Horrible service! Went in for a tire balance, came out with more issues, and the whole driver side…read morecompletely rounded off of all the lug studs on my wheels. After a half hour of trying to keep my cool with the self arrogant lady at the counter who can't put the script down, she finally comes back from the shop and says they will replace one. ( the one that has the whole cap missing) I should of noticed when there was hammering going on during a tire balancing that maybe there's a red flag right there. So they completely ruin one of my aluminum lug studs and round off the heads of the others and wouldn't own up to it. The only thing that kept coming out of the ma'am's mouth was we've been open for many years and we didn't do that im sorry. I will not be going here ever again. Not to mention location sucks and they only post the good reviews on Facebook. Like what are ya hiding?

On a golf trip and had an almost flat tire. They Removed a screw from tire and fixed in 10…read moreminutes! Friendly staff.

Absolutely phenomenal work took him 45 minutes to do both breaks on both sides that includes the…read morebleeding did a great job thank you so much for being a good honest mechanic

Traveling to the UP today, and and suddenly started hearing a noise that sounded like a flat tire…read more Pulled over and couldn't figure it out, so we googled and found Autotech. In about three minutes, they had the problem diagnosed. The front bottom engine cover had come loose, and was flapping in the wind. They had us back up and on the road in about 15 minutes. They were super nice and helpful, even throwing the tires back on the car they were working on and moving it off the lift, so they could get us fixed. A $20 bill was all they charged. Thank you guys!!

My son, his son and wife were there to by a Honda. 3 salespeople (?) stood around talking to each…read moreother and totally ignored him ( and the checkbook in his pocket). Dumb. When the whole family comes in guys, it's sold. No excused like I have to talk to my wife. Sad, but he won't be back. Nor will I.

Friendly knowledgeable staff . I needed a pilot jet for a carburetor on a Sunday morning . Called…read morethe parts department with my request and they verified it was in stock before I drove up there . What more could you ask for on a Sunday morning .

Needed tires mounted and balanced Lonnie was bout to close for the night but he was kind enough to…read moreget the tires done after closing for us good guy, funny and did great work will recommend to anyone needing good quality work done to your vehicle

I was referred here by Phil's Towing in Houghton Lake after my Suburban left me stranded in the…read moreWalmart parking lot! Lucky Me! This guy (Lonnie) was absolutely wonderful! Worked on my car with no warning and had me back on the road within a couple of hours! New Starter and an oil change! Great service, fair price and HONEST! Hard to find honesty in automotive repair these days, I would HIGHLY recommend him to anyone! Thank you Lonnie!

Kind. Courteous. Professional…read more On my way to the UP with 3 kids, one of my tires started losing air...at 5 pm on a Friday of course. I called ahead after finding Upper Lakes' info and explained my situation to the gentleman who answered. He told me to keep driving and he would hold some of his crew past closing time (if needed) to make sure we wouldn't be stranded. As promised, when I pulled up, he and 3 other guys were waiting. They promptly pulled my tire off to start inspecting it for leaks while also checking all of the other tires. A faulty valve stem was discovered and everything was broken down and repaired in a short amount of time. All the while, the whole crew chatted with my 2 toddlers who had already had enough car seat time at that point. Soon, we were back in the truck and headed North. The guys at Upper Lakes have my greatest appreciation and thanks. If they treat a pass through customer this way, I can only imagine the service provided to their routine customers! Thank you again!

Great service! Super quick! I had a blown out valve stem…read morewhile passing through the area and it couldn't of went smoother.

Always top notch service and excellent pricing. They treat your machine like their own. I have been…read moretaking my sleds there for the past 6 years, very happy!

Excellent service Steve did a great job fixing my problem on my 1972 outboard he arrived on…read moreschedule Dennis Dusseau

Derek got my truck in first thing on a Monday and, although they were backed up, he managed to…read moreinstall a new starter on my f150 and got me back home same day. Great work and great service!

I am so very impressed with the service I received here. The people I spoke with (there were 3) we…read moreall very professional and courteous. We made a mistake in our diagnosing our sick 07 Jeep and ordered the part to be held, and they did. The great price on the transfer case was certainly a plus, but the service will keep me coming back. We did not need the part, after all, and they were great about the return. They were prompt and professional, kudos to you all. You have a satisfied customer for life.

I recently purchase a vehicle from Feeny Ford of Grayling Michigan,…read moreand I wanted to thank Larry Baumchen and Dan Prause and Tammy Rock the great deal I received. It was the best car buying experience that I have ever had. Thank You,

Disappointed to say the least in this dealership. Purchased three used vehicles from here in the…read morelast 7-8 months. My wife took her 2023 Ford explorer in there for an oil change and the tech noticed a rear axle leak. Told her it needed to be addressed. She asked if they could fix it and he looked at her like she was stupid. Told her No.. they were 6-8 weeks out on service and to take it to a local dealership since we live two hours south. I called our nearest dealership and they said no problem and got here in three days later and fixed on the next day. Maybe if you're so far behind on service you need to be open a few more hours to catch up. Just saying, think twice about purchasing your vehicle here. They will sell you a vehicle and tell you all about how they will pick it up for service, leave loaner cars etc. but when it comes down to it, they fall short for sure Troy Alexander