I have been going to Desert Cities Dialysis for a few months now and didn't really know what to…read moreexpect. I was very scared as I am 60+ years old and all this is new to me. The place is CLEAN, SPOTLESS. SMELLS FRESH. Staff is pleasant and all work very cohesively, like a well oiled piece of machinery. They are always complimentary of each other and the ATMOSPHERE is great. I FEEL SECURE in their abilities. Their DIETITION, CLINTON, is a definite asset! Nurses and Techs that stand out particularly to me are LEXI, MARY, GLORIA, and TONY. I would whole-heatedly recommend DESERT CITIES DIALYSIS to everyone!

From the owner: The goal of Desert Cities Dialysis is to provide excellent-quality care, utilizing the optimum…read moreresources available to provide such care for all of our patients. We provide patients with options in their care, including hemodialysis, peritoneal dialysis, and home hemodialysis, under the supervision of highly trained, qualified staff members using state of the art equipment.

My son is 26 years old and has gotten the worst care there! The Dr's don't communicate with each…read moreother....hence the over potassiated him by giving him "nuva shakes" which are loaded with it! The one chair the staff puts him in the pulse monitor doesn't work so it's reading his pulse at 140! They panic try to give him stuff for that! I came in early to pick my son up and he was in the cracks of the chair and looked dead! Everyone was just walking by like nothing! Constantly barraging me with payments!

Very poorly managed if you dont want to experience how poorly they train their employees on keeping…read morea professional manner at work, this girl tech that works there stalks me and wants to be with me and i have reported her and they don't do anything. After 6 reports all they did was change her schedule. If you want to feel safe this is not the one choose another location please thank you

Unprofessional staff in charge.. I needed a dressing to secure my access port in my chest that ends…read morein my heart and prevent it from getting wet in the shower, the lady in charge (D) told me to either use a ziplock bag. I stated that ziplock is not a medical dressing, her solution is to take a bird bath, which i considered it to be extremely insulting since I have never provided sexual pleasure for money or used my cane to walk the streets at night. The center is using swamp coolers to cool the treatment area which results in a high humid environment that leads to excessive sweating. I will not be going back.

First time here- It was ridiculously a nightmare finding this place at 4 am. This place seriously…read moreneeds their sign and address lit up ; better lighting. It's hidden away, between warehouses and alleyways. On the other hand, the staff was welcoming and understanding on our late arrival

I would not recommend this place at all. You do not see an actual doctor for your initial…read moreconsultation. Plus they have contract nurse practitioners that don't complete their paperwork and take over a week to call in your prescription. That's the high desert for you.

From the owner: At the Kidney & Hypertension Center we have a mission, which is to deliver Clinically Superior…read moremedical care to our patients in a way that could not be matched anywhere else. To achieve that we have set very high standards in all aspects of the process, from the moment you get your appointment. Dr. Edgard Vera and his professional team are dedicated to your specific care.

I was admitted on 3/7 with chest pain. All of the care I received here was excellent. The staff was…read moreresponsive and attentive. Everyone I met was friendly and genuinely seemed happy. Call lights were answered promptly, and the staff was very helpful and professional. My nurses were amazing, and one even offered to take me on a walk around the unit at midnight when I was feeling anxious. I really appreciated that. I work at a hospital (not this one), but would thoroughly recommend this hospital based on my experience. 10/10 :)

I was in last night on july 8th for an overdose, jn the emergency department they treated me with…read moreextreme disrespect and neglect, i waited from 11:30pm to 4am for a psychiatrist, in that time i was sat in the hallway next to the door freezing, the provided blankets were cheap and thin. Not just with me were they disrespectful, there was a gentleman there that was choking and having trouble breathing and when he informed the nurse she said "well obviously not since your talking, you can breath" and throughout my visit they were laughing about sick patients and making jokes about them, in the hallways there was multiple sick patients on stretchers, and instead of providing them with a room they used "testing room 5 and 6" as a break room to watch shows, eat and slack off. Awful experience in the emergency department, they showed 0 regard to human life and their patients.

Best kidney dialysis treatment center in the inland empire, and the best one in which I have been…read moretreated in my nationwide travels.

Place should close. Staff keeps decreasing and hours as well. Been trying to get in this place…read morefor 4 years. Used to be up for COVID patients for dialysis. Back then the place had many patients and good hours. Forward to today. Pass by this place alot as it is 5 minutes from my house. Very few cars in the parking lot. Even fewer people who go into the facility. I know in this day and age nobody wants to work but don't give people hope that they can get dialysis close to them. Best to just close the place down if they are underperforming.

Called the number and was transferred to get a promotion with a $100 voucher but you must provide…read morecredit card information. I told them I wasn't interested and just wanted to be transferred to the company to get a quote for medical transportation, the representative said I must complete this promotion before she can provide the number to the company as the number has changed. Seems like a scam! I hung up

Called priorty rounds transport looking for medical transportation for my mother to go to a follow…read morehip surgery appt ' After orginal Transportation was cancelled . I called 40 minutes prior to scheduled needed pick up time . The establishment called me and said they would put together a billing statement and text it to me and arrange the transportation if i wanted to accept the contract price . I got the pricing and it was $10 . More than the previous quote from the other provider given so ' i accepted and set up the transportation. The van used looked new and was clean and fully equipped with the latest wheelchair and gurney equipment. The driver was friendly and talkative ' and helped move my mother from the care center into the van and upon arrival helped her into the medical center for her appt ..( was told to call him once done for pick up and return to her homecare center ) after appt ..called driver ' 5 mins later van pulls up and the return trip was provided. Paying the statement through the square app was instant with a texted invoice for records. . Im not saying priority rounds * can accommodate you 40 mins before an appointment but they came through for my mother and the service and driver where great. I recommend Priority Rounds * for any Non emergency transportation