This is a modern GPs surgery in Howden.Wallsend. I have used…read morethis surgery since moving from another area a few years back.It's like a breath of fresh air compared to some doctors surgeries. I cannot complain about the service I receive from here,it has always been the best on offer. There are no nightmare receptionists,customer care seems top priority and everyone is treated with respect and warmth. The building is light and airy and very welcoming and has an open reception desk.There are lots of self help and information leaflets available and a notice board area.Plenty of comfortable seating,a childrens play area and toilets. They offer a physio service at the surgery should you be unlucky enough to need it along with the usual health and support clinics.There are plenty of staff to help with queries ect and the whole surgery seems so well organised and the staff efficient and well trained. Always five star service here.

I have just read the review already online and I agree with it 100%. It says everything I would…read morehave said had I written a full review. My husband and I have both used this surgery for many years and have never had reason to complain. It is important (when you are 70+ and 80+) to know you will see friendly faces when you have reason visit the doctor.

I have seen Dr McEvity for the past few months from about June due to my epilepsy and changes of…read moretablets. He has been very good and patient as with the tablets I've probably asked the same question about 10 from effects of them and also helped me when I was needing tablets adjusting as was very forgetful and also when I was adjusting tablets and to check on effects tablets were having on me

I have been registered with this doctors for almost a year, All of the doctors in this practice are…read moreabsolutely fantastic and will help you to under stand anything you need to, and also assist you in progressing to becoming well again. They are there to help and they certainly go out of their way to help. The practice is fairly big, has a selection of toys for children to play with whilst you wait, the receptionists are lovely and friendly. There is a selection of magazines and papers to read whilst you wait but don't get too comfy as you won't be waiting for long!

As someone that's moved around a lot I have tried and tested many different doctors surgeries and…read moreHolly Medical Group is by far the best I've attended! Able to offer appointments on the day for emergencies or in the evenings outside of work. The doctors never rush you neither if you want to flag up more than one issue! Your repeat prescriptions can be delivered to your local boots store or pharmacy if this is more convenient. I wax actually gutted to leave when I moved again outside of the catchment area. Highly recommend for anyone in the jesmond area!

I came out of prison 4 yrs ago and went for drug treatment having been a addict for 10 yrs. I was…read moregiven the help I felt I needed not what the gp's thought 9I needed and as a result I have my own card business as a result of a recomendation of Dr Penny Schofield to a group that helps people like me. I would reccomend this as a starting point for anyone wanting to help themselves. I have been a patient for 4 yrs and have not had any reason to complain. The treatment is non-judgemental and the docs are great Sarah Campbell

I have been registered at Fawdon for the past 18 years,but, its the last 5 years or so that I have…read morebeen a regular patient. Dr Newbegin has treated me during this period and what an excellent doctor she is ,her knowledge, helpfulness and communication skills ( essential in a diverse community such as Fawdon ) are first class,she is a credit to the group. The nurses , also , are worthy of praise , they welcome you like a long lost friend and are very skilled with your treatment. The reception team have to bear the brunt of an entire nations problems (appointments ) and they do it with control and politeness . Overall, I am very happy with the service. David Hunter retired 66.

This Place always fully booking for appointment. If you appointment today you always got for next.,…read morebut you can book your appointment for next 2 week. They always not fully booking appointment for baby , if you book appointment for emergency call in the morning and you got appointment on the same day. Beware do not to much make plenty ask list when go to this surgery, Doctor Andy Ramshaw and Doctor Mondolum can kick you off if you got appointment with them just ask ONLY ONE. This place not to bad for the services but never got service on the Friday evening, even receptionist always not stanby in her chair and busy doing make up for going out.

Fantastic hospital offering you speedy consultations with very friendly,caring and efficient staff!…read moreFrom the moment you walk in you're greeted with smiling faces who are happy to help direct you where to go and they offer you a porter wheelchair service (if your mobility is limited) as the corridor seems to go on forever when you're on crutches trust me! Clinics and surgery dates are very flexible with appointments late evening or at weekends which is great if you're under any pressure to minimise disruption at work! In all departments they offer complimentary tea and coffee facilities...a nice touch but don't expect to be waiting long. I was a regular attender here at the end of last year and I can honestly say I had a great experience. I had an overnight stay post surgery in a very quiet ensuite room. I developed insomnia frustratingly but the staff kept popping their heads in to offer me pain meds and hot chocolate. Both as an inpatient and in outpatient clinics my surgeon,nurses and physios were all absolutely fantastic...cannot fault the service at all!

I'm new to the area and so needed a new local GP. I found the registration process for Mallard easy…read moreto deal with, and unlike my old GP in Birmingham, Mallard offer registration for an online service where you can order repeat prescriptions to be electronically sent to your preferred Pharmacy, view your existing medical records and book appointments without having to play the lottery of telephoning the surgery at the right time. The surgery itself is one of the smallest in the area, the benefit of which is that you don't feel rushed when seeing staff for an appointment. Nobody likes having to visit the Doctors, but this practice makes visits as easy an experience as possible.