Today was my first visit and my last. I was hoping to transfer care for my migraines as i had just…read moremoved to the area. I had been prescribed botox for chronic migraines and was fairly new to receiving treatment. I only had 2 treatments done by 2 different doctors who had different ways of administering the medication (difference in ratio of saline:botox and needle size). I explained this to Dr Fadil and asked how he administered the botox. He replied in a very condescending manner saying that he "does it in the standard way it is approved, because that is how it got approved by the FDA." Mind you, I am not a neurologist nor do I administer botox myself, so I have no idea what is the "standard way," because as stated previously I had 2 different experiences, so I don't know which one was "standard." Needless to say I will not be returning, because I don't feel comfortable asking this doctor questions when it comes to my healthcare treatment. Staff is nice though.

I've been a patient of Dr fadil since May 2021. Scheduling an appointment was easy. The…read morereceptionist was friendly. At my first appointment with dr fadil I waited at least an hour after being called back to do my blood pressure and weight. We went over all my history and the goals I was hoping to achieve. All went well until we had started weaning off one medication to a new one. The new medication after a certain dose gave me a lot of side effects. In the very beginning at the lowest dose I had fatigue, headaches,loss of appetite and soft bowel movements. Eventually it went away by week 3. Once I got to a higher dose 50mg twice a day I started to get intense nightmares recurring multiple times at night so I can't sleep and cysts on my head. I called his office more than once because I was concerned about the issues I was having so I stopped the medication and stayed on the one I was taking prior to weaning and then had a cluster of seizures I hadn't had since childhood. Both times it's taken over a week to get a call back from his office. When it comes to my health I don't mess around and if I call the dr there's a good reason for the call. I rarely call the dr unless I'm having an issue with seizures or a serious issue from meds. Only other times I call is refill of meds or to schedule an appointment for a follow up. I'll be switching to someone else as soon as possible.

The doctor was great but the office and billing department is a total scam. I was scheduled for an…read moreEMG procedure and I talked to three people at my insurance who all said the co-pay would be $15 because it's an office visit not outpatient. I was unable to get ahold of anyone at the main desk or billing office for days, and someone at the desk finally answered. They insisted my insurance told them to charge me $412 because I had not yet met my deductible. I spoke to them three times to relay what my insurance said, but they refused to bill it as an office visit and tried to bill it as outpatient. Ended up having to cancel the procedure the morning I was supposed to get it because they were trying to scam me. I should've known better because they did the same last fall. Insurance told me another procedure was covered 100% because I had met my deductible and out of pocket. But they ended up charging me $500. I do not recommend this practice and cancelled my other three upcoming appointments. Also, they scheduled my follow up for the procedure for two months from now and wouldn't put me on a cancellation list. So I would have had to wait until September 29 to find out the EMG results and why I can't feel half of my left hand, which severely impacts my work because I type 8 hours a day.

This is the most unprofessional doctors office I have ever been too. On Jan 7, 2025 my primary care…read morephysician sent a referral to Dr Dakota Schumacher. The earliest appointment I could get was for April 8th, less than a week before the appointment they called to tell me they would have to postpone it so it was delayed another week to April 15th. After meeting with the doctor he told me I would need further testing and scheduled it for May 5th and also the follow up visit to review the results on Jun 19th. However the day before the test they called to tell me the equipment was broken and they couldn't do the test and they did not know when the equipment would be fixed. A few days later they called again and told me the equipment at my office in South Arlington might not ever be fixed so they sent me to their office in Grapevine (45 min drive one way from my house). Today (Jun 19th) I went in to the office for the follow up and was told the doctor wasn't in. They said they had left me a message on the 17th advising of the change and the next available appoint was July 7th. I told them that wasn't acceptable and asked them to send all of the information, diagnosis and test result to my primary care physician. They then proceeded to have me fill out paper work to release the information even though he was the referring physician. I would avoid working this office at all cost.

As a parent I'm very concerned: my child's medication record was removed from the portal after a…read moremismatch between the pharmacy order and the clinic record. I've shared documentation with Cook Children's Patient Relations and filed with TMB (LOG #26-1126) and HHS. Double-check your child's prescriptions and portal entries.

This was my first time being here. I called this morning and they got my daughter in that same day…read moreand when we got there we waited less than 10 minutes. And even in the room we didn't wait long for the nurse came in. They checked her and said everything was fine with her. She used my son to help keep my daughter calm. She was friendly all around. I would recommend this place for any child.

Highly recommend going here if you are in need of a neurologist. The doctors here are personable…read moreand make you feel like you are more than just a patient to them. They are extremely knowledgeable and caring, keeping my grandma smiling during her appointment. Great staff that is kind and efficient. Definitely 10/10!

The doctor is good, but we've been trying to get a paper signed for another doctor consulting a…read moreprocedure. And we had been waiting for 2 weeks, and when you try to call the office, it goes straight to their voicemail and\n Their inbox is always full.

Very caring staff, and the doctor is the best, always listening and caring…read more I have been going here for years. Always made to feel well cared for.

From the owner: Global Institute offers world class, cutting edge, minimally invasive treatments for Spinal disease…read morecausing Back and Neck pain and any other Chronic Pain conditions. We employ very comprehensive, multimodal strategies additionally, to improve function and reduce dependence on Medications. We offer alternative medicine and acupuncture also. The aim is to get our patients back to enjoying life. Dr Vivek Mehta is a board (ABA) certified physician with extreme passion for perfect patient care. He has been blessed with excellent technical and professional skills which patient have appreciated tremendously and benefitted from. He travels widely and has an international base of patients.

My initial appointment was June 19 2018. That was after scheduling it several weeks in advance…read more They saw me on time and were pleasant. Seemed professional as well. The doctor ordered a sleep study. They would not schedule the sleep study while I was in the office, but said they had to call me. After 3+ days of waiting, I called them. The sleep study was scheduled. This was an at home sleep study, which I did almost 2 weeks afterwards. Why, since I was doing it at home, I had to wait 2 weeks made no sense. When I returned the equipment the next morning I explained that I had strong reason to believe that the study / equipment had not worked. The technician assured me that it was all fine, but if there was a problem they would call to let me know. Two weeks passed and literally as I was heading out to door to get the results from that study, they called to tell me that they'd reviewed the results and found that it had not worked. In other words, no one had bothered to look at it for the last two weeks and were just then noticing that I had been correct in reporting the failure. An in-lab study was scheduled two weeks after that. Today, 2 weeks after that study, I have placed three phone calls and they will not return my call. This is a shoddy, shady operation that is wasting my time and wasting my insurance company's money.