Friendly eager to help and encouraging. Really know their business. They gave several options…read morewith solid advice.

They were the worst. I took in several items. A gucci watch to get a battery and a link. After I…read morecalled 2 weeks later. They could not fix it. Also tried to charge 50.00 for the earings backs. Overcharges and poor service

I couldn't be happier with Wirt's Jeweler's quick and budget-friendly watch battery replacement…read moreservice! They were so fast, I only had time for a quick glance around, but they have lovely jewelry on display. Also, nothing about me is fancy, but--unlike some other jewelry stores I've visited--both people I interacted with were helpful and seemed genuinely friendly. Great experience all around. Thank you!

This family owned business is truly a gem. Everyone is super friendly and helpful and just kind in…read moregeneral. I opted for an unplanned piece because of it. I'll visit again next time I'm in town.

Absolutely the best prices in buying gold and silver and does amazing custom work. Best service and…read morefriendly atmosphere, one stop shop for all someone's needs.

I went 5/10/26 to get a ring tested on what karat it was and they had seem professional at first…read morewhich then was quickly turned down by what I found out today. On that day they had used bold cutters to cut the ring completely devaluing it. They had told me that the reason was to determine if it was not layered or plated which I understand, but found quite odd. After the three guys had a talk between them in their own language (I couldn't care less what language they spoke) they told me that the gold was 10k. I nodded and they gave me a price, but one of them seemed excited to go with the trade which threw me off and I denied the trade for cash. Their expression completely disappeared as they wanted me to go ahead and go with the trade and to just "send them a picture of my id" I would have found it pointless if the whole idea is to have my id while in the store and I left. As of today 5/11/26, I went to 5 different gold stores to get it tested and they told me that the gold had actually tested for 14k gold! For gold markets I kind of expected 1 was going to try and scam me at some point, but never would have thought MO Jewelers would. Their initial plan was to buy my gold for the price of what 10k is going for without knowing it was 14k. Completely and utterly ridiculous how they tried to scam and will not be going to this place ever again!

Braswell & Sons on Markham exceeded every expectation with their outstanding customer service and…read moreprofessionalism. Douglas went above and beyond to make the entire experience easy, stress-free, and enjoyable, and his knowledge and attention to detail truly stood out. I highly recommend Braswell & Sons to anyone looking for exceptional service and will definitely be coming back in the future.

I bought and paid for a Gibson Guitar that this company listed on ebay. While I was waiting for my…read moreshipping details I suddenly received a refund. Without contacting me first which is not the way business is done. I was told there was a mistake and the item had been sold in store. I have no way of knowing if they made a mistake or this was an error but I asked if perhaps they could give me a deal on another Gibson Guitar. I was told that they have 8 stores and they cannot make deals on other stores merchandise. So they screwed up and would not honor the sale or sell me a replacement. I would not buy from this establishment's stores at any price. STAY AWAY!!!!

Very good experience! Would recommend to anyone. My repair did not take long at all and the service…read morewas excellent

Went in to see about getting a broken earring made into a pendant. They put a ring on and soldered…read moreit, and said $5 which was great. I had bought a chain online to replace the one I currently had it on ($10 silver chain) and they asked if I want them to fix this cheap chain. I said no the chain really isn't worth fixing, and I have a new one coming. The lady proceeds to get really passive aggressive saying well free, is definitely less than 0 and her time is all will be invested then I ask her if she offering to fix it for free, and I certainly didn't expect that and I appreciate it I smile and say of course and she turns her back to me snarkily and goes back to fix it, and I say I'll be glad to pay you, I'm totally embarrassed now others customers have heard all this, she doesn't respond, just storms off She had made me feel so ashamed as if I've done something wrong, totally embarrassed me in front of other customers. Made me feel like I came in to get something for nothing which I didn't. I didn't expect them to fix the chain for free, Didn't ask, they offered. So anyway, in my haste, I go buy something in the store I don't need. A good sturdy silver chain (twice the price of the one I ordered in Amazon and not as nice actually) but I didn't want to be made out as a cheapskate. So then the guy helps me put the repaired pendant and puts it around my neck after I asked him of course. My hands are Messed up due to a a skin disease, And I was wearing plastic gloves. I explain to him quickly why I can't do it myself but it appears they don't want me there as he is rushing me. I tell him I'm on a new medication and I hope it gets better, and he remarks he hopes so too, but not in a serious way. So then he says yeah, that looks much better, and the clasp is in the back how it should be! WTH now he's insulting me pointing out the apparently when I walked in the necklace clasp had rotated to the front So I paid for my overpriced sturdy silver necklace, the $5 Silver jumpring that was soldered onto my beautiful white gold Diamond charm, and mossied on my way. The insults and degradation they could have saved. They might want to charge reasonable prices for repair work, instead of shaming and guilting people for their "free" Services. And keep their personal insults about peoples imperfections to a limit. I mean was a necklace clasp showing in the front really worth bringing up? Where do these people get their customer service skills? I imagine if you come in there ready to spend big bucks I wager they are all compliments and respect. But beware if you don't have much money and just want a cheap simple repair, minus the attitude. Hi

had my watch sized. brand new watch. they were able to do it quick and cheap. 5 stars. thanksread more

Customer service is wonderful and the knowledge of jewelry is outstanding! Family business that…read moreoffers distinctive customer service, with a smile. Jeweler onsite and repairs are quickly handled. Recommend without hesitation!

Everything from The selection to the choices to the sizing…read moreto the customer service. They are great in every way.

Love my ring, custom made just for me and have never seen anything like it thanks to you guys!read more

Great selection and customer service. We do all our jewelry buying from Youngs. They also do…read morerepairs.