I called ahead of time to ask if the doctor would be willing to wear a mask because I am…read moreimmunocompromised and airborne virus aware. The Office Manager told me point-blank that they choose to risk the lives of their patients rather than wear a simple item that would break chains of transmission and save lives. This is not a safe location to be seen and you should never trust a doctor that won't take the bare minimum precautions to protect their clients. I hope Kathleen and her rude staff never have to endure the medical conditions they've made it too unsafe for me to be seen for and I hope they'll never be shamed for asking for the accommodations they need, like they did to me. Have the day you deserve, Kathy.

Dr. Kathleen Jones is an excellent E.N.T. MD. She has great people skills as well as being very…read moreprofessional and knowledgeable. Dr. Jones also has a very professional and friendly staff. The High Desert is very lucky to have someone like Dr. Jones.

Jenna Holmes, P.A. for Dr. Earl is excellent! She is knowledgeable, efficient, thoroughly,…read morecompassionate and patient. She carefully listents to patient concerns with their health and conducts a thorough evaluation. Due to a change in my employer's insurance coverage I was unable to see her for five years but just returned with new coverage and ecstatic to be back under her quality medical care. I had her as my primary provider for years prior and received excellent care!

Doctors never available. Can really only see PA's or NP. Service was just okay. Time was not the…read morebest. Waited a very long time PA seems not interested in me or my needs only. Time management. She was 1 foot out the door. Instead of listening to my concerns.

I had a very difficult case and had been turned away by UC Irvine when I found Dr. Lee. He agreed…read moreto take on my case and my surgery was on 8/21/19. From beginning to end, Dr. Lee demonstrates confidence, professionalism and expertise beyond his years. I am very pleased with not only the outcome of my parotidectomy but the entire process along the way. I hope I never have to have another surgery but if I do I will turn to Dr. Lee first!

My father was diagnosed of stage IV throat cancer at City of Hope in June 2014. Due to insurance…read moreissue, he had to be transferred to his local doctors for intense radiation therapy and chemotherapy after their tumor board decided on his treatment plan. His health deteriorated but he was able to pull through it all and recovered. A year into his recovery, he tragically started smoking again. His throat cancer then returned and the tumor was growing much more rapidly this time around. His previous doctor referred us to an ENT physician at Riverside Community Hospital. My father and I met with this resident surgeon who conducted himself in the utmost incompetent and uncertain way and advised us that he and and other three resident surgeons would do laryngectomy on my father. My father couldn't even be convinced that the surgery would make him recover again. During this time, my father's shortness of breath worsened everyday to the point he felt suffocated. He was on so many medications and had to carry oxygen tanks with him all the time. It was emotionally painful and unbearable to be around and see him suffer. His conditions worsened and he started to be in and out of emergency room. Eventually ER doctor had to perform tracheostomy and my father stayed in ICU for a week. He was then sent to a rehab center for recovery. Upon his discharge, we managed to find a new ENT doctor, Dr. Carvalho in Hemet. Dr. Carvalho finally referred us to Dr. Steve Lee at Loma Linda University Medical Center for laryngectomy. I wrote all the above because I want people to know that my family has seen a lot of doctors ranging from top notch City of Hope dctors to resident surgeons in community hospital. If you manage to find Dr. Lee at the very beginning in your journey, you should know how truly blessed you are, and you should look no further. It took us a long and painful journey to get to him. In January of 2017, Dr. Lee and his team performed laryngectomy and throat reconstruction for my father. The surgery was a success and my father has since then been cancer free and he is able to speak with his voice prothesis. Everyone in the family including myself thought we were about to lose my dad sometime before his laryngectomy, but he has recovered and started a new life. All of this is because of the beyond exceptional care he has received from Dr. Lee and his team. Dr. Lee is warm and genuinely caring. He's calm, reassuring and pleasant to be around. His humble and down-to-earth character almost makes you feel like he is just a neighbor next door and not a God-like surgeon. After many years being under Dr. Lee's care, it made us realize Dr. Lee is truly one of a kind. He is a top rated surgeon who is driven by his calling and passion as a doctor and he is wholly committed on academic research and striving to provide the best patient care with his team.

Very accommodating with appointment making very professional & all staff Angela,Michelle & Ericka…read morewere awesome front office the best service I ever had at a doctors visit I would like to thank Angela & Michelle especially for there etiquette & demeanor also Miriam Teele & TK Jung provided excellent health care practices with core values

The Nurse Practitioner was very thorough with her exam. The office staff were professional.read more

Dr Poopat is awesome! Great doctor and a wonderful person. He always does his best to make you feel…read morebetter.

Hi! my name is Claire and I just wanted to come on here and say that Dr Glenn Matney, his nurses…read moreand receptionist are the best! My son has been going to see Dr. Glenn Matney since he was just 8 days old.. He is now nine and he takes the best care of him. He always answers questions clearly, checks anything and everything I bring to him that I'm concerned about and takes it seriously. He even helped me get my son diagnosed with autism by giving me resources. I recommend him 100%! He truly is the best pediatric doctor.

My daughter was seen here 2 days ago because she is sick. Following the visit I asked Dr. Matney to…read morechange our pharmacy to Costco. He said "oh I don't know how to do that but I'll try". The prescriptions were called into a pharmacy I didn't know about and to make a very long story short, blue shield of CA helped me so much to resolve the situation. Anyhow what a mess it turned out to be, the office would not return my calls after several messages I left needing help, they won't even take my call. Very unprofessional staff! I will NOT be taking my daughter there ever again!