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    Desert Sky Real Estate

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Desert Sky Real Estate

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    12 years ago

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    Rosewood Property Management

    Rosewood Property Management

    (3 reviews)

    First off, let me start off with a little spoiler in this: Rosewood has blatantly illegal practices…read moreand terms in their rental agreement. We've reported this to the state, and do hope it gets resolved. That said, Gena was extremely forceful and rushed through the process of us looking at and deciding on a property. It was a month-to-month only place (which I'll elaborate on why that is an issue specifically with Rosewood later), but it fit what we needed, although the price and condition of the house were very much underwhelming (huge paint stains on the carpet, and prices are ridiculous everywhere in Central Oregon). She would go back and forth on what policies are applied and what aren't, but that was all before we were even given permission to see the rental agreement. The first red flag on this was that she doubled the original deposit to over $4500 PLUS first and last month's rent. To expect us to have $7000 ready within 48 hours of that was insane. However, the real horrible things are in the rental agreement, which I'll itemize the red flags here: - Outside use of the property, like yards or driveways, is prohibited - There is to be no outdoor furniture whatsoever, including chairs and grills - The PM will drive by the property a minimum of once per month, and anything they deem appropriate to investigate will prompt them to request a walkthrough of the house (we had to ask about this one, the drive-by was the only part listed in writing) - Rent can and will be increased with a 90 day notice (as this is a monthly lease, this is illegal) - Agreement can be terminated by the PM without notice and without cause or reason stated (also outright illegal) - PM does not hold responsibility to account for statements (meaning there's no itemization for anything, just outright charges with no reason behind them) For these reasons, I fully believe that Rosewood Property Management should be avoided at all costs, no matter your situation. It is a predatory business that makes their income off of stealing deposits by counting what would traditionally be normal use of a property as cause for eviction. I do hope this will help prevent anyone else from being victim to this, and I also hope that Gena will review her agreement and practices to more align with basic morals, rather than immediate monetary gain.

    Rosewood Property Management is a credible and reputable business. I've rented 2 different homes…read morethrough them for a total of 5 years and I have nothing but wonderful things to say about them. First off, ignore the previous review entirely. As a "Property Management" business, they do not choose the rules or the specific rental agreements contracts, they only help enforce them. The Owner of the property makes the rules. A Property Management business is just that, they manage property for the Owner. You'd think that, that would be obvious/self explanatory/common sense. Anyhow, Gena has always been easy to work with and solves any issues (such as maintenance requests) in a timely manner. She's great at communicating, tells it how it is and always responds to inquiries. She doesn't budge on the rules, and expects others to follow them just as strict as they are laid out in the contract we sign. Plain and simple, that's the definition of an outstanding landlord. I highly respect Gena and her business. I'm very glad my Grandpa, Gene Cartwright of John L. Scott, introduced me to her many years ago. He only referenced good solid people that deserved such. R.I.P. G-PA. Thank you for your time.

    Desert Sky Real Estate - realestatesvcs - Updated July 2026

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