My review is on a move-in cleaning. We recently purchased a new home and I chose Best Cleaning. I…read morewas 100% comfortable from the initial contact with Jessica. The day before we moved in, I let them know that we had a high ceiling fan in our living room in case they needed to bring a ladder. I was told they didn't carry ladders on the truck but had extension rods that should work. (Comments about cleaning this ceiling fan will be explained later). I spent from 9:00 am to 6:30 pm with Brian. In my opinion, he was totally overwhelmed with this job. He thought it was in my best interest from a cost standpoint to not call in for assistance. Brian did an excellent job of cleaning the bathrooms and cleaning out the refrigerators we'd purchased. The company was aware of my requests for specific cleaning service well in advance. I wanted the couches and other upholstery steam-cleaned as well as the steps. The prior owners did have pets, so there was quite a bit of pet hair that needed to be vacuumed. Below are my lists of complaints and specific problems for future readers to consider. 1. Brian brought in a 2-3 step, step ladder. When the extension rod didn't reach the fan blades, he stacked 4 square loose stones onto the step ladder. While stepping off the stool, he missed the last step and knocked a spare stone onto my hardwood floor. This is in the open area of the floor and NOT underneath the couch. It dented 3 chips in the wood; which I've had to try and fix myself. There is NO way he didn't know what he did. I should have commented at the time but didn't. My fault. Who stacks stones to step on, to reach high above your head? 2. The steam-cleaning of the couch and chairs was below adequate on actual cleaning. Cleaning solution that smelled good was sprayed all over; which also went onto the hardwood floors. The equipment used seemed fine, but half-way through, the hand cleaner piece overheated. ?? The final touch-up/mopping of the hardwood floors was cloudy looked terrible. My husband and I wiped over it the next day and used a dry cloth which helped greatly! 3. Finally, I quietly questioned in my head, "why" he didn't dry vacuum in advance of steam cleaning the carpets. When I reached out to his wife, the other owner, she explained that they feel you get a much better clean, and it costs you less, if they simply do the steam cleaning alone. This is absolutely not true, despite pet hair - as I regular vacuumed the next day and removed 6 canisters of "stuff." While I appreciate that this company worked "very hard" to clean my house, I feel I greatly overpaid for the service I received; including the damage to the floor. I honestly feel I should have just cleaned the house myself as it would have saved an entire day, $$$ and a dented floor. I'm a good person and did provide Brian a tip for his service simply because I would have felt bad in not doing so.

Brian Smith is awesome and won't charge you unless he knows your carpet needs to be cleaned. He…read morewon't sell you anything you don't need. This guy is extremely trustworthy, call him for whatever you need!

Have been a customer for 3+ years and couldn't be happier. John and his crew are trustworthy, and…read morekeep their appointments. This is so important to me as a single person and during these crazy COVID times. I appreciate that they use non-toxic cleaning products. This is important to me for the safety of my pets. And there is zero chemical smell in my house afterwards. Reliable, Honest, and Responsible are words I completely agree with!

Really happy with service and performance. Place was cleaned thoroughly, but the real gem is that…read moreJohn and his team worked to book and take care of my place on extremely short notice after another company let me down. John and crew made an appointment that worked for me, came in, did great work, and saved the day. Definitely recommend and will use again! Thank you John!

Quite simply, the best in the biz. Young and very profession this family business has done several…read morejobs for our family. Rusty is always on time, willing to move times around and shuffle schedules as well as do the little extras and not nickel and dime you to death. Rusty understands the philosophy of take care of your customers and they will take care of you and go back to you...a lost art in today's society. Rusty's number one concern is customer satisfaction and service, the way it used to be back "in the day." Great guy, great company.

Called to get quote, came over the same day and was able to fit us in the next day. They are…read moreawesome and our house looks great!!! If you are looking this is who you want. Can't say enough good things about them!!

Amazing job! Not a speck of dust left in my house! Edgar was very responsive from the moment I…read morecontacted him and answered all of my questions. Came out within a few days because I needed someone ASAP. Edgar and his wife are kind, hard working people and did an awesome job- even cleaned my oven and all my baseboards. I will be using their services in the future!

What impressed me most was the attention to detail. They didn't miss a thing. They were…read moreprofessional, efficient, and genuinely took pride in their work. I feel like I'm living in a new house. I'm so glad I chose them and will definitely be booking a routine service going forward. Highly, highly recommend!

I used this company for their moving services. I received quick reliable attentive service. I had…read morebeen at work all night and was quite tired. They were quite understanding. They provided a careful but speedy service. Great value for the price I would definitely recommend them for a next move or cleaning service.

I wouldn't recommend this company to walk my dog let along to clean or move any of my belongings…read moresince they show no respect for you are your property, I hired Howard and his staff to moved me from one location to another location and besides showing up 2 1/2hrs late, they managed to lose some of my items and destroyed others of my items with no remorse. and Howard in one of our conversation about my items all he could seem to do is scream and hell over the phone which is unprofessional of a business owner so I ended the call and would never use his service again.