Great customer service! Love the new Canadian made product direction and looking forward to seeing…read moreall the new local Canadian made furniture and mattresses!

Really enjoyed working with Sakshy (sales rep.) She was…read morevery patient, honest and went the extra mile. Great people and store. Will be back thank you. Pat A

This cute little shop has some great deals on its 50% off rack. And there's a bunch of unique…read morepieces on the regular shelves. More lululemon than you can shake a stick at! Quality was really high too. YAY for new spring wardrobe!

This shop was a lovely surprise! I thought that it was just another "travel store", and was very…read morepleasantly surprised to find a lovely selection of beautiful women's clothing in the back that might pack well, but would also be suitable for many occasions!

I am extremely sad to announce that this store has been closed for a few years but when it was open…read moreit was a good store. They sold good stuff and they provided very good customer service.

Walked by here while browsing the street, killing time between the wedding and reception and notice…read morethis store. The one place in Courtenay that actually caters to my current look and fashion = alternative. I wish I knew how to walk in heels 'cause I feel in love with a pair of Zombie heels. The clothes are $$$, however, a lot of the clothes for the genre are well stitched and put together by some notable names in the fashion genre. I've had a pair of Trip NYC pants for 5 years with good wear. When you think about it it's better to spend a lot on something that will last rather than buying a few pairs of cheap pants. You end up really spending more for the cheap stuff in the long run than just investing in a piece right from the gate. If this is your primary style than I can see why this place would be expensive. I'm a working admin/book keeper, therefore, I only need a few pieces in this fashion line, therefore, investment is minimal. It does annoy me that some things are not tagged for pricing which is an indication that I will need to bring out the credit card. I find the staff very helpful.

This store has absolutely beautiful clothing. However, you have to be very careful as the sales…read morestaff will happily sell you things that don't fit properly, and they won't be candid about how an item looks on you. Sure, their job is to sell, but the goal should be customer retention. I won't be going back, as the last item I bought was really too big for me, and I didn't realize it until after I'd taken the tags off. I don't mind having the odd alteration done, but since that was the fourth time in two years I've been horribly disappointed after the fact, I'll stick to shopping in my favourite stores in Victoria and Vancouver from now on, where the staff know me and always steer me in the right direction.

Rude and unfriendly. Took my wife and daughter to shop downtown and stopped in the store. When I…read moresaid we were just looking around to see if there was anything we liked, the lady was rude and stared at my wife an daughter the entire time. We are older, well dressed, and our daughter is 30. Completely rude behavior and unwelcoming.

This store has all the cool kitchen gadgets. They were one of the few places that was open for…read moreboxing day. I was a little turned off by the customer service. I get that they were really busy,however, she didn't seem interested in explaining me the difference between a Swedish Dish Cloth and a regular one. Especially if something costs a lot of money I would appreciate some sort of explanation. They get a 3 star based on the products.

This store is one of this towns best Charity Shops. I've scored countless times, just with a quick…read morewalk through and something caught my eye. I've found high-end fitness wear, like-new jeans, brand new bikinis (tags and hygiene tape still in place), quality art supplies, even a classic Rocky Mountain bike, with new Conti tires! The volunteer staff is friendly - if you're a polite and respectful shopper. I'd avoid the Saturdays where they sell the Window Items. People get pushy in the line, are rather creepy and kind of manipulative. I had to do it for a friend one day - never again LOL! Other than that - GREAT place to find excellent stuff.

Everybody is treated with dignity here, you don't have high prices or intrusive discriminating…read moreemployees such as vastly displayed at our Courtenay Value Village .. we see often social workers, people who work downtown and families snagging deals with nearly new affordable items If you are ever in a crisis TGTBT is happy to help! years ago, I directed a woman freezing in the snow by tapping on their window after hours they gave her a coat, mittens, toque and you're treated with dignity, thank you TGTBT for the memories and hopefully your new building will bring even more!

La Cache is a little tough to find even if you've been there before. It's so teeny, you could…read moreactually walk right past it ... well, I did & I was looking for it! But it's a great little store with an incredible variety of fashion. They carry Fluevog shoes, semi casual dresses, feminine night wear, pretty affordable silver jewelry. What really stands out though is their service. Even when the store is busy & there's only one person working, you will be acknowledged and looked after. They have an amazing policy for holding items. They impressed me anyways because I asked them to hold shoes that were on sale. Normally, stores will give you grief about such a request. But they held the item for a few days for me. I gave 4 stars rather than 5 only because the store is small so limited in stock. They actually deserve a 4 1/5