I've always been scared of going into government operated places because the employees from my…read moreexperience, never seem to care about you. Well this experience further proved my reasons. First of all, the NUMBER that is listed on the website DOES NOT EVEN WORK because it does not even exist! I asked the employees why does that even exist on the website? So don't bother trying to call for any questions. I walked into the building and informed them that I was trying to renew my driver's license, they redirected me to the desk a couple of seats over and I sit down face-to-face with another employee. The employee proceeds to not helping me but yelling across desks and complaining about how customers are leaving trash when they leave? Very and rude and unprofessional to be discussing non work related topics when the customer is right in front of you, this lasted about 3 MINUTES before she proceeded to assist me. Next, the lady didn't even inform when that the picture was being taken! This is a huge one for people when they to the DDS! I asked to retake it but she said she couldn't go back, which I highly doubt she was telling the truth since people always ask for retakes! As the lady is scanning all my information into the printer, another employee caught scanning into the wrong file, the lady proceeded to laugh and said, "sorry, I'm in a rush and trying to get off." Really? You're going to say that right in front of the customer that you're slacking on your duties because you're trying to get off early? I was already done by this point and after I left the building, but I realized I accidently left my keys inside so I walked back to the building. However, the doors were locked! What? I immediately checked my time and saw that it was 5:50pm, 10 minutes before closing time and they already locked the doors! I kept knocking on the door but nobody responded but a passing janitor noticed me and opened the door and the employee got my keys. I asked her why the doors were closed when it is not even 6pm yet, she didn't even look me in the eye but just left and locked the doors again. I really hate going to the DDS.

I love the historical courthouse in Thomaston I think it is very pretty. the bricks on the collums…read moreare actually rounded to fit the round collumns. We have lots of pretty places here in Thomaston, GA

The staff was professional, friendly, and incredibly helpful. The wait time was much shorter than…read moreexpected, and the process was smooth and well-organized

For as busy as they were, I was in and out of there within 30 minutes. Very smooth and easy process…read moreif you come prepared and do your paperwork online beforehand!

I was in and out fairly quickly. Window 7 I think her name was Lakia she was very helpful, patient…read moreand informative when it came to me asking about tag personalization for my son's car.

The best DMV experience I had so far. The process to get your tag or a business license was fairly…read moresimple and the wait is never too long. The folks here are super friendly, helpful and efficient. I was in and out quickly. Saved me a trip to Atlanta. I am thankful for the service they offer to Henry County. The McDonough Tag Office is in McDonough, GA and provides all of these services like Vehicle Registration, Vehicle Titles, License Plates at this office. McDonough Tag Office is located at 140 Henry Parkway, McDonough, GA 30253 and their phone numbers are 770-954-2470 or 770-288-8180. Their open hours are Mondays 8:00 AM - 7:00 PM; Tuesday thru Friday 8:00 AM - 5:00 PM; and they are closed on Saturdays and Sundays. They are also closed all federal and state holidays. Some offices are closed the day before and the day after a holiday; call ahead to find out. National holidays include New Year's Day, Martin Luther King Jr. Day, Inauguration Day, Presidents Day, Memorial Day, July Fourth / Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day. You may be able to make an appointment at this office, but call the phone numbers prior to your visit. Appointments are not offered at all locations. They have ample free parking area in front and around the building.

Only due to the loan bank, NOT following directions and changing my profile information and then…read moresubsequently sending my title to my old address twice, did I have to come out here at all, but that's another story... I spent more time in the security line than I did at the counter collecting my title...The woman at the counter had NO zeal, passion or enthusiasm, but she was definitely effective and efficient - No harm, no foul...In and out!

Totally professional, helpful and friendly. A very easy process with a perfect outcome. Very…read moregrateful

Pretty quick and efficient services offered at this location. Make sure to have all of your…read moredocuments that you need ready with you before showing up to your appointment.

I had been in the office all day and had to bring a friend to get a DL. I'm accustomed to the lines…read morebeing foreverrrrrrrrr, however, to my surprise the lines were minimal and the service was quick. The inside was super clean and the setup is straightforward so it's not hard to navigate. The young lady at the counter was super friendly and able to answer the few confirmation questions we had. After getting our number and taking a seat, I was able to observe the process. The clerks were spot on with their efficiency as well as you could tell that the structure that was implemented was done with the customer in mind. Once at the window, the questions were asked, paperwork was provided, and we were on our way. I'm talking swift processing time, good service, and a customer focused experience as a whole. If you have to go in to handle what you need, I would def suggest this location.

Truth be told, I'm pleasantly surprised by the DMV here, or rather, the department of driver…read moreservices. Moving to the area I knew I'd have to make a stop here and dreading it, I put it off for as long as possible. I looked up online to make sure I had all of my information before going and I also filled out some online forms to hopefully make my life easier too. Once you're there you meet with the reception who basically asks why you're here and helps point you in the right direction. From there, you'll eventually get a number and it's a waiting game. Fortunately for me, the wait was not long. I had all of my paperwork and truthfully, the associate was so nice! I was in and out maybe within 30 minutes and I had my new temporary license while I waited for my actual license to mail. It couldn't have been easier.

This went way faster than it use too. Technology??…read more I could have used a little more attention in getting signed in. I guess they assume that everyone knows what to do, but once I got that assistance. I was in and out in under ten minutes. You can also do the application online prior to arriving. Sucks that by time I got home, the Miami airport had sent me my lost license, so now I have two valid licenses. Sucks even more that license pictures are now black and white and there is no color option, not even if you're willing to pay more. Otherwise, its the DMV. You know what to expect.

WOW what an Amazing and delightful positive experience…read more Fulton, Dekalb, Cobb county's you are on notice cause Fayette County gives the finest World-class Customer Service excellence and it's their design to give a kind, caring and professional interaction with each customer. My rep miss Melody J. was extremely helpful and went Above and Beyond to assure a successful completion for my visit that day! In fact, I left my old documents behind and she took the time to call, leave a voicemail and put a note on it so when I went to retrieve my document, even though she wasn't there, her teammate was able to find it most easily....,Great Job!!! Best to all, Coach Abe

Today while visiting the DMV located in Fayetteville,GA, the customer service from beginning to…read moreend, was AMAZING!!! Mrs.Magie C greeted us with the most beautiful smile. She assisted us with making copies and politely guided us to the seating area. 15 minutes later, we are called and Mrs Tai R. was really welcoming, and she too had an amazing smile on her face. There is a great concentration on customer service at this location, and it's just a breath of fresh air, to see they have committed to customer service excellence.

To obtain your GA Drivers License, you WILL need to bring your Passport, or Birth Certificate,…read moreSocial Security Card and 2 proof of residence. NOTICE: For expired Passport holders; be sure that it's not over 10 years. Otherwise, they won't accept it. And, since they don't recognize a Drivers License from another state (roll eyes), you WILL need your original Birth Certificate. NOTICE: In addition, to obtain Tags and Vehicle Registration, you need to go to another location. Located in the middle of nowhere, this relatively small office offers ID Cards, Learner Permit, Driver Licenses + CDLs. I arrived a little before 09:00, and only one other person was there (sitting down, and doing paperwork), and one clerk. I got waited on immediately, and thought, Woo-hoo! I'll be out of here pretty quickly. Well, I showed the clerk my AZ License, S.S. Card, 2 proof of residence documents and my Passport. But, because GA doesn't accept a Drivers License from another state as proof of ID :-o, and my Passport was over 10 ye5 expired, I had to go back home, and get my 59 y.o. Birth Certificate (roll eyes). So, after getting that (since I just moved here, I thank God that I had hand carried it with me vs packing it up), I went back again. When I got there, there was 2 customers ahead of me. And, 2 clerks working the counter. Luckily, all my documents were in order, and I passed the eye test. So, in less than 30 minutes, I got my Temporary GA Drivers License; yea! But, like other states, GA issues a 30 temporary d/l, with the Permanent one mailed; why have states changed to this method? It costs more because of the paper and postage to mail the Permanent license. Now, on to the Tax Commissioner's Office :-o to get Tags and Vehicle Registration. I would have given 5 Stars. But, not knowing about the 10 year rule on Passports (nothing in the Instructions), I can't.