initially it seemed like he was listening to us, until I asked a question. He became defensive, I…read moreasked why he was irritated, I was told it was because I wasn't being receptive. I told him how frustrating this whole process has been been for my daughter and how difficult it is for me to see her health get worse and worse. I stated what I understood about how he wanted to treat my daughter and he lashed out. I told him I didn't think that we were a good fit and ended the meeting. do not go here if you have questions.

After ten years of my symptoms being dismissed, Dr. Moore finally made me feel heard and did an…read moreultrasound to check things out. He found endometriomas on my ovaries and helped me find ways to manage the symptoms.

Great care from all the doctors, the staff, the front desk, the nurses and everyone. The doctors…read moreare patient and knowledgeable. The front staff were really helpful. It is a family/baby friendly office too.

Communication here is very poor. Despite providing my pregnancy details yesterday, I was called…read moretoday and asked the same questions again. I've wasted my lunch break on hold only to find out no progress was made on scheduling a simple blood test. It feels like patient records aren't being checked or respected. If you are a working professional with limited time, be prepared for a lot of 'back and forth' for even the simplest appointments.

This place is poorly managed and the way patients are treated is abysmal. Do not go here. I was…read morefive minutes late to an appointment due to traffic and they treated me like I had committed a crime. I do not appreciate being lectured and will never, ever return.

I have had my appointment booked for several months, waiting to get in. I was told my appt was at…read more1:15pm. Five minutes before my appointment, while I'm parking and after driving over 20 mins to get to the office, they inform me that they need to reschedule. No apologies or even understanding of the major inconvenience it took to get to my appointment. I noted that I didn't appreciate the 5mins heads up in which the person responded your appointment is at 1:45. So they misguided me on my appointment time to have me sitting in their lobby 30 mins early, they then cancel on me right before. The next available wasn't until next year or I could see the NP in a month. Absolutely insane. Looks like I'm not the only one with similar issues.

Attended my wife's appointment here for an ultra sound and it was scheduled at 315pm; we ended up…read morewaiting until 3:40 with no explanation as to what caused the delay. Or at least some type of communication; despite having two receptionists. Sure the place is clean but when the appointments go so late it feels like they don't value your time. They had two receptionists who were just mingling. I'm sure with a little better leadership this place can be turned around. The actual quality of care was solid and seemed genuine.

Dr. Schwebach was great - very warm and professional. I was actually really happy with the…read moreinteraction I had with her. After our appointment she said I would have to come in for an additional procedure - which I scheduled before leaving. HOWEVER - when it came to processing my insurance, the office had no idea what to do. I had to deal with being sent to COLLECTIONS because they couldn't figure out how to process VA insurance. After my first notice, I called the main billing person. As I was trying to explain what was happening and give her my information, she became incredibly unprofessional and said with a loud tone, "I know how to do my job!!" . Yet somehow she didn't figure it out. And another notice came. The office manager tried (?) but still, another notice came. And another. I finally had to call the the VA community care line and three way call with the collection agency AND the lab to get it resolved. I hate to say, everything was covered and it was a mistake on part of the office staff. The office manager did apologize, but it was such a nightmare to deal with, I am hesitant to go back, even with the the needed medical procedure.

Love the whole team and feel comfortable to see any of the providers. My visit with Emily was great…read moreand she listened to my concerns about medications and what I was going through. We made a change on my birth control and I'm feeling so much better. Thank you Emily

TLDR: This is a very poorly-run office and a very hostile environment for people of color -- read…read moreto the end. Every year there are scheduling issues. This year I was rescheduled less than 24 hours before my appointment (which had literally been scheduled the previous year) and all I was told on the phone is that there had been "schedule changes." The new time I was offered was extremely inconvenient for me, but I felt compelled to take it because I am conscientious about my health and otherwise the appointment would be 2 months away. At the time I was rescheduled, I had already filled out the extremely long form they send you to fill out in advance, and after they rescheduled me I got texts asking me to do it again. I was later told, at my appointment, that it wasn't necessary to fill out the form again and that the front desk should have told me that, but clearly they didn't. At my appointment, the person (nurse? PA? they never tell you) told me that the reschedule was necessary because "a doctor who was flying back from vacation had her flight cancelled and so Dr. Felle had to cover for her." In other words, doctors' vacation needs take precedence over appointments that were literally scheduled a year in advance. Their office is ALWAYS freezing and on multiple occasions. I have waited, shivering in one of the thin gowns, for over 45 minutes. So, patient time is completely disrespected by this practice, but THEIR time is treated as extremely precious (signs are everywhere saying that if you are 10 minutes late you will be rescheduled -- I never have been late but I am sure they wouldn't hesitate to send you home if, say, your bus was a bit late!) I see Dr. Felle for less than 5 minutes per visit -- she is always in a hurry -- so I don't have much basis for an opinion on her. The most offensive thing of all is that this office has one of those cartoon photos of Ruth Bader Ginsburg with the words "I Dissent." To be clear, RBG was a racist old white lady who only hired ONE Black clerk (out of over 100) during her entire career on the Supreme Court and said that Colin Kaepernick's silent kneeling to protest police violence against Black people was "dumb." Also, if RBG had retired earlier in Obama's second term, he could have appointed someone to replace her and maybe we'd still have more protection for reproductive rights. Anyone can research all this in 5 seconds on the Internet, and maybe think twice about putting RBG on the wall in a gynecologists' office, but apparently no one has taken the time at this office. It's typical liberal white lady stuff -- virtue signalling without actually doing your homework. I have vaguely thought about finding a new practice but I am very busy (especially since I am burdened with tasks like rearranging my schedule at the drop of a hat to accommodate their doctor's vacations, and filling out lengthy forms twice!), and there's something to be said for continuity of care, so I haven't done it yet. I definitely don't recommend this practice to any new patients who are people of color. I am well off, highly educated, and able to advocate for myself, but I shudder to think of how poor people of color must be treated here.

Making an appointment online was super easy and the people at the front desk were so friendly!…read more I did feel pretty ripped off here. My complaint was in one foot. The doctor insisted on x-raying both of my feet despite my hesitations, didn't even look at the photos of my non-problematic foot, and then I of course ended up being charged for the extra unnecessary x-ray. I called billing to explain my frustration and was told this was "standard" process. I've been to other podiatrists and this has never been the case. I've seen orthopedists recently for similar issues, and the cost for a new patient visit and x-rays was still cheaper than what it ended up costing me to come here. Dr. Rosenthall was nice enough, but didn't give me an accurate diagnosis, and I was shocked at how much my 15 minute, ultimately inconclusive, appointment cost me.

Great doctor. Gets right to the problem and takes care of it if he can. Pleasant friendly person…read more In stark contrast is the front desk person. She might do better if she just handled paperwork and someone else did the face to face or telephone stuff.

I'm horrified with this business and extremely frustrated, especially after seeing that this is a…read moreconsistent issue they have across the board with customers. First I had issues like everybody else in terms of communication which they are very poor at second they could not draw blood properly. I had to come back a second time because they made a mistake. The final straw for me was receiving a call from collections over $60. I was never contacted about this debt. I was never called. I didn't receive any mail and they obviously don't care about hurting their customers so I will make a point of reporting them to every agency state and federal that will hold them accountable. Do not trust this practice go anywhere else.

The doctors here are wonderful. Their office staff couldn't be more unfriendly if they tried…read more Hopefully you have thick enough skin to deal with their rude scheduling team to get to their kind and friendly doctors.

Been going to Dr O for a number of years due to neuropathy of my feet from too many back…read moresurgeries. I go in about every six weeks to have his special "pedicure". He's prompt, gentle, and kind.

Dr Ouderkirk was great. I sprained my foot and had this weird lump that never went away. He was…read morehonest and didn't push unnecessary procedures on me. The staff was friendly as well (though did seem a bit disorganized) Definitely recommend Dr Ouderkirk.