I highly recommend working with VM flooring. Jack and Anatoly were amazing from the beginning and…read morethroughout the project. Their work and dedication showed me what true, pristine craftsmanship is and their company distinguishes themselves from the others. For background, I got several quotes for a 29 steps stairway flooring project and potential vendors either didn't respond after initially reaching out or the companies never responded after stating they would provide quotes when asked. That wasn't the case for VM Flooring. They were very communicative from the beginning. I also experienced vendors stating the job would take 1-3 days whereas VM flooring took about a week and 3 days. Why? Because they focus on quality, the details and not rushing. I can only imagine how terrible the end result would have been had I gone with vendors who said the 29 step stairway project would take less than a week. I was also able to buy my materials directly from VM Flooring which made things easier as well. I've worked with companies that outsourced the work to non experts in the field and it's been a disaster. This company keeps everything in house: who you see come to do the work are the ones who will actually do the work. Anatoly completed my stairway, he is a genius, and a true expert in the field, licensed and bonded. Be weary of individuals who come to complete the quote for any project, and then on the day the project starts, you never see the person again, as they outsource the labor to non experts. I would work with Jack and Anatoly in a heartbeat because of several reasons: they treated my home with care, even my anxious cat loved them, were safe (texted me whenever someone they didn't recognize came to the home), made sure the door was locked (texted me), and just so amazing to work with throughout the week and a half. I cannot recommend VM flooring enough and this is my second time working with them! Please note I bought flooring from them before and I worked with them again because they are that good. Thank you so much Jack and Anatoly!

Great experience redoing our entire first floor. Beautiful results, skilled and dependable team,…read moreand they handled all the heavy furniture. They kept the area clean and controlled the dust well. We'll be using them again.

Floor store is amazing. There are so many great flooring selections that will fit any budget and…read morestyle. I went in without knowing what I needed for my commercial space and Diana the manager was so helpful, educational, and patient! I really felt like I was shopping with a friend who only wants the best for you. Diana even let me take back samples for a bit to really make sure I feel good with the purchase. Thank you!!! Will be back

This is an edit to my initial review and response to mgr's reply. 1). My experience was with the…read moreSunnyvale store. Others may operate differently than this one. 2) It was nice to hear that Diana, the mgr, contacted the mfg regarding the odor which was making my dtr feel ill, but she never got back to me after doing so! I still don't know what their response was! Even if the mfr had nothing else to offer to fix or expedite the off-gassing, she should have called me back. This is exactly the issue I wrote about earlier, poor follow through and consistently so. Good product and pricing are important, but poor customer service can kill the deal...

If you're looking for poor customer service and a company that cherry picks their customers, choose…read morecarpet works! Once Matt came to assess the carpet, he invited me to come to the warehouse to review the selection- we couldn't find a time? It is open by appointment only , yet once I suggested a time he reported that it was closed and that he would drop off samples for me. No show. If you have one room to carpet, save yourself the time and look elsewhere.

We've been considering replacing the carpet for an embarrassingly long time. Thanks to Yelp, I…read morewent to Carpetworks to select carpet and found them helpful, low pressure and informative --then I got cold feet and I sat on the project for a couple of years! When we finally were ready, I revisited Carpetworks plus a couple of other places. Carpetworks had the carpet and color we liked, for the best price (another shop had the exact same thing but would charge us thousands more). The installers did a fabulous job: super efficient and careful, managed the jenga of shuffling our furniture between rooms so the next room was always ready when the installer was ready, cleaned everything up. We love our new carpet and highly recommend Carpetworks!

I decided a few weeks ago that my carpet has to be replaced with a better flooring without the…read moreoften shampooing and vacuuming. Given I have 2 cats and dogs, it's a lot of work! A phone call to Alfonso led me to visit the showroom within an hour. I was greeted by Angy and met Alfonso. The same day, I picked my choice of LVT flooring and an appointment is set up after the measurement. Angy was extremely helpful, very knowledgeable and responsive to all inquiries. After a few days. the project started in the morning and was completed early afternoon. The Team did a fantastic job. They were quick and thorough. I love my new flooring! I highly recommend Alfonso and Angy on your next flooring project!

Alfonso arrived right on time to give me a quote for a full kitchen reflooring. He was charismatic…read moreand efficient in the quoting process, and his pricing was fair. On the day of installation, Alfonso sent out Ricardo and Antonio to work on the project and they worked so hard to get the job completed by the end of the day. Furthermore, the quality of their work was incredible. They went above and beyond to make the kitchen of my dreams! They truly exceeded my expectation and I would book this company again in a heartbeat!

Amazing results and truly professional service. We were just finishing a remodeling project when…read morethe floor installation team accidentally damaged several plank edges and surfaces. We contacted 1StopFloors, and Ark, who is absolutely fantastic, came out to help. He carefully assessed the situation and made a smart plan on what to repair versus what to replace, especially since we only had a limited number of spare planks. In less than two days, everything was fixed beautifully. The replaced planks blend in perfectly, and you genuinely can't tell which ones are new. The craftsmanship, efficiency, and attention to detail were outstanding. Highly, highly recommend 1StopFloors and Ark!

This is my second time to get Services from 1st floor. Their service is professional and gave us…read moregood suggestions. Also the final results look good. The price is reasonable.

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

We were extremely pleased with the way Moises and team did our homes flooring. They helped remove…read moreold carpet and tile and replace it with SPC flooring very quickly. He also took care of removing-framing the staircase with matching color. I would definitely recommend Moises for any flooring or staircase related work.

TLDR: Yes I definitely recommend Andro…read more We had a very good experience overall working with Andro to replace the carpet in our master bedroom with laminate flooring. I did my research and ended up strongly preferring higher-end laminate over LVP and hybrid options. Andro provided a competitive quote, and was very clear and straightforward to work with. I personally have a strong preference for people who are NOT trying to smooth-talk me OR tell me how they are giving a special price 'just for me'. So the fact that Andro never for a second tried to BS me on anything, is a massive plus. There was no ambiguity about what is included and what is not. The flooring brand he works with is good quality and had a lot of variety. We took our sweet time in deciding. I would definitely recommend doing one's own research in type of flooring you want, quality and price range you are good with, and getting comfortable with what you decide. We looked at options from home depot, lowes, floor & decor, as well as a couple of local stores -- and pretty much covered the spectrum of quality and price. We did end up going with the brand Andro partners with. They have a showroom/office nearby and made it easy to take as many samples as we wanted. We tried a variety of them at home, in different lights, saw how things coordinated with other existing flooring, etc. It was a bit embarrassing when I went back there to return the pile of samples I had borrowed, but hey, we were being thorough! The installation was quick and efficient, and the flooring fit and finish looks super-professional! The installer who works for Andro has 10+ years of experience and did a good job distributing patterns and planning the cut-lengths well across the bedroom and walk-in closet. He also fixed a minor issue that was discovered in a corner of the room after the carpet was removed. By the way, we did not have a leveling problem in the floor, so no additional sub-floor leveling was needed. There was a bit of a hiccup as the guy made an error when caulking the re-attached baseboards. But Andro made things right without any hesitation. Not only was the caulking cleaned and re-done but Andro went beyond that and had his guy do some additional work too. It is very important to see how someone reacts when something goes wrong, and he checked an important box! Andro stands out in the crowd for his quality of work, good communication, no bs or upsell, and focus on making sure the customer is happy!

Andro and his team were amazing to work with! They did a great job with my floors. They were…read moreresponsive and punctual. Highly recommend if you're looking for a honest and reasonable flooring company to work with. Thank you Andro and team!

Suren and the Sweet Hardwood Floors crew were incredible to work with. We had them replace the…read moreflooring in the entire home, as well as update the railing and stairs. Suren came out for an estimate and gave a complete quote within a day. His pricing is very fair and he is crew started the job almost immediately. There were some issues found with the existing flooring which needed our input, but Sure was communicative the whole way. He also came out one last time and identified a few minor things that his crew came out to fix, even without our input! We would happily work with Sweet Hardwood Floors in the future and would whole heartily recommend Suren and his crew to anyone.

We had a great experience with Sweet Hardwood Floors from start to finish. The team was…read moreprofessional, punctual, and very easy to work with throughout the entire process. The quality of the work really shows--they paid attention to every detail and made sure everything was done right. A special thank you to Suren, who did an excellent job managing the project. He was very knowledgeable, responsive, and detail-oriented, making sure everything came out exactly as expected. You can tell he takes pride in his work. Overall, we're extremely happy with the results and would highly recommend Sweet Hardwood Floors to anyone looking for high-quality craftsmanship and reliable service.