I hired KJC Construction to paint 5 rooms. The quality of work was very good, and all went well and…read moreaccording to a contract. The cost of the job was reasonable. Both painters were honest, prompt and personable.

Update: continuing to realize just how badly I got scammed. Basically I fell down the stairs and I…read morewanted them to be safer by increasing the depth (if you are looking at the stairs it's the front to back distance of each step). All he did was use larger treads with more overhang. The *effective* depth (surface area you have to work with when walking down the stairs) didn't actually change. What I wanted would mean dismantling the entire internal frame for the staircase. He should have been clear that without changing the internal structure it wouldn't accomplish what I want. I guarantee his response is going to be something like "you knew what the job was" etc and make this my fault. People outside the industry don't know what these projects entail that's why we rely on builders! That's why I trusted him! A business owner with integrity would say okay how can we make this right but this is the type of person who thinks everything is someone else's fault. In his mind because the way I confronted him was "rude" and the fact that I didn't see all the problems initially absolves him of any responsibility for the way he left my house. Please please please do not trust him. ________end of update The project was new stairs. We agreed to $4500. Okay, great. Later I offered to buy the materials ahead of time (to get a military discount at HD) then he didn't take that off the total price which I didn't realize until like 3 weeks later. I texted him and he said because I asked him to put a new piece of ceiling trim up (he took it down to look behind it and in the process it was like basically destroyed so yeah obviously). I said there's no way that cost over $600. He responded I never said it was. So I don't understand his reasoning. Half his texts don't even make sense. Anyway I moved on to my complaints about the quality of the end result. I told him I'm mad *now* because I didn't think the final product was that bad until later when I realized just how many problems he left for me to fix. The way he responded to my concerns with the quality of his work was so immature and unprofessional. Basically he tried to gaslight me into thinking his sloppy end result is somehow my fault. Example 1: The wood putty he used around the aforementioned trim is haphazardly caked on and around. It looks like he did it half asleep. He said what did I expect when I asked for new trim at 3pm. Ok? So being tired justifies an ugly end result? Ridiculous. Example 2: The wall paneling around the stairs got damaged in the course of the job. He thinks it's my fault for asking him to replace the white trim on the side of the stairs (I didn't). But that doesn't make sense because there was damage to the bottoms of the wall panels around ALL of the stairs. Either scratches, chunks missing, or wood stain on the walls. He said to just paint over the scratches and missing chunks. I understand that there's going to be damage when you are replacing a whole stairwell but it's expected you patch any damage you do to surrounding structures during the job. He disagrees. In fact when I said that he lashed out at me saying I should have said something at the time and I'm "rude as f*ck." Screenshots of the conversation are posted.

BE AWARE AND DO NOT BE RUSHED INTO SIGNING ANYTHING "I am in…read moreSanford Maine, not CA. I really wish I could give Pic Home Pros/Bath Flip a stellar review- but I must be honest about my experience. Please, don't be dazzled by the enthusiastic sales tactics. The salesperson that came to my home was very energetic and quite schooled on the products she was selling. I will say that I was impressed by the quality of the material samples I was shown. I will not take that away from them. What I wish I had done; Educate myself on the average price of bathroom renovations by researching local businesses and getting feedback from satisfied customers. Unfortunately, I stopped at a local Walmart where Bath Flip (PIC HOME PROS) had a store set up. I spoke with the salesperson and made an appointment to chat with a associate that would come to my home to discuss what renovations I had in mind. Again, the salesperson was enthusiastic, and I was pleased with the samples she presented to me. This was the first company I had spoken with. I had no idea what the average cost would be for the walk-in shower I wanted installed. My FIRST mistake. Before I knew it, my new walk-in shower became new flooring and wainscoting as well. HERE IS WHERE THEY GOT ME: 1. The salesperson showed me that the average cost for what I wanted in my 40 square foot bathroom was 79K and higher! I nearly fell off my chair. But as the shock clearly shown on my face- she started telling me about how Walmart has a fund for a "Rollback" on the pricing as sponsors of Backflip. A "pool" of funds to allow the customer the best possible price. Tell me more... 2. The calculated cost for my specific needs came up to $41,556.00, BUT with the special roll back pricing it was "only" $29,089.20. THE CATCH I asked if I could have a day or so to think about it and decide how I would like to pay, wanting to speak with my bank and see what my interest rate would be on a loan. Unfortunately, she told me that she was sorry but if I didn't sign there and then that I might lose that amazing "roll back" pricing. She mentioned they had a finance company they worked with, but the interest rate was 13.99%. Feeling as though I had no choice - God knows I did not want to lose that amazing discount, I handed her 10K in cash and signed on the dotted line. BE AWARE About 2 weeks before the install (which they had pushed back from the scheduled date) I had a major issue with my septic system which cost me 20K. I spoke with a representative and explained I would have to cancel as there was no way I could do both and of course- no septic system- no need for a bathroom. The rep was very understanding and helpful. Until.. I received an email that said I would have to pay $9,600 penalty. I was floored. They use their own product- it Is not specially cut and comes boxed in one size, and nothing had been done as of yet- certainly no truck was loaded 2 weeks prior! So, even though they were very "understanding" they would not budge on this restocking fee. Afterall, I did sign the contract, not being told that the fee for cancelling was 33% of the total. Was it my mistake not reading the fine print or why this very important fact was never mentioned in the first place? The pressure to make the deal right then or lose it was heavy and I felt rushed through the signing. Lesson learned! THE OUTCOME Well, not wanting to throw away almost 10K. I agreed to whittle my order down to a shower - with no door- at 11K. So, now I have a walk-in shower that is not nearly as fabulous as the pictures, I had to have them back because the shower head was leaking a fine mist out of the connector piece (and it dripped all night long). I also had a crack in my outside wall where either a screw or a pipe pushed through. Not a huge crack- but damage that I have to have fixed. A plumber was sent out to fix the leak- which he did- but unfortunately it has been almost 2 months and not one word about the damage to my wall. I have waited until now to write my review in hopes that this very "large and prestigious" company would make things right - nope, nuthin'. May I add, I had a local company come in and do the flooring and wainscoting for less than 1/3rd of the price quoted me by PIC HOME PROS, a.k.a Bathflip. THINK BEFORE SIGNING.

I would like to share my experience so that others do not encounter what we did. We initially had…read moreconsultation and submitted payment in March. The shower itself was installed a few weeks later, time passed we waited for our shower doors (as they are custom, this took awhile) we asked for an ETA of installation which should be readily available if they ordered the equipment at time of scheduling service. Incredibly hard to communicate with- They take a voicemail and fail to reply. Multiple calls to customer service. "No representatives available" no one ever calls back. We reported a leak that occurred right after installation. The company showed up unannounced the day after shower installation to fix the leak. Incredibly unprofessional. On 05/23, the door arrived and was picked up. The door was installed the next day. From a distance the door looks okay but with close inspection-The pannels curves out towards the top , there's noticeable gaps in the black caps, and the tile was made to look like a singular piece in the sales pitch not with these gaps and shelves were poorly spaced to where they serve little function. The plumbing was placed towards the edge of the shower making it impossible to the rain shower head purchased with the shower Fast forward to Fall 2024- we noticed a leak in the ceiling below the shower. Upon assessment from a plumber & tile specialist- the shower installation was the culprit. The walls were not water proofed. Plumber putty was smeared in the walls. Caulk used around the pipes inappropriately- and most disturbing is that "waterproof" acrylic flooring tile was used on the walls of the shower with no grout. We know this was not present before because we were having our drop ceiling changed to Sheetrock when the shower installation took place. The ceiling was open and there was no mold damage before the shower installation. Per a tile expert (accredited through NTCA) waterproof flooring was used on the walls of the shower. Waterproof meaning the material won't deteriorate when placed in water but there is nothing stopping water from going through the cracks. The shower has been leaking since the installation. SPC walls/ are 100% waterproof when used with sealant in the seams. In a tub or shower area, existing ceramic tile wallscan be covered with no additional preparation. Otherwise, installation over a waterproof substrate is required, such as Cement Board or an equivalent product. The installer should follow manufacturer's installation instructions to create a waterproof enclosure. The walls were not waterproofed prior to the SPC installation. We now have mold in our ceiling and a ton of damage. $16,000 for a shower that was installed incorrectly & resulted in a ton of damage. Please see photos in comments

We needed new windows throughout our house, a total of 20 windows. We got 5 estimates from…read morecompanies selling a variety of products/brands and found that the Okna windows from Morgan were the best value for the money. Lou is a very thorough salesman. He came out to give us a quote and returned a couple more times to answer additional questions, show off the product, and make sure we were fully educated. He also was very frank about addressing competitor products, and was knowledgable about their product lines as well. When it came down to money, Lou was flexible and willing to negotiate, and we're very happy with the final price we agreed to. Their crew was just 2 guys (one of whom was a co-owner of the Morgan Exteriors) doing 20 windows and it took them 5 hours. Blown away by their speed and efficiency. They were clean, respectful (I work from home so was around while they completed the project), and the end result is incredible. Very happy with our new Okna windows and look forward to a warmer winter this year!

Vinyl Windows surrounding our deck with new aluminum door installed by Morgan Exteriors. Very…read morepleased with the initial sales discussion and agreement on deck solution. Installation went smoothly and professionally. Additionally, support after the sale superlative. They know how to treat their customer!

James Caron replaced the majority of the windows in our house last year and did a fantastic job…read more He educated us on what he was doing, had fair prices and did great work, all in a very timely manner. He is honest, hard working and does good quality work the first time. We had an issue with a previous contractor, and he James made suggestions on how to fix what was done poorly, in the most economical way possible. We currently have him working on another project for us, and expect nothing but great work again. We have already referred him to friends and relatives who also have had him do work, and they all have great things to say as well. If you want a window or door job done right the first time, with top notch quality, I would strongly suggest adding James Caron to the list of contractors to get quotes from!

Great job! James does excellent work at a fair price. He has replaced our windows and added a…read morescreen door in the older colonial house we used to own, and put in a screen door to our current new home. If you are considering doing any window or door work, please give James a call. We are very happy with his work, he is a true professional.

NH window and siding did a fabulous job on my house. Nicest guys and they were very thorough with…read morethe job. Very meticulous in every aspect. Highly recommend this company.!

From the owner: We are new to being on our own and have 32 Years combined in this industry. We pride our selves on…read moredelivering on what the home owner wants and in a professional manner. Quality is what we offer at a competitive rate and you also get a personal experience with out any subcontractors! We are a new business in town so come check out our 10 window special for $8500 and also offer ALL types of Siding and Door installation..

Donna and Reggie were amazing to work with. They were both kind, professional, and caring; they…read moremade the process so simple and easy. Reggie does great work and I will be updating the rest of my windows in the fall! HIGHLY Recommende!

I recently contracted Rejean's to reside my home. From my very first interaction they were…read moreprofessional, courteous and punctual. Donna returned my phone call within the same day and they were out to my place within the week to give me a quote which was very competitively priced. The entire job took less than 2 weeks, Rejean and his crew were at my home every day by 8am and were very polite and responsive to any requests I had of them. They stripped my old cedar siding, installed new insulating foam, vinyl sided my home, and cleaned up after themselves every day. They even replaced my gutters for a very good price. I would highly recommend Rejean's to anyone in the area looking to give their house a face lift. I am beyond happy with the results. My home looks brand new!

They were more than helpful in dealing with my issue. The fix was great and a bargain compared to…read morewhat I thought it would be.

I am absolutely thrilled to have glass in my primary bath shower! The crew at Granite State was…read moreprompt and professional from initial quote to final installation! Thank you!!

I hate to do this because these guys were great when they first came out to install a glass…read moreenclosed shower 4 years ago but since then it's been nothing but headaches and money. They didn't seal and caulk the glass correctly onto the tile and it started leaking almost immediately. Of course i didn't find out until 9 mos later when my brand new kitchen ceiling leaked right underneath the shower. Eric came out and "fixed" it only to find out about a month ago that it wasn't fixed because the same spot in the kitchen ceiling opened up and water started dripping out again. That's twice i had to fix the sheetrock ceiling and multiple times i had to get a plumber out to make sure it wasn't a leaky pipe or a drain or pan issue. Which it wasn't. When I called them to come back out and please fix it so i don't have to keep fixing my kitchen ceiling the woman on the phone immediately assumed i wanted it for free and the answer was, they could come out and remove the door but not install or fix the existing. It's four years old! At this point i wasn't even looking for a freebie i just wanted the stupid thing fixed right so i didn't waste anymore money on this and could actually use the shower! Do not, I say do not engage with these guys. You'll be sorry and believe me when i say you'll paying for their incompetencies for years to come!

Recently moved to NH and needed glass shower doors for three of my bathrooms. Eric and his team did…read morea fantastic job! From start to finish the experience was great. I can not say enough about this company from sales to service they are the best.