The problem I had is that he doesn't guarantee his work. Claimed he fixed my dishwasher but 2 days…read morelater it was doing the same thing. He still charged $115.00. I asked about a refund since it wasn't fixed but he never replied. I just can't afford to pay that much for work not completed.

Mark showed up on time and provided professional service along with knowledge on how to keep our…read moredryer well maintained. I would highly recommend him to anyone!

Do not call Casey Crews with EPiC Appliance Repair. He does…read morenot know what he is doing! The most unprofessional repair person we have ever dealt with. We paid him over $650 and our oven still did not work properly and only stayed on an internal temperature of 450 degrees. When we called him to tell him it was still not working properly he wanted to charge us to see what the problem was.My husband suspected it was the sensor that he was supposed to replace. After many ridiculous text messages back and forth we decided to call someone who knew what they were doing. Sure enough it was the sensor. We also found out we were significantly over charged by Casey Crews/EPIC Appliance. Casey Crews charged us $350-400 in labor. The control board he replaced only cost $250-$300. Lesson learned, if you only see one vague review don't call that person!

Would give a zero if I could. Would not use Epic Appliance Repair/Casey Crews. Ripped me off. Got…read morethe parts from LG because it was under warranty. Casey Crews wanted half down which I found strange, since the parts were delivered to my house and wanted to pay him after the job was done when he completed the job. He was not going to come do the repair if I didn't give him the deposit. I was already out of a fridge for over a week and needed the job to be done. Well the repair work is not done and deposit given not returned. Had to give my address to the LG people because he did not want to give his address. I feel like he has something to hide. He is very unprofessional. I agree with the review from Susan M. He does not know what he is doing. Wanted to put off the repair another day after the agreed upon day he said he would come out. And when I told him that is not what we agreed on and he said he would come out but then things went south and he texted later that night and said he wanted a credit card info for him to do the work and that it will cost me $250 more for him to come out now. I was not about to give him my credit card info, since I had a feeling he was going to flake out on me. Glad I am only out $200 instead of the amount Susan M was ripped off. He has wrong address on his website, told me that is not his address. What else is he hiding. Save your money and time! Find someone else!!!

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

If I could give a negative review it would be a NEGATIVE 10000009. I bought my refrigerator, washer…read moreand dryer from this piece of crap company 1 to my house and when my refrigerator broke on April 28, 2026 they did NOT. Honor their repair agreement with me. They first stated they did not get my warranty work, it Bryan from whirlpool fixed that. This company then after 2 weeks at up another diagnostic study which oroved what my tech had said the compressor was bad. The next Monday they set a schedule to replace my compressor on Thursday, but the Wednesday before they canceled my appointment and said their tech was sick. So, 3 weeks after my refridgerator broke this company broke their scheduled appointment with me. I called whirlpool and let them know and I was assigned to DEPENDABLE APPLIANCE and today my refrigerator was so if u have a choice I BEF U to go anywhere but NORTH EAST APPLIANCE. THEY DO NOT SERVICE WHAT THEY SELL!!! They are a complete shame of a company!!!!

Oh my stars !!! If you need a reliable appliance repair…read morecompany ... I highly recommend the folks with Northeast Repair ... Their repairmen are timely, respectful and are hard working men ... And if you find yourself in need of replacing a worn out appliance as we did ... again I recommend Northeast Appliance ... They gave us a very reasonable price and for an additional $80 they will not only deliver and install but also dispose of your old appliance... !! !! With store fronts in West Monroe and Ruston, please give them a chance to save you money... And always try to support your locally owned businesses!!

This guy took my money, stole a part from my dishwasher, and never came back to fix it. Don't call…read morehim. His body odor will singe your nose hairs.

I had a great experience working with BC Services. They were punctual, professional, and clearly…read moreknew what they were doing. They took the time to explain the work being done and made sure everything was completed to a high standard. The quality of their work really stood out, and they left the property clean and in excellent condition. Communication was smooth throughout the process, and everything was handled efficiently. I would definitely recommend BC Services to anyone looking for a reliable and skilled technician.

Finally, dryer heating. Back to the days of an empty hamper! woop woop. very responsive team…read more knowledgable, good communication and great customer service. thank you! Elizabeth

Bryan came out and replaced a part in my dryer. He also diagnosed my washer problem. He was very…read morefriendly and professional. I'm very pleased with Brown Appliance Guys. Would highly recommend their services!