Dealing with them has been super frustrating. Prescriptions took a whole week because they kept…read moreforgetting to submit them, and getting through to someone on the phone is a nightmare--it just rings and hangs up. Plus, the doctor isn't very clear with info, and even though I asked my insurance for a different option, they keep sending me back there.

This current Dr is an egotistical jerk. I pointed out an area of concern and he says 1 week later…read moreit wasn't there. It's been there for years of I could leave - I would! 10/21/2025

Dr. Gross is by far the most caring dermatologist I have ever seen. He is caring and patient. He…read morelistens when I talk to him and is understanding. Since I have Autism and ADHD....it is very hard for me to go anywhere but everyone at this office is very helpful and caring. They are very friendly and don't ignore you like some places. He goes out of his way to make sure I understand what is going on and is very patient with me. I only wish I had gone to him in the first place instead of going to Dr. Tran. I will never go to another dermatologist.

I have been a patient of the High Desert Skin Center for about 8 years now. They have been with me…read moreand my family through it all. Teen son acne, allergic reaction care, skin cancer prevention and just general skin health care. This may sound ridiculous but they feel like an extended family, the office personal are so inviting and remember me and family everytime, same with any techs they have and ofcourse the doctor. I always feel so well taken care of and that there is a genuine quality here you can't find in many places if at all anymore. As an older mom now, I also like to indulge in things like Botox, I feel much better getting this done from a doctor than a pop up type Botox environment. If something was to go wrong or to have a reaction, a doctor is much more capable in that situation. Highly recommend if you need dermatology care in the High Desert area.

My Son- I visited for a skin check, and I was really pleased with the service I received. They were…read morevery friendly and thorough and took the time to explain everything clearly and answer all my questions. The office staff was also very helpful and friendly, making me feel comfortable and welcome from the moment I arrived :)

I can't even really rate any of the drs here because I ended up leaving before my appointment…read more I had a 3:00 appointment and got a call at 11:45 same day asking if I could come in earlier like 12:45. I told them I could get there by 1pm. I showed up at 12:48 and filled out my paperwork. The office was packed and there was no AC running ( on a 102° day!) I finally asked if I could just wait in my car since I wasn't feeling good due to the heat. They said sure and would call me when it was my turn. I finally went in at 2:10 and was told I would be coming up next but no time of when. I asked why they called me in 2 hours early only to have me wait an hour an 15 minutes. The front desk person was nice enough and apologized for the delay but I just let them know I couldn't wait anymore and canceled my appointment. Don't call people in early if you're going to have them wait that long and get some AC if you're an office in the high desert!

Good dermatologist, very thorough exam, but needs to share the diagnosis and treatment process. I…read morereturned for treatment, wasn't successful. Lab diagnosis was not accurate because 5 months later, I'm still having the same issues. ‍

Really good dr explained to me everything about my face condition I am very satisfied with the de…read moregave me all the medication i needed and explained everything in detail

To be honest, this was the worst experience I've had at this office. The customer service needs…read moreserious improvement. The staff who answer the phones and the ladies at the front desk were very rude and unprofessional. You can tell by their tone of voice that they aren't welcoming, and one staff member kept giving me unfriendly looks the entire time. I also didn't appreciate having the phone hung up on during one of my calls. Another issue was that I specifically requested an appointment with a dermatologist, but I was scheduled with a physician assistant (PA) instead. While PAs play an important role in patient care, they are not the same as a dermatologist, and I should have been informed of that difference before my appointment. The doctors and management really need to pay closer attention to how patients are being treated at this location. A person's words and tone matter. The same message can be delivered respectfully or disrespectfully, and unfortunately, I did not feel respected during my experience.

Iryna Kinzer is the best nurse or physician assistant ever. She is so kind and thorough and…read morelistening to questions and checking her patients well. The Pacific Dermatology business is great too!

1st RATE!! HIGHLY RECOMMEND! From calling to schedule the…read morevery first appt; Crystal and Stephanie at the Front Office were just AMAZING, helpful, kind, courteous and Professional. They verified Insurance while I was on the phone--VERY proficient and we scheduled the appt. Met with Laura, Medical Assistant, and she was VERY kind and accommodating to assist my 92-year-old mother to the exam room and helped her to change. Normally, we ONLY meet with the Doctor, but this was an urgent appt and had to meet with the PA, Ethan--and he was BRILLIANT!!! Conducted a thorough exam and evaluation of the area, identified the issue, spent the time needed to learn the history of the issue, discussed preventative measures, explained the prescriptions, each medication and exactly when, where and how to utilize! Provided additional information in the event things did NOT improve and scheduled a follow-up. We are VERY PLEASED and believe me, I am NOT easy to please when it comes to my mother's medical care--I will ONLY accept the BEST Practitioners as should everyone. We felt heard and we were in good hands! LOVE that Front Office Staff!!!!!!!!!

Always good with people and goes beyond To help . If he…read morecan't he will give you some People who you can trust

Thank you to the doctor's and the medical staff..i more than appreciate all you have done for me…read moreand will do in the future. Thank you again Robert gonzales

We have such confidence in Dr. Hoffman and his staff, that my husband and I both drive over an hour…read moreto see him. We are surrounded by dermatologist in the Orange County area, but none compare to this doctor and staff! No matter how busy, he always gives us the time needed. My parents also make the drive from Orange County to see Dr. Hoffman. Because Dr. Hoffman is thorough, he detected and treated a Basal and Squamous Cell Skin Cancer early in Dad; not only saving his life, but early enough to avoid radiation or chemo. In addition, Dr. Hoffman has a wonderful team working for him. Jan, his office manager, does an excellent job running the office, and she is always kind and pleasant on the phone and in person. We are very fortunate to have found such an outstanding dermatologist and staff! They always go the second mile.. definitely FIVE start in every category! Julie Baker - September 6, 2018

From the owner: Thomas J. Hoffmann, M.D. is a Board Certified Dermatologist who has been practicing Dermatology for…read more26 years and has performed tens of thousands of surgical procedures and is considered an authority and expert in the field of Dermatology and Dermatologic Surgery. He founded Advanced Dermatology, Thomas J. Hoffmann, M.D., Surgical and Medical Offices, Inc. in 1992 with private practices located in Apple Valley, Menifee, and San Bernardino, California. Dr. Hoffmann has extensive, subspecialty training in the field of skin cancer and its management, and, as a result, his practice is devoted to the care of skin cancer patients.

Dr. Is very nice but takes way too long to see her even if I arrive early to appointments.read more

Dr. Quion has been my Dad's primary doctor for years. We haven't changed because it's difficult for…read moremy Dad to change providers. They are notorious for overbooking appointments. You can expect to wait 1 hr. - 1 1/2 hr. after your scheduled appointment.