Adult Companion Care (ACC) provided seamless professional, reliable, loving, and personal home care…read moreservices for our family at a time when we needed support. Within one hour of a late night online request for help (for our 92 year old father) from various agencies, a personal response (rather than computer generated) came in from Jim Lindsey (President/CEO) who suggested connecting by the phone the following day; that conversation the next day was the second huge encouragement for us as we sensed genuine interest, empathy, concern and understanding of our situation. He set up an initial home visit assessment/evaluation, and this turned out to be a wonderful experience because there was no sense of feeling rushed or pressed. In addition, everything was clear and transparent. Afterwards, we had some weeks before our need for in-home care, but we could call ACC at any point before services to have additional questions answered or to update needs or changes. From speaking to various team members, it was clear that this company worked as a respectful and well-coordinated "family". Our close-knit family is very involved in the care of our 92-year-old father, who has a good number of chronic conditions and medical/health issues that need to be understood in order to care for him properly. Complete and careful body care/hygiene, good nutrition and prevention of illness or other conditions were important for us in our short-term need for services, but much more of our concern was our father's mental health and sense of feeling secure and understood by someone outside of the home. Our mother, 88, who did not herself need physical services, nonetheless, needed someone who could reassure her and who would be sensitive emotionally to both of them, in addition to doing things she could not do for my father that required special skills. From the first time we met Fatmata, the certified nursing assistant assigned by ACC, we were immediately impressed and reassured. She was a perfect fit for us, and my mother shared that it was like having one of her daughters around. We are four sisters and one brother who provide care for our parents. In other words, the caregiver needed to fill in for over a week and take care of a man who was under the observation and love of many family members. In ACC's complimentary hour of orientation/training, the daughter, who is a nurse, was impressed by Fatmata's manner as she was exceptionally intuitive, observant, and attentive with a high level of sensitivity and compassion. Although there was some initial adjustment for my father because he was missing his regular daily caregivers, after a couple of days, he was genuinely thanking Fatmata for her help. We are deeply grateful for Adult Companion Care and their dedication, personal care, and willingness to work with us to find the best support for our father so that he could remain comfortable and safe at home. With heartfelt thanks, the Duerbecks, Macks, Greenes, Olsens, and Swailes.

After working with Adventist, Visiting Angels, Synergy, and Right at Home, ACC Family was a breath…read moreof fresh air. The schedulers are incredibly patient, kind, and HONEST about what they can and can't do, which was such a big change. They also have some truly world class caregivers. There were some bad ones too, but in the end there were two people (Queen and Libby) who were simply incredible and were such a blessing to have caring for Mom. They have a relatively small pool of staff who can do lifting / transferring, but the ones they have are mostly good. They definitely tried to match our needs with their people, and as we provided feedback the matches got much better. They didn't have enough staff to provide full 24/7 care but worked with me as I filled the gaps with private folks. When they saw a snowstorm coming they would plan to have someone stay there for 2-3 days to prevent caregivers from not showing up due to bad road conditions. I have to subtract one star just for some of the bad caregiver experiences, and because billing turned out to be a bigger hassle with them than with other companies, but if I had to recommend a home care company in the DC area to someone else, it would without question be this one.

We have been pleased so far. We are very fortunate to have wonderful day care service. The night…read moreservice has been ok. Our biggest concern is communication. The office staff does not communicate well. We are also concerned with billing. We did not receive the invoices, when asked for them we received three invoices that have been paid via our credit card. However, there are many discrepancies and over billing. The company is not getting back to me to discuss the discrepancies. Not good business! I agree with Jacqueline H. Be very very careful!

Be very, very careful with this company. Do not allow them to have access to your check book…read moreand/or credit card information. They will misrepresent themselves in the initial meeting. They will not provide the necessary information needed for you to be reimbursed. Their staff will leave you during doctors office visits, trips to the hospital, etc.

Tonight marks night five of my mother's hospice care from Capital City Nursing . Two of these five…read morenights caregivers have not shown up for their night shift. RUN from this company.

I would not recommend this nursing service. Today not only did they fail to send a nurse for our…read morescheduled time, but I received no calls informing me - in spite of my having left several messages with their answering service. In general, I have found it difficult to communicate with the coordinator as there is no email and there is no direct line telephone number. Today was the last straw. The LPN that they sent last week was fine.

For 18 months it was a battle over something. Management kept blaming my 90 year old mother for not…read morefollowing there rules. Shouldn't her people have know the rules? One care giver throw a temper tantruin over not getting paid and an their stormed out when her pay check bounced. The last straw was when one care giver stool 2 credit cards and forged a check. Elite tried to explain the problem away by saying mom gave them the credit cards for their personal use. NOT TRUE. One of the cards was a back up and hidden in her purse. The last charge on one of the credit cards was to Elite Eldercare for 600.00 dollars. Elite had to know the card was not authorized since there care giver had the card in her hand against company policy. BE VERY CAREFUL.........

I worked for this company for just about a year. If I still lived in the area I'd be contacting the…read morecompany to work for them again! Everyday that I worked for Elite Healthcare was so rewarding. I worked for two clients, and I still think of them often, as well as there family. I made friendships within the company that will last a lifetime. I was always treated with respect and professionalism with the staff. The owner of the company Elisa, offered me amazing hands on training to make sure I was the best I could be for her clients. Elisa should me how rewarding it was to care for her clients. She treated me like family, and made me a grateful member of her team. I was always paid on time, in full, and she even helped me with other private matters. Elite Healthcare showed me how fulfilling it was to be a in home caregiver. How important our elders are, and the extra mile of care they deserve. Anyone looking for a job with in home care. CONTACT ELISA. Anyone looking for cairgivers/CNA's, this is the place to go!

This place sells things like braces, canes, walkers, support socks, cushions, back rests, adult…read moreunder garments, post-rehab items, all sorts of pain relief type things. A lot of things to help with support, standing up and sitting down. If you have had an injury, or know someone that may have been injured, they have a lot of really good products.

Took CNA courses a couple of months ago. The staff are all very pleasant, and the instructor was…read moremore than polite & thorough. She made sure I understood everything and was patient with even my dumb little mistakes. They also helped me find a job after I passed my boards :) I just returned a few weeks ago to renew my CPR certification. It was another great experience.

From the owner: Home Health Care in Northern Virginiaread more