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    Desert Financial Credit Union

    2.9 (26 reviews)
    Closed 9:00 am - 1:00 pm

    Services - Desert Financial Credit Union

    Auto loan

    Mortgage services

    Personal banking

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    4 months ago

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    Desert F.

    Thanks for choosing us, Linda! We're glad we could help out!

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    1 year ago

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    Desert F.

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    3 years ago

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    Desert F.

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    1 year ago

    Great customer service and branches throughout the valley make it convenient for me and my family.

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    Desert F.

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    1 year ago

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    Desert F.

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    4 years ago

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    2 years ago

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    Desert F.

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    4 years ago

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    5 years ago

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    5 years ago

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    12 years ago

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    3 years ago

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    Desert F.

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    4 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    8 years ago

    This branch completely screwed up my wire transfer for home purchase. The worst!

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    10 years ago

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    11 years ago

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    9 years ago

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    Desert Financial Credit Union

    Desert Financial Credit Union

    1.7
    (6 reviews)

    My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

    I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

    Desert Financial Credit Union

    Desert Financial Credit Union

    1.0
    (2 reviews)

    I visited Desert Financial Sun City to open an account for my permanently disabled adult son. I…read morebrought his ID, Social Security card, birth certificate, guardianship paperwork, and Social Security representative payee documentation. Instead of assistance, I was publicly questioned, my son's disability was loudly discussed in front of others, and staff repeatedly insisted I lacked required paperwork while being unable to identify what that paperwork was. I left feeling embarrassed and treated like a suspected criminal. The same documents were accepted by Chase 20 minutes later. As a longtime customer with accounts and a vehicle loan, I have moved my deposits elsewhere and am refinancing. Desert Financial's handling of guardianship, disability-related matters, and basic customer service was unacceptable.

    If I could have given them a 0, I would have done that. I found it hard to believe this credit…read moreunion could not have found employees that weren't so incompetent. When I tried to open my accounts, I was told i needed certain information I didn't have, so twice I had to go home, get the info & bring it back. Both times I returned with the info, I was told by a different employee I didn't need it. Then, I tried to add a second party (my financial power of attorney). I was sent home for additional informatio, which I brought in. After that, I was told my financial POA needed to temporarily remove her credit freeze, which she did. Having jumped though each hoo, we then returned to to their office finalize matters. We were then informed that she couldn't be added to my account. Too bad I wasted all that time and effort for nothing!! Please, please, please, do not use Desert Financial You will regret it!!!!!

    Desert Financial Credit Union - banks - Updated July 2026

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