They asked about what/if any strength training I do and they were able to incorporate most of the type of exercises that I do that could have lead to my initial problem. I was very happy with how much progress I made while I was going here and if I have some other physical problem where PT might help, I will come back here again.

Velocity in Crossroads is awesome. The whole staff makes you feel like family and not just a…read morepatient. They are very caring, compassionate, attentive and professional. Work with you on scheduling. When you walk thru the door your greeted by your name. Wes, Theresa and Ashley will always hold a special place in my heart. Thank you all for all the support and kindness you've shown me. Theresa

Dr. Hurd provided excellent care. Everything she did worked to reduce my pain. She listened and she…read moreworked with me. She deserves 5 stars. On the other hand, the physical therapist set me back both times I saw him. Many of the excercises Airrosti gave me have been and will be beneficial. The problem with the PT was that he pushed on even after I said that I was hurting. Not hurting as in "that was uncomfortable", but hurting as in "the thing that I needed fixed was exacerbated." He gets 3 stars.

I was going to traditional physical therapy after my ankle surgery per my doctor's orders but felt…read moreI needed something more aggressive. Since I was a recent patient before with Airrosti I decided to give it a try. I was about 3 months post op when I first went to Dr. Yazmin Ruvalcaba. I had some relief, but I bruised and was really sore afterwards which is very expected since I was still recovering from my surgery. Dr. Ruvalcaba listened to all my concerns and focused on the areas I needed help with recovering. Alliston helped with my stretching and gave me exercises that helped with my strength and flexibility. Overall I went to 4-5 treatments. My ultimate goal was to get back to running and I'm happy to say I've completed two 5ks and a 5 miler since I "graduated" from treatment. I'm so excited and I don't think my progress would be where it is if it wasn't for Dr. Ruvalcaba and the Airrosti team! I hope she sees this to let her know she played a huge role in my recovery!