I cannot believe how inept this place is and the people that work there... I've known this for…read moreyears but I was in the mall and needed to have a link taken out of my new watch and she proceeded to tell me that the Jeweler there was going to be gone for the next week or so and there's a girl that works there that can do it but wasn't going to be able to take a link out of my watch until Thursday and this was on a Monday!! So, the two women that were there were as purposeless as a rock!! What the heck are you doing working at a jewelry store if you can't take a link out of a watch?? Give me a break!

Absolute terrible customer service. I took a ring in to get resized and possibly replace a few gems…read moreand the man refused to do it because the ring was not high enough quality for him. I was willing to pay them a good amount for the resizing and fixing, but they will no longer be getting my support or money. Their loss if you ask me. 0/100 would not recommend.

I have bought my rings from Eric's Diamonds for years and then when the new owners took over…read moreeverything went downhill. The band on my anniversary ring broke and so I took it in to be fixed. The woman that waited on me said that it would take 2 weeks. But I wasn't going to get it back until July when they reopen again after a 1-week break. So, on July 10th I went to pick up my ring. The girl that waited on me gave me my ring and I put it on. But it didn't fit. I told her that it fit before it was fixed and I asked what happened? I told her that the day I dropped if off I asked the woman who took my ring about sizing my figure to make sure she had the right size and she told me that no need to because she would just pinch it and tap back together. I couldn't even get the ring over my knuckle. So, I asked what it cost to get the ring sized and she said $221.00. I asked does that include the $75 for fixing the ring and she said no. I told her I wasn't going to pay for that and that it was their mistake that they didn't size my ring to make sure it was put back to the right size. I will never shop there again. The anniversary ring was given to me by my husband after 35 years of marriage. Now I can't even wear because Eric's Diamonds ruined it.

Went there to design a ring for my husband after the original owners had designed mine but the new…read moreowners stopped responding any time we would ask for a picture update and after 6 months of trying to see it we gave up. Thankfully no money down even though we did offer.

Sarah at Sather's Jewelry was sooo kind, patient and helpful. She took the time to help me try on…read morethe right necklace for me, presenting me several different options and lengths, listening to what I wanted most and was in my price range. Bob, Janet, and Sarah were also helping my sisters family and guests with picking out an engagement ring for my nephew and his bride to be. We were all there for over an hour and they were so patient, kind, attentive, fun and helpful it turned out to be a very fun outing for everyone. They treated us like family and cleaned many of our own wedding rings in the meantime.

Incredibly friendly and helpful! They repaired my wife's diamond ring and cleaned it in just a few…read morehours. The prices were more than fair and the customer service was simply unparalleled! I've never been to a place in such a small town, with a captive market, with such incredible service!

The customer service was zero pressure, wonderfully friendly, highly informative, as well as above…read moreand beyond after their closing time. Went in with an idea of we wanted for wedding bands and after speaking with them about particular metals found exactly the same rings, but in a better metal and at a comparative price as online. Always willing to support a local brick and mortar, and with folks like this then you should as well.

From the owner: J Kessler Jewelers Provides Jewelry Sales, Repairs, Custom Design, Watch Batteries, Watch Repair,…read moreEngraving and Much More to Amery, WI and Surrounding Areas.

My beautiful mother was a quirky human who loved unique jewelry. She also saw beauty where others…read moredid not. Many, many years ago Mom found this ring at n antique shop. The opal middle and garnet pedals made for a delicate and unique ring that she fell in love with. She wore it a few times and then one of the garnets fell out. She gifted me this ring after my daughter was born because she didn't have the patience to get it fixed. Once I got it, it sat in my jewelry box. When Mom passed away on 6/9 of this year I felt it was time to fix this ring. I brought it into Muellers on 8/10 and met with Amy. We discussed resizing the ring and also finding the missing garnet. She assured me she could do it! I got multiple calls from Amy relating to her search and we decided to match the color of the garnet vs matching the color and cut. Amy then recommended fixing the prongs and strengthening the other prongs to avoid further loss of the garnets. I picked up my ring today (2 days after she called and said it was ready) To say I wasn't pleased would be an understatement. This ring is so beautiful and the quality of work beyond what I could have hoped for when I brought it in. I cried with Amy because I was so overwhelmed by the entire experience; also knowing that Mom was beaming Thank you Muellers!

We couldn't be happier with the service, great care, quality, and friendliness here. We were…read morevisiting Lindstrom from California and needed to resize our engagement ring designed elsewhere within a few days. As you'd think, we wanted to take the ring to someone we could trust. Not being from the area, it was a shot in the dark. So we went in hoping to get a good energy from their staff. We loved the excitement and professional attitude they had to take great care of us and the ring. Without asking we were also educated on how to care for our ring. We left the ring feeling great about our choice and it came back in excellent shape. I'm not a big Yelp reviewer, but it felt necessary to sing their praises. Thank you Mueller Jewelers!

This shop has new clothing & gifts upstairs and a lovely collection of vintage clothing downstairs…read more I shop all over for vintage clothing when I am on vacation and I will say that this shop had some of the best quality I have seen. It is REAL 50s & 60s vintage, not costumes and not 80's 90's. I purchased: Plaid wool pants, plaid mini skirt, blue wool jumper dress, black evening wear dress with matching jacket and a peach silk dress with matching full length jacket. Clearly the shop buyers have very good taste! Prices are less than vintage shops in Minneapolis.

Really Cute store, lots of nice jewelry! really reasonable prices and lots of good…read more kitchen stuff and some cute clothes.

In anticipation of my upcoming wedding, my mother surprised me with a pendant that my bio dad got…read morefor her when they were dating. We went to Gerster's to find a chain that worked with the pendant that I could wear with my wedding dress. The lady we worked with was fantastic and actually pulled the one we ended up buying first - she had us try a couple to make sure we had the preferred length and thickness. The price was fair and she cleaned the pendant (and our other jewelry we had on) for free as well as set the pendant on the chain and put it in a complimentary box for us. My mom even had the jeweler check her bracelet as well which they did complimentary! My family has gone here for years and I have memories of my first boyfriend getting me a necklace here. Small town business, high quality pieces and phenomenal staff

I've brought multiple items to Gerster Jewelers for repair and I've experienced nothing but…read moreexceptional service. I appreciate the time and care that they take on my items each time I bring them in and never feel like they are overpricing for their services. I'm happy that I found a small business locally to support and have encouraged many of my neighbors and friends to visit here for their jewelry or repair needs.

I've been wearing my great grandmothers wedding ring for 14 years, however I knew I wouldn't be…read moreable to remove it and that it would need to be cut off. Beth has the tools necessary and was able to remove my ring, through my tears and offered comfort at the same time! A diamond needed to be replaced, the ring resized and the three rings that made up the one were soldered together. She rebuilt the prongs around the Center Stone and provided an appraisal for my insurance policy. She made the process easy to understand and calmed my fears about leaving my ring with her. I picked the ring up yesterday and through more tears at the beauty of my 100 year old ring that now looks brand new! I couldn't be more thankful. I've recommended her to my family who live in the cities that it would be worth their drive to New Richmond. I also purchased several necklaces and a ring for my daughter for Christmas. Each of those pieces are wearing well and of excellent quality. Thank you Beth!!

I brought in a ceramic watch and I needed the band shortened. She was super friendly and helpful…read moreand tried to fix it while I waited. She didn't have the tools so she took it later in the week to her watchmaker. It came back perfect! I will be going back for ANYTHING jewelry related! Customer service is top notch!