The staff was professional, friendly, and incredibly helpful. The wait time was much shorter than…read moreexpected, and the process was smooth and well-organized

For as busy as they were, I was in and out of there within 30 minutes. Very smooth and easy process…read moreif you come prepared and do your paperwork online beforehand!

Recently I was at this Clayton County Satellite Tag Office for my car tag renewal. At the entry, I…read moregot my ticket number at the kios and waited in the seated room with lot of chairs. It was busy, but the wait was short. Amazing service, I was in and out under 15 minutes. I didn't get the lady's name, but she was working at window 4. She was very nice, friendly and helpful. Weekends they are closed. Please check timings on-line before you leave. If you pay with credit card thier is 2.5% fee or you can pay cash directly with no fee. Here you also have an on-site guard all times. I have visited this tag office several times since 2022 and the service is always courteous. Thank you to all members of staff at this office. I wish they keep this place little more neat and clean, else all is good. Ample free parking is available in front of this office as it sits in a shopping plaza next to Burlington coat factory.

Went to the tag office very stressed. As soon as they opened, a lady professionally but pleasantly…read moredirected us to a window and after all the windows were taken, I heard her telling them how to use the machine that issues a number. Unfortunately I didn't get the name of the lady that helped me but it was window #4 on 1 July at 8:00 am. She was as pleasant as anyone could wish, got right to work and fixed what I feared might be a huge problem. She knew her job and set me at ease. She fixed my problem in minutes and I was on my way. Kudos to her and the office!

I was in and out fairly quickly. Window 7 I think her name was Lakia she was very helpful, patient…read moreand informative when it came to me asking about tag personalization for my son's car.

The best DMV experience I had so far. The process to get your tag or a business license was fairly…read moresimple and the wait is never too long. The folks here are super friendly, helpful and efficient. I was in and out quickly. Saved me a trip to Atlanta. I am thankful for the service they offer to Henry County. The McDonough Tag Office is in McDonough, GA and provides all of these services like Vehicle Registration, Vehicle Titles, License Plates at this office. McDonough Tag Office is located at 140 Henry Parkway, McDonough, GA 30253 and their phone numbers are 770-954-2470 or 770-288-8180. Their open hours are Mondays 8:00 AM - 7:00 PM; Tuesday thru Friday 8:00 AM - 5:00 PM; and they are closed on Saturdays and Sundays. They are also closed all federal and state holidays. Some offices are closed the day before and the day after a holiday; call ahead to find out. National holidays include New Year's Day, Martin Luther King Jr. Day, Inauguration Day, Presidents Day, Memorial Day, July Fourth / Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day. You may be able to make an appointment at this office, but call the phone numbers prior to your visit. Appointments are not offered at all locations. They have ample free parking area in front and around the building.

Ms. Duplechain worked with me today to review and process my application. She was very personable,…read moreprofessional, patient and knowledgeable. She took the time to explain the steps that are completed, as well as, next steps towards resolution. It was very refreshing to work with someone who understands the apprehension some might feel when working with a government agency. Ms. Duplechain took the time to make sure that I understood what was needed and to make me feel at ease. Thank you for your help.

Chelsea Lynn, was amazing when I called today for assistance with an SSA issue. She was very…read moreinformative and provided me with everything I needed to obtain a solution for my issue. Chelsea is definitely an asset to the SSA office.

Got my license when they were doing appointments only and letting about 10 people in the building…read moreat the same time, it was a smooth process but this was in 2020 so everything was. Everyone was friendly and I was in and out in less than 15 minutes.

I just got my new car tag today and it was simply one of the easiest and pleasant experiences I've…read morehad with city government. Period. I hadn't been to the Fulton County tag office in a long time (I lived in Dekalb county for the last few years), so I was a little hesitant. I've heard nightmares. The new office (in the same building--it's just now up on the second floor) is clean and the people (at least the guy I dealt with) were super friendly and efficient. Bravo, Atlanta--something has be done right!

The customer service is pretty quick and all of the people I interacted with were so pleasant and…read moreknowledgeable and made my name change process so seamless.

Descent customer service with ample parking. The process…read moreis straight forward and the facilities are clean

Super duper shoutout to the staff and management of the Henry County Probate Court! I went there to…read moreobtain a license, I'd made the appointment months ago because of COVID19, it took a while. However, their process is so efficient, I was literally in and out within 22-minutes. The staff was exceptionally friendly and professional, the way the conducted my business was superbly done! This is how constituents should have their services offered! Great work HENCO GOVT!

Zero stars. I had a passport appointment at 1045am. I had to get through 2 construction zones to…read moreget there, planned accordingly and still was delayed. I called the location directly explaining my situation and begging to please keep the appointment. They told me there was a 5 minute grace period otherwise I'd have to reschedule. I made it by the skin of my teeth. I had the form printed out, my passport card, the lost /stolen form because I lost my book in a move, a copy of my marriage license, social security card, and birth certificate. As well as the originals for all. I also already had my photos taken and present as well. I was then told that because I had the wrong form filled out that they couldn't help me and that I had to make a new appointment because they didn't have the time due to the next appointment at 11am. The "11am" did not show. So I walked back in at 11:05am asking if the 11am was available. A man at the counter aggressively told me "we don't do that. If you missed your appointment you have to make another one." The manager, the lady processing passports and that man were all standing around socializing, doing nothing when i came back in and there were no customers to be waited on besides myself. This was after the manager told me that she was on a call and I didn't have everything ready so she couldn't help me either. The dismissiveness, lack of customer service, engagement and empathy was frankly some of the worst I've seen. Not to mention the superiority complex and rudeness was unnecessary.

On March 17th 2023 I went to the Sharpsburg post office to mail some documents internationally by…read moreusing tracking for the envelope. I stood in line and as soon I got to the window the employee suggested me what envelope to buy. I bought the envelope and proceeded to add my documents in the envelope that I bought and starting to close the envelope. The employee stated that I need to purchase a standard grade water activated reinforced packing tape. I asked if she provided the tape or does the USPS sells it! She proceeded to tell me to go to Staples to purchase it because they do not sell it or provide it. I went to Staples and found a stronger reinforced packing tape which I purchased it and returned to the post office. I got back in line and saw the same employee who told me to go to Staples. I started using the tape I purchased and she told me that it is the wrong tape and the post office will not ship my envelope. I got real frustrated and angry with her. Another female employee overheard our conversation and got me a piece of the tape I needed to purchase. The 2 employees not only lied to me, but send me to a goose chase all over Fayetteville County in Peachtree City to find that specific tape that their USPS policy states. That post office and those 2 employees had the tape in hand, but failed to help this customer to expedited my shipping needs. I asked them why they did not sell the tape in rolls? They sell envelope,boxes,stamps,etc, but not tape. One of them told me I had a hostile attitude! I told her I was frustrated and angry at their customer service! I took my business to Newnan post office and they helped me with my shipping need and they had that tape! If I could give one more less star I would! Unprofessional customer service for Sharpsburg Post Office! Never doing business with them except receive my mail home due to my Sharpsburg address!