Recently took over our HOA. Poor customer service. Called their emergency line several times (during business hours) & the phone just rang. Not even an answering machine picked up. read more

Company does not respond to listing inquiries. I called in the morning and was told I'd get a call back from the listing agent. Having not received the callback, I tried following up at the by calling the main line and was told by the receptionist that I needed to go to go to their website and fill out their website contact form and wait for someone to contact me. Highly unprofessional. read more

Completely out of control. Was 3 days late with rent. After 5 yrs of consistent payments. Completely redone the lawn. Kimberly expected me to cut branches on the roof over a power line. She also said I was evicted from "trash" in the lawn which consisted of 3 coconuts. Her boyfriend/ contractor she used to to maintain and handyman complete conflict of interest went my home and stole over $10,000 worth of furniture, washer and dryer and brand new items Compressor, weed eater, tools and so much more. They broke my bed frame and dressers legs off on purpose. I have it all on video and neighbors were all witnesses. I've waited with my lawyer to take her to court after 11 months we have all documents, witnesses and videos showing she and him robbed me and I never once received my deposit back. Only thing was broken was the bedroom door. The house was 100% cleaned then when we moved in. Karma is something else and it's ready to turn her way. This was completely malicious and intended to this. She should and will be banned from being a Relator. 5 years no complaints barely seen her 3-4 times in that period then all of a sudden she made a false lease after I had signed and paid Extra money then was changed to help her get us out the to rent and scam another family that absolutely didn't deserve this. This lady is a demon and will be held accountable. read more

This is mega Slumlord Management Company! They will invalidate you if you have a legitimate request to avoid doing the proper maintenance. The will ignore you how they ignored us for a year and we didn't have heat even with a newborn baby. They are dishonest and don't give you or deposit back! They will send crack head maintenance man to do the work and he will milk it until the cows come home. AND they won't hesitate to retaliate your request with an eviction notice! Do not rent because they will not help you with the moldy apartment! It will make you sick! Mold is Deadly! Refer to the pictures of the apartment and the mold growth. Beware. read more

Excellent property management company. The entire staff is courteous and helpful. Whenever I've had an issue, Gold Coast has responded immediately. They do a great job of maintaining the property and grounds. I highly recommend this company to friends and families . read more

If it wasn't for the awful landlord Michael that stays on the property on Cedar in Ventura. He will bang on doors, cuss people out and then asks if my fiancé has a warrant or is probation. Profiling my partner trying to make threats. This landlord only has issues with people of color at the building. Several reports have been made He yells all this in the middle of the property uncalled for. Just because we had a man pull up to clean our carpet and it was upsetting him that the car was parked in an inconvenient place for 5 minutes. He proceeds to mention my kids running on the floor (nothing to do with the issue he had about the carpet car) saying my kids are the nosiest in the building Tells us to hurry and move out already I'm so tempted to share the video of all his yelling but it's going to be submitted for a police report on his harassment. We genuinely can't take it anymore read more

The worst property management company I've ever experienced in my 55 years on this earth. Total slum lords. NEVER return an emails or phone calls. No common courtesy what so ever! Ted Barnes is horrendous, as well as the staff at the Camarillo office. I've sent emails and had actually spoken to the same lady answering the phone 4 times, and she stated she would get back with me. Never has, and when I speak to her again, she just has an excuse and passes it on to someone else in the office. Maybe it's Ted?? The property in Ventura is a rat hole! Drugs, drug dealers, yelling, fights, front gate is always unsecured (propped opened). Half the carports are not lit up due to not placing new light bulbs, dogs barking in the complex (even though they are not allowed), hookers, etc..... The list is endless. I've spoken to other tenants at other locations "managed" by Gold Coast, and I hear the same things. Even lack of maintenance requests. I attached 2 pictures of my bathroom sink after I moved in and it was "cleaned" twice! Yummy, huh? read more

Gold Coast Property Management - Hair in the sink drain after the apt. was cleaned before moving in. - Property Management Near Me - Camarillo, California

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This COVID-19 Pandemic has changed everything we were used to. With social distancing, entertainment venues closing and other changes folks seem to be on the edge and moody, I'm glad I dealt with Ted and Brent while looking for a property. At GCPM not only were they knowledgeable on what they were doing they also had the patience to answer all the questions and doubts my mother had in regards of the rental. I can't be thankful enough of the customer service they provided my family and myself. I have worked in customer service industry for a while and can tell when an individual cares about the person rather than just the monetary outcome . Once again thank you so much GCPM for providing not only a wonderful and easy experience but also for the time and honesty you all gave my and myself family . read more

They truly do not know how to manage. I have been trying to get a hold of management for 2 months and they do not respond. Once my lease is up I will be going else where as this company is a joke as a property manager. If you are a owner I would not hire gold coast, Might as well manage your property as you would do a better job than to have these guys manage. I am surprise they are still in business! read more

My fiancé and I had been applying to a few different properties came across one that was through this company and oh was it an experience not for the good. Worst company we had to deal with all they do is give you the run around. The receptionist seems like she answers the phone and creates the excuse as she goes. They made us pay twice for the application just for me to keep calling to see if we got the property and they never once called back from the 30 messages I left. Would not recommend this company to any one I'm surprised how they even run a business total circus. read more

Great company. Love Ted and Annie. They are efficient and kind. Would highly recommend this company!!

We used Ted and his staff for 10 years. They managed our rentals in Camarillo and in Oxnard. They found the best renters for our properties. They always notify me when repairs, etc had to be done. They have been very honest and looked out for our family. I highly recommend Ted and the staff at gold coast. Many thanks to Ted, Debbie, and Brent for all the years of service. read more

slum lord management company - rats, roaches, neglect! Mike the manager of the building in Ventura on Cedar is beyond bad! Mold, old toilets (haven't been replaced in years, disgusting kitchen sinks! Yet, their prices are high for what they offer! North side of building was infested by rats! read more

I rented with them in the past and I highly recommend them! Whenever I had an issue with plumbing or anything like that they were on top of it and resolved all my issues quickly. I would definitely rent from them again. read more

Thank you Ted for coming to the rescue! My parents were dreading this brutal heat wave coming there way. Their A/C unit was failing and you went above and beyond getting it repaired in such short Notice. Your care and concern for my Folks well being was greatly appreciated. Thank You! Thank You! Thank You! Also, I want to Thank John Cookson at All-Season Heating & Cooling for your great work and communication. It's so nice to see young hard working men, holding to their word that things would be fixed immediately and looking out for our Seniors (WWII Vet). read more

I rented an apartment in Oxnard managed by this company. One of the cleanest places I've ever rented. We had a problem with the plumbing and management came out immediately and fixed it. I was very impressed with the responsiveness and professionalism of the company. We ended up buying a house and moving out but I would definitely recommend living any place managed by Gold Coast. read more

I was hunting down a studio apartment in the Ventura area and stumbled across GCPM. Brent not only informed me about the unit I drove out to see, but he was also quick to let me know about other available options based on my own needs and budget. The entire staff was extremely professional and kind throughout the whole process making house hunting much less of a burden! read more

I think some of these negative reviews might have GCPM confused with another company with a similar name. We've worked with GCPM for around a decade now and they are some of the best in the biz. Excellent communication, responsive, and always a step ahead. They truly put the client first and always cross their t's & dot their i's. read more

I had a recent terrible experience with this company which makes me highly doubt their professionalism and customer service. I was an excellent tenant when I rented a property from them over a year ago, and I needed them to confirm my rental history to qualify for a new rental. Despite multiple attempts from me and my prospective property manager, including numerous phone calls, voice mails, emails, and even going to their office, we have not received a single response from Gold Coast Property Management. We have been trying to contact them for nearly two weeks with no response. Their ineptitude nearly cost me my new rental, as the rental company was forced to make an exception and approve me without confirming my prior rental history. The unresponsiveness of Gold Coast Property Management is absolutely unexceptionable given their line of business. I would not recommend this company, and would give them less than 1 star if I could. read more

I don't believe any of the negative reviews, having had only great experiences with Ted and Brent. I would highly recommend the Gold Coast Property Management team. read more

Really a great company. Very responsible and professional. I've had nothing but great service and follow-thru in my long standing relationship with them. I highly recommend the staff and service of GCPM. read more

Brent and Ted have always gone the extra mile - i have a hard time understanding the negative reviews - truly such different experiences than my own! When we sold the big house and needed a condo to rent for a year or two, Brent was able to come through in a very difficult market. Any issue I had (which were few) he and Ted have addressed immediately. They ALWAYS answer their phones - which leads me to believe that anyone who says that they don't either is thinking of the wrong company OR is flat out lying. I will always hold these folks in high regard - they came through for me, and I'm confident that they'll continue to do so in the future! read more

Just recently started renting a house through GCPM and Ted has been wonderful to work with. The house is amazing and he has been so helpful through this process. It all happened very quickly and efficiently. So far, so good! read more

Gold Coast is a great property management company! My husband and our two children rented a house from Gold Coast for almost three years and we had a wonderful experience. Ted and Brent are so nice and very easy to work with. They are easy to get a hold of, respond quickly to issues and are very helpful!! My husband and I highly recommend renting a property from Gold Coast! read more

I have used multiple different property management companies for my rental properties. By far Ted Barnes at Gold Coast property management has been the most professional. Whenever I have a problem at one of my properties he is on it very quickly and solves the problem . I highly recommend Ted Barnes and his employees at Gold Coast property management. read more

Gold Coast has been managing Vista Camarillo for several years... the previous person seems to be very biased to this company, they were one of the first companies that managed this property.. They gave very good advise to the present board and that time which was disregareded .. costing the association thousand of dollars that were almost lost to the company doing renovation at this complex. Gold Coast may not be the gold standard for property management companies but they are fair in pricing and don't charge for every little thing that they do. They do a good job and I would recommend them. read more

Definitely not the best customer service in my opinion. As the renter/customer with the company, everything was great at first. I had a few daunting maintenance troubles with the home however, that's when the problems began with the rental agency. I paid out of pocket expenses for repairs of broken sprinkler heads because, as a good renter, I cared about the outside appearance of the home and tried to prevent any deterioration of the yard while I was occupying the home. I was experiencing other issues with the rental and tried contacting the management several times without any success. I left several messages only to never receive a call back. I had my sink break down twice and it was impossible to contact them about it. When the repair man finally came out he mentioned that he also did not have any luck contacting the management to give them the quote for the damage repair cost. I feel as if the situations that took place could have been handled much better by the management. Hopefully this review helped changed their practices in the future.... or not. read more

Had many problems dealing with Gold Coast, they did not return my calls, did not return tenant calls, made promises they did not keep. Poor management company. After reporting this company to the BBB and Yelp I was reimbursed by Gold Coast for a portion of the monetary loses incured by this company. read more

The worst customer service possible. They do not ever answer the phone. They will not return calls. The website is useless. Every tenant I know in my complex as well as maintenance people all complain of the same issues - no returned calls, if there is a response it takes months, no communication on ongoing issues. read more

No, this is the right place. I moved just recently to Ventura and was considering this company, only to find the website stating one thing and the person on the phone stated another. Needless to say, I did not use them. read more

I have used Gold Coast for many properties for many years. They are reliable, professional and get the job done. They are the only company that I reach out to when needed. read more

Seriously surprised that this company is still in business. The other 1 star reviews you see here are very accurate. Company president Brent Reisender will not return phone calls. Was interested in a property in Ventura, left several messages for Brent without getting any reply. Spoke with Ted who I only got in touch with because I called on the "emergency" line. I told him I had some questions regarding the property. He told me he would speak with the owner and call me back. I never heard from him. It was only after I left a negative review here on Yelp that I got a call back from Brent Reisender. Brent answered a few questions about the property I was interested in and set up a time to meet. He also asked me to remove the Yelp review. I wanted to give Brent and Gold Coast the benefit of the doubt, so I did remove the review. After meeting Brent at the property, we left him with some questions for the owner and were told that we would receive a call back that afternoon. When he did not call us back, I left him a message the next day which was not returned. I then waited another day, left another message and again, Brent did not return my call. Brent Reisender and Gold Coast Property Management should be avoided at all costs. Horrible customer service. read more