Professional, friendly and positive response to questions and concerns,…read moreWillingness to explain why's and where fore's. As a former manager of a Verizon Call Center, I was extremally pleased with my contact with Sarah. THANKS

From the owner: Our Mission statement is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams. License #: VA-1028427, MD-3000172770

Lisa Johnson was very knowledgeable and assisted me in understanding the breakdown of my policies…read moreand helping me understand the increases that have occurred. I will recommend Goodrich & Watson Insu. to all of my friends.

I appreciate the professionalism and customer service that Lisa Johnson showed me the last week…read more Our car insurance rates went up, and she reached out before our renewal and said, "Let me do some research and see what I can find you." Well, she did find the line of coverage with a better rate and a way to save us more money!" In all 25+ years of having my car insurance for me and my family, no one has reached out to see how they can help me; I have to ask if there is something you can do for us. My family and I have the right person and the right company to take care of our personal needs. I have peace of mind and confidence that this part of my personal life will be handled. She made the process easy. If you are looking for insurance for your home, 2nd home, car, or boat insurance, call Lisa, and she will take care of you as she did with my family. Share my name with her, too, so she knows if it came from this review.

Melissa helped me with my car insurance - fast and painless. 5 starsread more

Always very helpful in any and all questions that I ask of them. Great staff willing to go the…read moreextra mile to assist you

I have to sign the praiseworthy this fabulous insurance agency and in particular, Theresa with an…read more'h'. When you want to shop for insurance, and want to be able to search fir a huge selection of carriers, I highly recommend Wilgus Insurance agents. In particular, Theresa, represents the companies brand. She is polite, professional and a brilliant agent. She really knows her profession. What makes her outstanding is she does with a smile hospitality and is gracious. No one wants to buy insurance. Insurance is just something you have to pay. Therefore, I think you should enjoy who you are working with, get a great price and excellent coverage. Theresa does all that. 60 years of service and all quality. Top three points about this agency is they are a 5 generation local business, high quality service, and competitive pricing because the are a broker with a huge selection of carriers. Highly recommend this agency. BTW: if you need another service, the have great recommendations too.

From the owner: The Wilgus Insurance Agency, Inc. offers affordable insurance from a trusted, local agency that can…read moresee to all your insurance needs. Whether you are looking for homeowners or renters insurance to protect your home or personal property, great rates on car insurance, life insurance or business coverage for your company, we can help. In addition to offering flexible insurance options and great rates, we also offer five convenient locations to serve you better. Call one of our offices today to see how we can help you or a for a free, no-obligation quote!"

I decided to switch insurance companies for the first time in my life last year. It was in a last…read moreminute scramble for home owners insurance days before closing on my first home in march 2012. I was very pleased with the competitive rates paid and quality of service on each interaction with my agent Matt Jones. I would and have recommend them for any insurance needs. I have my home, auto and life insurance all with Matt at Nationwide. When I have a question, I get an answer and or results smoother than anywhere else. I have been in automotive sales for ten years and am no stranger to calling insurance companies. Some are nice, some are well priced; wilgus does both very well.

After calling Northern Neck insurance asking to speak to the underwriter responsible for this…read moredecision I was told I would be transferred to that department only to be immediately sent to voicemail. I've only been receiving info from Northern Neck through my 3rd party insurance intermediary Towne Insurance. Towne Insurance was able to get in contact with the supervisor of the underwriter who revoked my coverage and they confirmed that my coverage would be revoked with no recourse available to keep my policy. If you want to get insurance that won't arbitrarily drop your coverage STAY AWAY FROM NORTHERN NECK. Hopefully others can avoid my experience by avoiding this company.

Was involved in an accident that was other driver's fault in Tenn. Called my insurance co(Northern…read moreneck) for assistance on the side of the interstate. Was rudely told that although I have towing insurance, I should've "Planned ahead by carrying cash to cover out of state towing charges" by the agent. Thank goodness Progressive insurance (other driver had) stepped up and handled me like I was with them. I was amazed. Wouldn't reccomend. Agents argue that in state towing @$75/tow is sufficient. Lol. Tow Co. Won't start the trucks for under $300.00. Nobody tows for $75/tow. Then argued with me while I'm on the side of the road, about how I should've planned ahead. [I did! I thought I had insurance for this!!]​