I want to say what exceptional customer service this company has! We had new windows installed over…read more20 years ago. The other day one of the windows came off its track (while tilting it out). I attempted to place the window back but it was loose and did not close all the way. We called Brooks and they said they would be over the next day around 9:30. Mark arrived at 9:30 exactly and fixed the window in no time flat. Needless to say, I was impressed that not only they showed up when they said they would but they still had our information from years ago. More companies should follow this example.

We hired Brooks to replace our wood shingle siding with vinyl and replace three windows. Steve,…read moreRudy and the rest of their crew were a pleasure to work with. We were more than happy with the quality of their work. We will not hesitate to recommend them.

I reported the cracked windshield to my insurance agency and the same day got a call from Portland…read moreGlass with an appointment easily made quickly. Showed up exactly on time today with a call ahead and got the job done quickly, too. Though usually a one-man job, two showed up to to do it as they had two jobs close by. Both guys were friendly and polite and obviously knew what they were doing! I was happy to see that the inspection sticker and the EZ Pass transponder were attached to the new windshield as well with no problem. Totally smooth operation! Call theses guys, not SafeLite! SafeLite is owned by an insurance company which is buying up all the small local shops--once they've got 'em all, you know where that goes, right?

The whole process of getting a quote, getting an appointment, seamless integration with my…read moreinsurance company, and having the repair done was as flawless as you could expect. This is a well organized company and they replaced my windshield very quickly. Also, they have a great warranty so you just don't worry about anything. I could not be more pleased.

Elite works made everything very simple and delivered. The process was more than competitive and…read morewas 50% lower than my highest quote for the job. All the people on the project were professional. There was never an attempt to over sell. The roof came out perfect and it was all done in one day. They removed all debris and cleaned up immaculately. I would give them a 10 on a rating of one to ten.

Most of the work was accomplished functionally. The discount we requested was satisfactory as it…read moreshould cover the cost of fixing the screen that was damaged during work and replaced (see pic) and some of the siding, and the electrical outlet issue, we had the same experience as others in that workers were not showing time, or would cancel last minute. Contractor estimated 3 days and the work took approximately 3 weeks. No one has come out for the punch list items after Tom said he would send someone out about 2 weeks ago. No paperwork was provided with the sliding door- so no manufacturer warranty. We don't expect any further contact.

James Caron replaced the majority of the windows in our house last year and did a fantastic job…read more He educated us on what he was doing, had fair prices and did great work, all in a very timely manner. He is honest, hard working and does good quality work the first time. We had an issue with a previous contractor, and he James made suggestions on how to fix what was done poorly, in the most economical way possible. We currently have him working on another project for us, and expect nothing but great work again. We have already referred him to friends and relatives who also have had him do work, and they all have great things to say as well. If you want a window or door job done right the first time, with top notch quality, I would strongly suggest adding James Caron to the list of contractors to get quotes from!

Great job! James does excellent work at a fair price. He has replaced our windows and added a…read morescreen door in the older colonial house we used to own, and put in a screen door to our current new home. If you are considering doing any window or door work, please give James a call. We are very happy with his work, he is a true professional.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

The team here could not be more helpful! They are willing to drop whatever they're doing to save…read morethe day. So glad I found them when I needed them !

I highly recommend Custom Blind & Shade! They have a great showroom where you can see an impressive…read moresampling of the Hunter Douglas custom blinds, shades, shutters and drapes they offer, as well as the vast assortment of fabrics and materials that their window treatments are available to be finished in. Tyson did an amazing job working with me to identify the best window treatments for my needs. He made a site visit to gather all of the measurements, took the time to go over all of the available options with me and then placed my order. Everything arrived quickly and the installation by Cory went super smoothly. The entire shopping experience with Custom Blind & Shades was excellent and I absolutely love my new motorized shades!

They did a great job on a condo project, I would highly recommend…read more His team showed up and on time and cleaned up great job

Ray was amazing throughout the whole process of getting our roof fixed. A tree fell on our mobile…read morehome leaving a huge hole in our roof. He reached out same day, and came by to give an estimate next day. He gave a more than fair price given our circumstances. Once the crew was here, they got it all fixed in a day. He was highly communicative and very kind the whole time we worked with him. The work done turned out beautiful! Couldn't be happier!!