I've been connected to Othello since 1966, and Desert Rose has always held a special place in my heart. Under Renee Para's ownership, and later with Melody, the florist consistently delivered beautiful, heartfelt arrangements. For many years, I was a loyal and happy customer. However, a recent experience left me disappointed. I called to place an order for a small, cheerful bouquet as a pick-me-up for someone special. I was informed that $35 is the minimum for delivery with a $10 delivery fee, which was completely fine. I requested a bright and light arrangement with a yellow ribbon, and was told that a photo of the bouquet would be emailed to me. Unfortunately, the only photo I received came from the recipient, not the florist. The bouquet appeared muted and not at all what I had envisioned--it featured a pink ribbon instead of the yellow I requested, and overall lacked the brightness I had hoped for. I reached out to the owner via email to kindly express my disappointment, not to place blame, but simply to share feedback in hopes of helping improve future service. To my surprise, the response I received was not only defensive but included a decision to no longer serve me as a customer--without any discussion with the sales associate I had originally spoken with. I was also told I "complain all the time," which was especially hurtful and untrue. My intent was never to criticize harshly, but to express genuine concern based on an isolated experience after many years of support and satisfaction. I've always believed in uplifting small businesses and have frequently praised this shop for its charm and quality. It saddens me that my attempt at honest feedback led to such an abrupt end to what had been a long-standing customer relationship. Desert Rose remains a lovely store, and I hope others continue to have positive experiences. I only wish my concern had been met with a little more understanding and openness to dialogue. Joyce (Jensen-DeLeon) Fry Moses Lake, WA read more

first of all, I do not have a relationship with anybody here I was a customer who was poorly treated and I for some reason can't seem to be able to put a yelp review without the moderator removing it! This is unfair. This business needs to be called out Because they are horrible!!!!!! Bad selection, bad value, bad people. This is my experience with this place. Don't waste your money. read more

if zero was a thing!!!! died roses broken bank account due to their lack of refund . here I am weeks out from Christmas without a means to even get to the store! read more

Melody and the gals are always super sweet and helpful. I come in for flowers for my wife every couple of months and it's nice to be able to just have them be creative with the arrangements. They never disappoint, my wife always loves them. read more

Amazing place! Great coffee, great vibe. And there's a boutique/flower shop right in the same store. One stop shopping for any gifts for the whole fam. read more

The cutest flower shop, boutique and cafe! Love the local coffee and pastries that are available.

I live in California and was having a really hard time finding an arrangement on 1800flowers that would deliver to Othello. I found this business on Google and am very impressed with their service, prices and the arrangement they made. I gave them my price and asked for an arrangement that was colorful and they did a great job! I would definitely recommend them and will use them again when I need flowers sent to my Aunt. read more

Desert Rose Designs - Beautiful arrangement! - Florists Near Me - Othello, Washington

Such a Beautiful store! I love all the unique gifts, clothes and of course flowers. Melody and her team go above and beyond with amazing service and quality products. Whatever the occasion I can always find the perfect gift at Desert Rose! read more

Love the shop and merchandise but am very disappointed that none of the three employees was wearing a mask.

This is a great place for floral arrangements for any occasion! I have used this company for years when I order flowers for loved ones here in Othello Wa. They always deliver the highest quality of flowers and accessories. They also have great prices and deliver! If you're looking for a great flower arrangement for a great deal check these guys out! You wont be disappointed! read more

I lost my husband of 44 years. The person working that day made it very clear we were not important enough to help. She was rude to my mother in law. The attitude is not acceptable at any level and especially when someone is trying to plan funeral services for a loved one. read more