This guy took my money, stole a part from my dishwasher, and never came back to fix it. Don't call…read morehim. His body odor will singe your nose hairs.

I had a great experience working with BC Services. They were punctual, professional, and clearly…read moreknew what they were doing. They took the time to explain the work being done and made sure everything was completed to a high standard. The quality of their work really stood out, and they left the property clean and in excellent condition. Communication was smooth throughout the process, and everything was handled efficiently. I would definitely recommend BC Services to anyone looking for a reliable and skilled technician.

The problem I had is that he doesn't guarantee his work. Claimed he fixed my dishwasher but 2 days…read morelater it was doing the same thing. He still charged $115.00. I asked about a refund since it wasn't fixed but he never replied. I just can't afford to pay that much for work not completed.

Mark showed up on time and provided professional service along with knowledge on how to keep our…read moredryer well maintained. I would highly recommend him to anyone!

Showed up the next day. Assessed and fixed issues immediately. Super friendly and responsive…read more Highly recommend.

Brian showed up when he said. Diagnosed the problem, changed the part and oven was working…read moreproperly. Nice guy. Definitely would use again.

Zero-worthy. This company was referred by AHS, and the negative reviews are accurate. They do not…read moreanswer phone calls and communicate only by email or text, inconsistently and at their convenience. They lacked transparency and provided information that was later proven false by AHS. They were hired to repair four appliances: microwave, washer, dryer, and dishwasher. After almost a month, they only repaired the microwave (a door replacement I could have done myself). They misdiagnosed the dryer, replacing a heating element instead of addressing the torn seal and lint filter that were the reason for the service request. Those parts were never ordered. The replacement heating element failed after one day, and my dryer--previously working and heating--was left nonfunctional for weeks. Repeated requests for updates and parts tracking were met with vague responses stating I would be updated "when they had an update." According to AHS, they failed to properly submit the parts request for approval and did not respond with required diagnostic details. No dryer parts ever appeared as ordered in my AHS account. If they had been transparent and communicated, this could have been resolved much sooner. They ordered parts for the washer and dishwasher, shipped them directly to my home, and never returned to install them. The same technician was sent out three times and showed a lack of understanding of the appliances, spending much of the visit on the phone with management and expressing confusion over factory wiring in an untouched Samsung washer. When I requested a call from the owner or management, I was told AHS would contact me. That did not happen. After I called AHS, they confirmed this company had not fulfilled its service obligations, and I was reassigned to a different provider. Avoid this company. If assigned through AHS, request a different provider immediately. Poor communication, lack of follow-through, and substandard service.

Only gave it one star because I couldn't do zero! Where do I start, communication is non existent…read more You don't talk to a human, you have to communicate through text message and they're not very responsive. The technicians that came out didn't seem to know what they were doing. Ordered a bunch a parts and still did not get the problem fixed. Had to be repaired by someone else. Don't waste your time or money fooling with them!!!

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

Had a tech come out to fix my oven on Labor Day. He didn't inspect the oven, was trying to find a…read moreS/N, which my wife found. Didn't even tell me what was wrong with the oven, just that it was Labor Day, all stores are closed, etc. and he'll call me by noon on Tuesday and if not, call the office. No phone call from tech, so I called the office at 3pm, told lady who answered the phone the situation, and she said she will tell tech to call me later today. Seven days later, still no call from anyone, no idea why my oven is broken but still took my payment. Would not recommend.

If your looking for a repair man who will tell you he will come today and not come... this is your…read moreguy. This happened twice, no call back or explanation.

Finally, dryer heating. Back to the days of an empty hamper! woop woop. very responsive team…read more knowledgable, good communication and great customer service. thank you! Elizabeth

Bryan came out and replaced a part in my dryer. He also diagnosed my washer problem. He was very…read morefriendly and professional. I'm very pleased with Brown Appliance Guys. Would highly recommend their services!