The staff was professional, friendly, and incredibly helpful. The wait time was much shorter than…read moreexpected, and the process was smooth and well-organized

For as busy as they were, I was in and out of there within 30 minutes. Very smooth and easy process…read moreif you come prepared and do your paperwork online beforehand!

WOW what an Amazing and delightful positive experience…read more Fulton, Dekalb, Cobb county's you are on notice cause Fayette County gives the finest World-class Customer Service excellence and it's their design to give a kind, caring and professional interaction with each customer. My rep miss Melody J. was extremely helpful and went Above and Beyond to assure a successful completion for my visit that day! In fact, I left my old documents behind and she took the time to call, leave a voicemail and put a note on it so when I went to retrieve my document, even though she wasn't there, her teammate was able to find it most easily....,Great Job!!! Best to all, Coach Abe

Today while visiting the DMV located in Fayetteville,GA, the customer service from beginning to…read moreend, was AMAZING!!! Mrs.Magie C greeted us with the most beautiful smile. She assisted us with making copies and politely guided us to the seating area. 15 minutes later, we are called and Mrs Tai R. was really welcoming, and she too had an amazing smile on her face. There is a great concentration on customer service at this location, and it's just a breath of fresh air, to see they have committed to customer service excellence.

I'm not convinced that actual humans work there. No, I…read moredon't want to deal with your broken app or website. No, I don't want to navigate through the tangled web of phone options. No, I don't want to speak to the world's dumbest phone bot. I want to speak to an actual human being. This shouldn't be that difficult, but if there's anything DDS does well, it's screwing up the simplest of things.

This location was great. They are very friendly and efficient. This will be the go to place for our…read morewhole family.

Pretty quick and efficient services offered at this location. Make sure to have all of your…read moredocuments that you need ready with you before showing up to your appointment.

I had been in the office all day and had to bring a friend to get a DL. I'm accustomed to the lines…read morebeing foreverrrrrrrrr, however, to my surprise the lines were minimal and the service was quick. The inside was super clean and the setup is straightforward so it's not hard to navigate. The young lady at the counter was super friendly and able to answer the few confirmation questions we had. After getting our number and taking a seat, I was able to observe the process. The clerks were spot on with their efficiency as well as you could tell that the structure that was implemented was done with the customer in mind. Once at the window, the questions were asked, paperwork was provided, and we were on our way. I'm talking swift processing time, good service, and a customer focused experience as a whole. If you have to go in to handle what you need, I would def suggest this location.

Truth be told, I'm pleasantly surprised by the DMV here, or rather, the department of driver…read moreservices. Moving to the area I knew I'd have to make a stop here and dreading it, I put it off for as long as possible. I looked up online to make sure I had all of my information before going and I also filled out some online forms to hopefully make my life easier too. Once you're there you meet with the reception who basically asks why you're here and helps point you in the right direction. From there, you'll eventually get a number and it's a waiting game. Fortunately for me, the wait was not long. I had all of my paperwork and truthfully, the associate was so nice! I was in and out maybe within 30 minutes and I had my new temporary license while I waited for my actual license to mail. It couldn't have been easier.

This went way faster than it use too. Technology??…read more I could have used a little more attention in getting signed in. I guess they assume that everyone knows what to do, but once I got that assistance. I was in and out in under ten minutes. You can also do the application online prior to arriving. Sucks that by time I got home, the Miami airport had sent me my lost license, so now I have two valid licenses. Sucks even more that license pictures are now black and white and there is no color option, not even if you're willing to pay more. Otherwise, its the DMV. You know what to expect.

Shortly after relocating to GA, I went to get my new drivers license. The DMW is always such a…read moredaunting task, but I am grateful I picked this location! I was in and out in less than 40 mins. Love that! The customer associate at the door greeted me on arrival and instructed me how to check in, where to sit, and to let her know if I had any questions. I love the organization and efficiency of this location! I will be recommending it to anyone looking for DMV services!

I was in and out in 20 mins! The staff are so nice!! From the warm greeting to the front desk…read moreclerk- I would recommend for sure!

Only due to the loan bank, NOT following directions and changing my profile information and then…read moresubsequently sending my title to my old address twice, did I have to come out here at all, but that's another story... I spent more time in the security line than I did at the counter collecting my title...The woman at the counter had NO zeal, passion or enthusiasm, but she was definitely effective and efficient - No harm, no foul...In and out!

Totally professional, helpful and friendly. A very easy process with a perfect outcome. Very…read moregrateful

Clean location. Great service. If you're coming to get your tag renewed, you'll be in and out in…read moreless than 15 minutes. It's not a popular location either which is why I was able to go out so quickly on both visits. I came on a Thursday and 30 minutes before closing.

I read other comments and saw a 3.5 rating ,,but wow did I have the best in and out service…read more Starting from the security, grabbing a ticket and then being called "next". The lady Gail who sits at number 10 was pleasant, quick, thorough, and professional with a hint of kindness. I couldn't have been in there more than 7 min.

Seriously go here! Everyone was so nice and so helpful! I went on a Friday in the afternoon and got…read morelucky cuz there was only a few people in line but even if I had to wait, I would have still gone here because of the people!!

I was a little hesitant to do the process because of all of the negative reviews I read but it…read morewasn't as bad as we thought it would be, just inconsistent. From the get-go there wasn't many people waiting but we had to go thru a first line to get our ticket and forms to fill out; the lady working at this counter was very dry and a little harsh but treat her with kindness and she'll get over that. We started filling out our forms and not ten minutes later I was called up and a minute later my husband was called up. The inconsistency comes with their service, my husband had to do an eye exam and I didn't (don't know why because we were both doing the license exchange) and what took me no more than ten minutes took him fifteen, which it's still not horrible but it's inconsistent. Overall it was a very pleasant experience. We were in and out in 20 minutes.