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    Derrick Timmons Real Estate

    5.0 (2 reviews)
    Closed 7:00 am - 7:00 pm

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    9 years ago

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    Ventura Investment - Exterior

    Ventura Investment

    (25 reviews)

    One of their employees accidentally turned my water off for 3 days in December. I've been calling…read moresince December 6th, and it's February 27th to get a resolution. The last 12 days I've called everyday and no one from corporate has been able to return my call or respond to an email. I pay $3,000 a month, and they have so many empty units, rent is now $2,500 online. They offered me a $100 gift card for 3 days of no water, even though my rent is $100 a day, and I couldn't stay for 3 days. I had to get a hotel because I also have a 5 year old daughter and a dog. No one has replied or responded. Meanwhile the trash hasn't been picked up in 9 days, washers and dryers never work, the hardwood flooring in my apartment peeled up, no one came out so I fixed it myself. I've been here a year and a half, and right now they offer free 1st month rent if you move in, but I got offered $100 for compensation in a place I couldn't live at for 3 days. The hold music says what a great place they are to rent room, and such a respectable company... but I haven't been able to get a hold of corporate office once. This kid Ian keeps saying he doesn't know what else to tell me but sorry they don't call back... Ramona at corporate office is a receptionist and says she passes on every note... it's been 3 months.

    When I tell you this is literally the worst company I think I've ever worked with. The staff that…read morethey have at their properties and as well at this headquarters they are so disrespectful and inconsiderate. They do not care about you they don't care about your finances they don't care about your time. Veronica Lopez was extremely condescending to me. Stating that if I have a problem paying $3000 rent and not having a proper roof over my head I should get out of California. Like who says that? Keep in mind they're going to tack on late fees and never get back to you about it and say that they can't remove them for some odd reason. This whole company is bullshit I genuinely regret giving them any business and I will definitely not be renewing my lease!!!!

    Derrick Timmons Real Estate - realestatesvcs - Updated June 2026

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