User friendly website to order. Ordered an arrangement and they were out of one of the flowers in…read morethe arrangement. Received a text asking me if I was ok with substituting a different flower with same color. I thought that was very good business practice. Flowers were Delivered same day. Recipient says they are beautiful.

Gorgeous bouquet that exceeded my expectations! The owners even went the extra mile for the…read moredelivery. I will use them again for sure!

I recently ordered flowers from Desert Bloom and unfortunately had to cancel my order as the…read morerecipient of the flowers wasn't able to be at work for the delivery. I spoke with Jennifer and she was extremely helpful and understanding. I will definitely be using their services in the future!

From the owner: Desert Bloom proudly serves Royal City and the surrounding areas. We're family owned and operated,…read moreand committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. We always go the extra mile to make your floral gift perfect. Let Desert Bloom be your first choice for flowers.

It always amazes me how this little shop knows what I'm looking for! I needed a little pick-me-up…read morefor a friend, there's the perfect card to pair with the perfect journal. They have never met my Grama, but every time I grab flowers for her- they look like something she would grow in her garden. The people that work in there are just kind rays of sunshine. Thank you for always brightening my day when I walk in there!

I received the most beautiful full plant today from friends who ordered from the flower basket. The…read morewere prompt to get it to me in the next town over. Because I have had a knee operation I don't get around good yet and Sue helped me get it in the house. The most beautiful arrangement ever.

Excellent flowers in attractive arrangements. Flowers are extremely fresh and last. Well worth…read morethe cost not having to drive to Tri Cities.

From the owner: In Bloom Boutique is a locally owned business located on the family farm just outside of Connell,…read moreWA. We design beautiful fresh flower arrangements for all occasions and offer delivery and pickup. You’ll find a weekly assortment of fresh flowers in the cooler at Kaffrin’s Coffee in Connell.

Completely last Minute I needed a bouquet she had a beautiful one already done and ready to go…read more Cute little store also has gifts. Parking right up front. Easily accessible. Thank you for everything!

Tried to do business…read more.. Called and left messages three times over a week to arrange a sympathy arrangement for a memorial service and never received a call back.

Camille was my day-of-coordinator on New Years Eve of this last year, and I couldn't have asked for…read morea better person to run my big day. She is highly organized and has amazing attention to detail - even though I like to think of myself in the same way, she thought of things that I hadn't and executed everything exactly how I asked. She has years of experience with wedding planning and will make sure that nothing is overlooked. I couldn't say enough how having a trustworthy person to oversee your day (so you don't have to) is worth every penny.

From the owner: Artistry in Floral Designs and Event Decorating Professional…read moreEvent Planning & Coordinating

I sent flowers from here to be delivered and they never showed up. My mom has been quarrentining…read more for months and unable to celebrate anything. I was so looking forward to brightening her up on her birthday. I also work for a florist in Seattle and know what is what as far as protocol and quality. In smaller areas i know it is harder to get certain flowers so i went with what they had available, once i requested no carnations the old guy on the phone got crabby sounding. He continued to let me know that he has been in business for thirty years etc... well maybe burned out is what is going on. Needless to say my mom never got the flowers, i never got a phone call to say they couldn't find it. Everyone loses, if the driver had the senders number he could have called and avoided all of this. Now the florist wasted gas,time,flowers,a sale, dissapointed the sender and the recipient for no phone call. When i called wondering what happened he was rude and basically had no good protocol in place. Bad business practice, dissapointing. I never right reviews but that just made me feel better.

My mom received a floral arrangement from here for mother's days. The flowers were sent by my…read moresister who lives out of state. The flowers themselves were in good shape but they were not arranged. The roses were in one clump on a stem, same with the mums and the greenery. The colors were very interesting pink, purple and orange. It looked as if someone grabbed a few things and sent them over. My mom ended up trimming the ends and arranging them herself. I don't know if something happened to the on duty florist but it was not very professionally done. I would not recommend this business.

I've been connected to Othello since 1966, and Desert Rose has always held a special place in my…read moreheart. Under Renee Para's ownership, and later with Melody, the florist consistently delivered beautiful, heartfelt arrangements. For many years, I was a loyal and happy customer. However, a recent experience left me disappointed. I called to place an order for a small, cheerful bouquet as a pick-me-up for someone special. I was informed that $35 is the minimum for delivery with a $10 delivery fee, which was completely fine. I requested a bright and light arrangement with a yellow ribbon, and was told that a photo of the bouquet would be emailed to me. Unfortunately, the only photo I received came from the recipient, not the florist. The bouquet appeared muted and not at all what I had envisioned--it featured a pink ribbon instead of the yellow I requested, and overall lacked the brightness I had hoped for. I reached out to the owner via email to kindly express my disappointment, not to place blame, but simply to share feedback in hopes of helping improve future service. To my surprise, the response I received was not only defensive but included a decision to no longer serve me as a customer--without any discussion with the sales associate I had originally spoken with. I was also told I "complain all the time," which was especially hurtful and untrue. My intent was never to criticize harshly, but to express genuine concern based on an isolated experience after many years of support and satisfaction. I've always believed in uplifting small businesses and have frequently praised this shop for its charm and quality. It saddens me that my attempt at honest feedback led to such an abrupt end to what had been a long-standing customer relationship. Desert Rose remains a lovely store, and I hope others continue to have positive experiences. I only wish my concern had been met with a little more understanding and openness to dialogue. Joyce (Jensen-DeLeon) Fry Moses Lake, WA

first of all, I do not have a relationship with anybody here I was a customer who was poorly…read more treated and I for some reason can't seem to be able to put a yelp review without the moderator removing it! This is unfair. This business needs to be called out Because they are horrible!!!!!! Bad selection, bad value, bad people. This is my experience with this place. Don't waste your money.