Dexter came out to our home early March to evaluate our tile which tented during the winter storm February 2021. IN PERSON, after looking at the tile and the outside of our home Dexter said our tile did this due to a "once in a lifetime winter storm event.". I even asked him to repeat himself. Dexter charged $200 to come out and evaluate our home and wouldn't write up a receipt at departure. Dexter only writes up a report, or the cause , after you pay him an additional $200. So our mistake was we didn't ask him to write up the report right away. A few weeks later we asked him to write up the report and in his written report he totally changed the reasons. He referred us to other people to evaluate the floor. We called the floor stores and foundation specialists and ALL of them told us a structural engineer should be able to determine the cause. We asked Dexter to come back and measure the moisture in the foundation and then he admitted his moisture meter was too old.He doesn't have the equipment needed to do his job. I've filed complaints with the State Attorney General and BBB and now Dexter is calling me a liar and saying I was trying to defraud insurance. Don't do Business with Dexter Varnell. He's incompetent, he lies, and he doesn't have the BASIC equipment. My attorney may be going after Dexter for making scandalous, libelous comments about our family. DO NOT USE HIM. If you do you better record him. read more