Destiny Dental

Returned from Florida due the need for an emergency root canal procedure. my dentist on vacation so…read morewe called many Jackson dentists to try to get an appointment. We called Dr Palte's office after 5:00 pm and the next morning, Michelle called from the office and got us an appointment for the next morning. Dr Palte and his staff were very kind, understanding, and compassionate. preliminary exam performed and Dr Palte sat down and explained the procedure in complete detail. unfortunately due to the condition of the tooth Dr explained options of repair and removal. I decided based on Dr Palte's opinion that the best alternative was to remove the tooth and plan for either a bridge or an implant. The tooth was removed and prep started for the implant. My experience with this office was outstanding. Dr Palte took the time to totally explain the procedures and my options and I am very confident in my treatment plan. His staff is outstanding and made the procedure as comfortable as possible. His staff also gave me documentation of the procedure and completed all the insurance forms for the visit. I plan on having an implant placed and I will definitely return to Dr Palte's office for the procedure. Great job Dr Palte and your staff.

I was referred to Palte Endodontics for a root canal on a tooth that had a previous root canal and…read morecrown. There was a bad infection brewing and I was in a lot of pain. They were able to get me an appointment within a couple of days of the referral. My first interaction was with Michelle who I immediately loved. She was very kind, welcoming and explained in detail what to expect from my visit. I was evaluated by Dr. Kimball, and when I say she is a real gem, that is an understatement. Her passion for dentistry exudes from her like a ray of sunshine. She was very sympathetic to my situation, and immediately after the evaluation began the first phase of the root canal. Her assistant Crystal, and her work together like pancakes and syrup. There interaction with each other is both professional and comedic, and definitely takes the edge off from undergoing a dental procedure. I could go on and on with my review, but in a nutshell, I would highly recommend this Endodontist if you want to experience an anxiety free procedure. I would give them 10 stars if I could.

Scott A Minniear, DDS

4.7

he is a great dentist and good guy~~ unfortunately he didn't specialize in the type of tooth…read morerepair i needed i have difficult implants that were put in my dentist tedders who did a sloppy job and took four years to try to arrange my mouth for four implants on the bottom to attach a bridge to. he told me once while he was yelling at me so the patients could hear that he was the doctor and he knew if i had a tooth infection and i didn't,.,,,,i was infected after he did two implants my face swelled up i=i looked like =charlie brown. my doctors always say "listen to the patient they know their body better than the doctor....but because i didn't have a dentistry degree i didn't know if i was infected,,,,he has a toxic work environment stay away from him.... but getting on to dr. minniear, go to him for everything pertaining to the teeth just not implants. love you doc, lori foroozandeh

I don't even know where to begin with my praises for this office. They are outstanding. I found…read morethem originally for an emergency dental appointment for my husband who was having his wisdom teeth come in. They got him in within an hour and then a referral to an oral surgeon that same week. I was sold after that. They care about their patients and their wellbeing more than any dentist I've found so far. This week I have been having my own dental emergency. They have gone above and beyond to help me.

Sheets Family Dentistry

1.5

(2 reviews)

Having problems with vertigo makes having dental work difficult. Needless to say, I was pretty…read morehappy, several years ago, when Dr. Sheets took me on as a new patient. One of his staff has vertigo, and she would, graciously, assist Dr. Sheets with my care during my visits, which was comforting. Life changing events over the past couple of years, resulted in my not seeing Dr. Sheets for care during that time. A couple of months ago, I called to make an appointment with Dr. Sheets, and I was told that Dr. Sheets will no longer see me, because I would be considered a new patient again. He is one of the only dentists I know of who cares for patients who have vertigo, and this is very disappointing. Hopefully, he will reconsider.

Worst experience ever. My family was told we would be scheduled all together or at most an hour…read morebetween appointments. They instead did them one at a time. We spent 8 hours at the dentists office. I put up with it because they were supposedly covered 100% by insurance. After the appointment I was told I could go but later received a bill for over $200. When I called about it the joke of an "office manager" continued to tell me how the cleaning was so much more intense then any other cleaning. Really? Then why was it exactly like every other cleaning I have ever received? She also said that we had talked about the price and she was sure they had told me it would be more. I'm so glad they wanted me to come back in two weeks and I said no. I will NEVER go back to such a terrible place. Don't lie to your customers and try to get more money then you deserve. I would tell anyone to go somewhere before picking this place. They deserve zero stars.

Summit Pointe Dental - Jackson

5.0

(2 reviews)

2.1 mi

Phenomenally excellent care by ALL staff in this office! Everyone is so kind, always checking to…read moremake sure you are ok, comfortable, need a break, have questions and answer them and they treat you like you are their closest family member! I finally found a dentist office where the care is so amazing I almost hate to leave!

First time here and couldn't be happier. Great Dr, hygienist and atmosphere! I have severe anxiety…read morewhen it comes to dentist and was very comfortable here. Would definitely recommend.

Aspen Dental - Jackson, MI

2.1

(39 reviews)

0.3 mi

I have major dental anxiety and the staff here was absolutely amazing, patient and keep me…read moreextremely at ease. The best dental experience ive ever had

I called and scheduled a new patient cleaning after confirming they do take my insurance. I was not…read moretold that they don't do the cleaning the first appointment. My previous experience (Indiana dentist) led me to believe I was getting my teeth cleaned, as when they asked what the appointment was for I said to get my teeth cleaned and checked. I filled out paperwork before arriving, and also provided my insurance card upon check in. I got my X-rays, and then waited for the doc for about 20 minutes, after he looked me over I sat, 2 hours I wait for them to do a check for gingivitis that took 4 minutes and then send me up to the office manager, who THEN tells me they can't verify my insurance or tell me what the cost of the visit is. Two and a half hours after I checked in. Then wanted me to schedule with them not knowing if they take my insurance or cost of services. That is illegal since the no surprises act was passed. If my insurance couldn't be verified, I should have been presented with cost PRIOR to services being administered. I'm canceling my families appointments for next week. Now I will have to pay out of pocket at the next dentist bc they used my one a year that was covered. As someone who works in Medical Insurance billing I'm embarrassed at how the billing staff handled everything start to finish.

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Summit Heights Dental

4.5

(6 reviews)

1.6 mi

I really like this office. Everyone is very nice and very helpful. The quality of care is amazing…read more I recently had a cleaning done and Sadie did a great job! Very efficient and she explained everything she was doing. The front desk staff are very kind and helpful in arranging appointments and creating cost estimates. It was a great experience

Absolutely the best dental experience I've ever had!!! Everyone from the time you walk in to the…read moretime you leave were fantastic. Very gentle,informative,patient and affordable. Five stars isn't enough.

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Arbor Falls Dental and Wellness

2.3

2.9 mi

Very professional and very nice people, cassie did a wonderful job. I love coming here for all my…read moredental needs.

I went in for my regular cleaning and after starting the periodontal charting, Dr. Garcia came in…read moreand decided I needed a deep cleaning treatment. I recently had this procedure done at my prior dentist and was not impressed and did not want it done again. She also told me I needed a laser treatment as well that is also not covered by my insurance. Before the hygienist started my cleaning, she tried selling me a water pic which I told her I wasn't interested. Then she told me that she would wait to do my cleaning so I could come back for the deep cleaning! I insisted that I was there for my cleaning and I want it done. She reluctantly did a quick cleaning. Then when I tried to schedule my six month cleaning, they REFUSED! She told me that is not how they do things and that once my insurance gave them an estimate, I would have to schedule the "recommended" procedure first. The dentist and hygienist both spend more time selling me products and services then they do working on my teeth. They have a nice new office with state of the art equipment. I'm sure this how they are paying for it!

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Salah Huwais, DDS, PLLC

1.0

(1 review)

DO NOT GO HERE FOR WISDOM TEETH REMOVAL!!!…read more Went in here for a consultation a couple months ago and not only was I there well over an hour for a consultation (Dr. Huwaiss only examined my mouth) for crown lengthening and wisdom teeth removal, he also charged me $140 for doing nothing. No X-rays, nothing (Sonneborne send the over)! They were also going to charge me about $835 per wisdom tooth, if you need your wisdom teeth removed I recommend Dr. Sorrow, they will not only charge you a fraction of the price, but they are very thorough about the removal process and even told me what I'd have to pay up front with my insurance coverage which they did not do at Dr. Huwais' office.

From the owner: Dental Implants and Periodontics. Gum disease. Cosmetic dental surgery.read more

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Cardon & Sorrow

2.7

2.6 mi

My 21-year-old daughter had five teeth removed here, and while the procedure itself went fine, the…read moreway her injury was handled was really disappointing. When I picked her up, she had gauze covering her lower lip and chin. No one said a word about any injury. Once we got home and changed the gauze, we realized her lip had been hurt (had a large, ~5mm hole with a scrape going about 1/2-inch beyond her lip). It only got worse over the next few days, and it's been embarrassing for her--especially since she works at a busy checkout where people see her face all day. I called the office and the assistant apologized for the doctor, but at her follow-up, the doctor didn't even bring it up. When she asked him about it, he just said "Oh, it'll heal" and moved on. I couldn't believe how dismissive that was. A dental professional friend told me this kind of lip injury is very uncommon. Even my daughter's hygienist was shocked that it happened--and shocked it wasn't acknowledged at all. Mistakes happen, I get that. But when a patient leaves with a visible injury, I expect honesty, compassion, and a sincere apology. None of that happened here, and that's why I can't recommend this practice.

I can't say enough about Dr. Sorrow. I thought I was going to need a tooth pulled, but he found no…read moreneed for that. He could have made a lot more money by going ahead with it, and I'd have believed him. But instead he was honest, and also very kind, thorough, and caring. I highly recommend him. The other people in the office were very nice too.

How my daughter went home, which covered her injury.

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What it looked like when we took the gauze off.

Premier Eyecare of Jackson

4.2

(9 reviews)

1.2 mi

The staff in the reception area are very friendly, and make you feel welcome. The Dr. really knows…read moreher stuff. The problem is when I go through a test to correct something and the decision is made to do nothing, not even mentioning it to me nor discussing it with me in any way is really upsetting. That supersedes the entire experience.

I haven't ordered any glasses yet, but I have had my eyes tested and examined there. Top notch…read moredoctor, technology, equipment, and staff. The best by far for my eyes.

Dr. James P. Serino, OD

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Jackson Vision

3.3

1.1 mi

my husband has been going to Jackson Vison for 28 years. we never had a problem with the staff or…read morebilling. since everyone in the office has retired and their billing practices are now something to be desired. we will never go back. Read everything you sign. They will screw you over when it comes to billing correctly. like I said we have never had these issues in the 28 years my husband has been going there.

I experienced a vision emergency while traveling. Jackson vision went above and beyond to help me…read more They offered kind and caring assistance. If I lived anywhere near this location; I would be a regular customer.